Just a highly motivated young individual that strives for success in everything I tackle in my sight and on my career path. I am very flexible with my skills and nothing is too difficult to do when your head is screwed on right. I make things work.
Overview
8
8
years of professional experience
Work History
Operations/Sales
CPI World
Western Cape
05.2025 - Current
Managing existing clients in Cape Town (approximately 200-250 staff).
On site hearings and dismissals as well as all HR and Labour issues.
Client satisfaction daily doing follow ups on labour (staff) that is supplied to them.
Submitting, filing and scanning of AOD documents daily for accounts that run on credit.
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.
Skilled at working independently and collaboratively in a team environment.
Operations Manager
House of Cleaning
Blackheath
01.2023 - 05.2023
On site cleaning manager for big contract clients (IsJ Fisheries, All Gold, Pioneer Foods, Appletiser, Bimbos, Digistics etc.)
Scheduling staff and working out shifts to accommodate each client.
Appointing new staff and hands on training on each site for safety precautions.
Scaffolding specialist training and working on heights for high-level cleaning of buildings.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Developed and implemented strategies to maximize customer satisfaction.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Analyzed and reported on key performance metrics to senior management.
Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
Supervised operations staff and kept employees compliant with company policies and procedures.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Facilitated smooth collaboration between departments through clear communication channels.
Increased profit by streamlining operations.
Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Implemented quality control systems to boost overall product consistency and reliability.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Directed initiatives to improve work environment, company culture or overall business strategy.
Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Production Manager
Modern Concrete Works/UCW
Eerste River
01.2016 - 01.2022
Operating a complicated 1st world technology KVM plant from Denmark, with approximately 16-22 staff on my team.
Leading the team from start to finish on the production line with daily quality checks on product to secure quality product to the client.
Servicing the plant: breakdowns involving hydraulics, electrical, computer programs, welding, hands on work etc.
Calculating and designing of mixes to stay in the market as the leading plant for innovational product.
Client orders and material management daily that runs in and out the plant for stock control.
Managed internal operational standards and productivity targets.
Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
Estimated labor requirements to support anticipated workload.
Developed strong relationships with key stakeholders, resulting in better collaboration and alignment on project objectives.
Introduced automation and technological advancements to the production floor, leading to increased efficiency and reduced labor costs.
Reviewed work for quality and compliance with company standards and design specifications.
Reviewed maintenance and repair problems to determine appropriate action for resolution.