Lenne Ferrier

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.

Feb 2023 - to date; run a travel agency with Partner in Australia.

• Supervised staff and delegated tasks to maintain positive, productive administrative operations.
• Updated reports, managed accounts, and generated reports for company database.
• Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
• Improved office efficiency by implementing streamlined administrative processes and procedures.
• Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
• Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
• Greeted visitors, employees and clients politely and professionally for excellent reception service.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
• Maximized organizational effectiveness by conducting regular audits of company policies and procedures, recommending necessary improvements as needed.
• Spearheaded complex projects from inception through completion while adhering to strict deadlines without compromising quality or integrity.
• Streamlined travel arrangements for executives, optimizing itineraries and reducing travel expenses.

• Reduced costs by identifying areas for improvement in operational efficiency while maintaining quality standards.
• Managed budgets, forecasting trends, and overseeing inventory to maximize profitability in the market area.
• Monitored 15 Dealers - Small & Rural; Targets; branding; sales; dealer calls daily & reports to Regional Manager;
• Regular Meetings;
• Conferencing Cape Town; Johannesburg; PE

Started at General Motors - then Delta Motor Corporation in 2001 as Executive PA to the Regional Manager - working my way up to Market Area Manager.

Looked after administration & Office for the Regional Manager & 5 Managers.