My dogs and building model cars
Leonard Ridley
COBOL Developer
Hazelpark
Summary
Currently I am a Developer Analyst for the manufacturing team of SYSPRO. I have been with SYSPRO for the last 25 years working in various departments. However, my passion has always been manufacturing and finding solutions. Sometimes this has been in code and other times simply using the software without any change to the code.
Professional Developer Analyst with strong foundation in software development, data analysis, and problem-solving. Known for effective collaboration, adaptability, and delivering impactful results. Skilled in programming languages, database management, and systems integration. Reliable team player with focus on driving success through innovative solutions.
Professional developer with extensive experience in software analysis and development. Adept at designing and implementing applications that meet business needs and drive results. Known for collaborative spirit and adaptability in dynamic environments, skilled in coding and systems analysis.
Overview
26
26
years of professional experience
Work History
Developer Analyst
SYSPRO
03.2023 - Current
- In this role I have more interaction with the actual direction of the software by writing specifications and heading up projects. My experience is used for guidance as well as mentoring newcomers to SYSPRO. However, my passion has always remained manufacturing and recently I have put forward the role of AI in manufacturing. How and why it could be used with the manufacturing discipline.
Senior Developer
SYSPRO
07.2006 - 03.2023
- Developing the software from a coding perspective, but my strength and passion has always been the manufacturing discipline. I now have the opportunity to bring together my knowledge and experience into the code that builds SYSPRO the product.
Customer Service Executive
SYSPRO
06.2004 - 02.2008
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
- Described product and service details to customers to provide information on benefits and advantages.
- Reduced average call time through efficient problem-solving skills without sacrificing quality of service provided.
Quality Control Executive
SYSPRO
03.2000 - 06.2006
- My responsibilities were to bring my previous manufacturing experience into the SYSPRO product. This began with my involvement of the Engineering Change Control module. However, this soon spread to the many facets of the product, like MRP and Product Configurator. I also spent a large amount of time in Distributor Services where I dealt with many of the overseas distributors, including Canada.
Education
National Diploma - Purchasing Management
Wits Technicon
02.1986
Matric - undefined
Greenside High
12.1985
CPIM - Production And Inventory Management
SAPICS
South Africa 04.2001 -
Skills
While working for SYSPRO I studied and succeeded in obtaining my CPIM This gave me further insight into manufacturing and distribution
I have the ability to assist other developers to see the requirements of customers using our software
I assist people in our learning channel to understand aspects of the software, co-products, and to provide real life scenarios
I have the ability to communicate with all levels of people From technical developers to teachers and support people And I must admit I take great joy in this ability
I can take my experience and learnt knowledge and apply it to both the software code and the users experience to overcome issues for their unique requirements
Programming
ACTIVITIES
My passions outside of working hours is nature. My wife and I have no children and spend all of our spare time with nature and animals. We do volunteer work at the SPCA in order to assist where possible. Spending time out in nature is important to both of us as we have so little spare time, we might as well enjoy the natural gifts when we can.
Interests
Timeline
Developer Analyst
SYSPRO
03.2023 - Current
Senior Developer
SYSPRO
07.2006 - 03.2023
Customer Service Executive
SYSPRO
06.2004 - 02.2008
CPIM - Production And Inventory Management
SAPICS
04.2001 -
Quality Control Executive
SYSPRO
03.2000 - 06.2006
Matric - undefined
Greenside High
National Diploma - Purchasing Management
Wits Technicon