Lelanie Van Zyl

Results-driven Warranty Administrator at Fluidra with expertise in claims processing and customer education. Achieved minimal claim rejections through meticulous documentation and proactive communication. Proficient in Microsoft Office and Salesforce, enhancing operational efficiency and customer trust. Committed to delivering exceptional service and maintaining accurate records for improved customer satisfaction.

Driven to maintain smooth and efficient warranty processing services for maximum customer satisfaction. Adept at communicating with manufacturers to obtain parts and payments. Pursuing a new position with long-term potential.

Warranty professional with strong background in managing warranty claims and ensuring policy adherence. Demonstrated ability to improve warranty processes and effectively handle customer inquiries. Known for collaborative approach and flexibility in meeting changing business needs, with focus on detailed record-keeping and customer satisfaction.