Lené Stuart
Programme And Operations Manager
Langebaan,WC
Summary
Forward-thinking programme administrator skilled at managing departments efficiently to meet goals. Proactive and hardworking individual focused on continuous operational improvement.
Overview
5
5
years of professional experience
6
6
Certifications
2
2
Languages
Work History
Programme and Operations Manager
Institute Of Business Management (IBM)
03.2020 - Current
- Conduct Online Student Induction Sessions.
- Programme Administration.
- Library Management (Snapplify) - Manage and Administer Student Access to Online Resources and Digital Library.
- Create and Manage IBM Digital Library, allowing students and staff to access e-boks, audiobooks, and other resources.
- Assist with purchasing of prescribed textbooks for students and staff.
- Track e-book usage and other data to inform future content purchases and budgeting decisions.
- Assist students with taking notrs, highlighting, and bookmarking content, and accessing it offline.
- Operations Management
Education
Bcom Honours - Business Management With Specialisation in HRM
University of South Africa (UNISA)
Parow, Cape Town 06-2025
Bachelor of Commerce - Human Resource Management
University of South Africa (UNISA)
Parow, South Africa05-2023
Skills
Library Management
Programme Administration
Facilitation of Online Induction Sessions to Learners
Operations management
Problem-solving
Customer service
Process improvement
Operational efficiency
Planning and implementation
Certification
SABPP HR Professional Generalist
Timeline
Programme and Operations Manager
Institute Of Business Management (IBM)
03.2020 - Current
Bcom Honours - Business Management With Specialisation in HRM
University of South Africa (UNISA)
Bachelor of Commerce - Human Resource Management
University of South Africa (UNISA)