Leona van der Merwe
Witbank
Summary
With a solid foundation in Human Resource Management Practice, a proven track record in the Banking Sector, and a commitment to exceptional Customer Care. I am a dedicated professional who brings a wealth of experience to the table. My expertise in administration, coupled with my adeptness at handing client transactions and telephone management, underscores my ability to excel in fast-paced environments. Known for my quick learning capabilities and collaborative spirit, I am a team player who is poised to contribute effectively to your organization's success
Overview
8
8
years of professional experience
Work History
Human Resource Student
Salungano Group (Wescoal Mining)
12.2019 - 12.2020
- Monitor employee time and attendance on SmartHR clocking system on a daily basis.
- Loading and updating employee information on SmartHR system
- Creating new ESS user details on SmartHR system for new employees
- Administration
- HR policies and procedures
- Independently manage monthly HR reporting
- Payroll administration
- Training and development
- Organising staff training
- Optimize recruitment and processes
- Assist in preparing job offer letters
- Confirm interviews with prospective candidates
Service Consultant
Capitec Bank
02.2014 - 07.2017
- Opening Accounts
- Granting Credit
- Cashier
- Client Transactions
- Filing
Customer Care Officer and Info Staffer
Sportsmans Warehouse
04.2013 - 12.2013
- Telephone Management
- Returns and Exchange
- Dealing with customer complaints and requests
- Dealing with repairs
- Instore promotions
- Dealing with suppliers
- Cashier
- Daily Banking
- Filing
- Admin
Education
Greendale School
Skills
Fast Learner
Positive Attitude
Time Management
Computer Skills
Telephone Management
Administration
Filing
Conflict resolution
Human resource development
Recruiting
Client transaction
Onboarding
Health
Good
Criminalrecord
None
Driverlicense
Code 10
Identityno
9107260246081
Personal Information
- Date of Birth: 07/26/91
- Nationality: South African Citizen
- Marital Status: Single
References
- Salungano Group (Wescoal Mining), Zamanadla Hlongwane, Human Resource Officer, 079 031 7522/ 066 207 4758 zamandla@wescoal.com
- Salungano Group (Wescoal Mining), Lucky Mdunge, Skills Development Facilitator, 071 221 9432 lucky@wescoal.com
- Capitec Bank, Evans Ndlovu, Branch Manager, 082 425 2600
- Capitec Bank, Zanele Mashaba, Assistant Manager, 082 955 3075
- Sportsmans Warehouse, Simon Morolong, Branch Manager, 076 745 0295
- Sportsmans Warehouse, Yvonne Mashiane, Admin Manager, 011 4676882
Languages
English and Zulu
Timeline
Human Resource Student
Salungano Group (Wescoal Mining)
12.2019 - 12.2020
Service Consultant
Capitec Bank
02.2014 - 07.2017
Customer Care Officer and Info Staffer
Sportsmans Warehouse
04.2013 - 12.2013
Greendale School
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