Leonid Josua Iyambo
Multi-skilled Consultant
Outapi
Summary
Adept at problem-solving and time management, I excelled at First National Bank Namibia, enhancing client satisfaction and operational excellence. My tenure across various roles showcased my ability to collaborate effectively with teams and maintain high standards of client relationships, underpinned by my proficiency in data accuracy and office administration.
Overview
28
28
years of professional experience
Work History
Multi-skilled Consultant
First National Bank Namibia
Outapi
08.2020 - Current
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and
procedures related to area of specialisation - Ensure operational excellence through the delivery of work processes according to defined quality standards
- Report on transactional and process activities within set guidelines to provide timely information for decision
making
Information Clerk
First National Bank Namibia
Tsumeb
03.2014 - 08.2020
- Processed daily mail, ensuring timely distribution of correspondence among staff members.
- Created informative materials for visitors, enhancing their understanding of available services and programs.
- Enhanced customer satisfaction by efficiently handling inquiries and providing accurate information.
- Maintained up-to-date knowledge of company policies, enabling accurate responses to client inquiries.
- Provided excellent customer service by promptly addressing questions and concerns with a professional demeanor.
Administrator
First National Bank Namibia-Online Banking
Windhoek
10.2007 - 06.2010
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
Balancing Clerk
First National Bank Namibia
Oranjemund
04.2001 - 06.2007
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Data Capturer
First National Bank Namibia, Head Office Finance
Windhoek
06.1999 - 02.2001
- Excelled in working independently as well as collaborating with teams, utilizing strong multitasking skills to manage competing priorities.
- Maintained strict confidentiality while handling sensitive client information and records.
- Corrected data entry errors to prevent duplication or data degradation.
- Verified accuracy and validity of data entered in databases
Cashier
Standard Bank Namibia
Oshakati
10.1996 - 02.1998
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Centaurus High School
Windhoek 04.2001 -
Skills
Problem-solving
Time management
Team collaboration
Client relationships
Sports and Art
I like Volley ball and Soccer. I am also keen at drawing and painting.
Timeline
Multi-skilled Consultant
First National Bank Namibia
08.2020 - Current
Information Clerk
First National Bank Namibia
03.2014 - 08.2020
Administrator
First National Bank Namibia-Online Banking
10.2007 - 06.2010
High School Diploma -
Centaurus High School
04.2001 -
Balancing Clerk
First National Bank Namibia
04.2001 - 06.2007
Data Capturer
First National Bank Namibia, Head Office Finance
06.1999 - 02.2001
Cashier
Standard Bank Namibia
10.1996 - 02.1998