Leonard Donan Ndlovu
Business Management Associate
Sydenham,GP
Summary
Highly qualified graduate with a diploma in Business Management, specializing in Business Administration, Ethics, Corporate Governance, Financial Mathematics, Accounting, Human Resources, IT, Communication, and Law. Demonstrated proficiency in applying theoretical knowledge to real-world scenarios through completion of an internship as a Business Administrative Assistant. Possesses exceptional organizational, analytical, and communication skills, complemented by a comprehensive understanding of business principles. Excited to leverage academic background and practical experience to make valuable contributions in diverse business settings.
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
4
4
years of post-secondary education
1
1
Language
Work History
Intern
Damelin College Braamfontein
10.2023 - 12.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Participated in workshops and presentations related to projects to gain knowledge.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Explored new technologies and approaches to streamline processes.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Enhanced project visibility by maintaining up-to-date project status reports.
- Streamlined data entry processes, significantly reducing manual errors.
- Assisted in development of new product feature, contributing to user-friendly experience.
- Aided in enhancing website user experience with thorough usability testing.
Administrative Assistant (Internship)
Damelin College
10.2023 - 12.2023
- Effectively fulfilled all my duties and responsibilities and contributed to the smooth running of the organization while leveraging my diverse skillset and knowledge acquired through academic studies
- Administrative Support: provided compressive administrative support the various departments in the building, whilst being assisted by my supervisor/mentor and admin members
- IT Support: assisted the IT staff by answering customer support calls as well as student support calls
- Also assisted the IT staff when dealing with troubleshoot technical issues either between students or administrators
- Exam Coordinator: As the coordinator for exam preparation and administration, I ensured a seamless process for students on exam day
- This had to include meticulous preparation of exam booklets and answer booklets and confirmation of all relevant student details were included and easily accessible
- Additionally, I also had to conduct checks that students had paid their school fees and qualified the write their exam, while maintaining their compliance with school regulations
- Invigilating and Oversight: throughout my internship, I demonstrated proficiency in invigilating students during exams and ensuring a smooth and organized testing environment
- My responsibilities included verifying student attendance and ensuring compliance with exam regulations by ensuring al electronic devices were switched off
- Moreover, I implemented a stringent verification procedure, by requiring students to provide me with their student ID alongside additional documents such as a driver's license or qualification letter, to confirm their eligibility to write the exam
- Scheduling and Reporting Support: i helped my supervisor prepare an intensive schedule for exam periods throughout the day and next as well as analyse data from previous exam months
- I also assisted in preparing reports on students who had either missed their exam for reasons or unforeseen events occurring throughout the exam period such as for example, loadshedding occurring during the exam period instead of it occurring later
- I also assisted in preparing budgets for each exam day to help administrators see the resources available to them on each exam day
Education
Diploma - Business Management
Damelin College
Johannesburg, Gauteng 02.2020 - 12.2023
Skills
Communication
Additional Information - Driver License Status
Valid until 2027
Relevant Professional Experience
Administrative Assistant (Internship), 10/01/23, 12/31/23, Damelin College Braamfontein, Johannesburg, Gauteng, Provided comprehensive administrative support to various departments., Assisted IT staff by answering customer and student support calls., Coordinated exam preparation and administration, ensuring a seamless process for students., Invigilated students during exams, ensuring compliance with exam regulations., Helped prepare an intensive schedule for exam periods and analyzed data from previous exam months., Assisted in preparing reports on students who missed exams and budgets for each exam day.
Running Marathons
decided last year to challenge myself last year in a way that could unleash the best version of myself. ran a 21km marathon and it was easily the biggest turning point my life. the marathon itself wasn't difficult, it was the process. the process of consistency and discipline to challenge and battle your inner demons knowing that the only opponent you compete against is yourself.
Timeline
Intern
Damelin College Braamfontein
10.2023 - 12.2023
Administrative Assistant (Internship)
Damelin College
10.2023 - 12.2023
Diploma - Business Management
Damelin College
02.2020 - 12.2023
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