Lelanie Scott
Office Assistant
Roodepoort
Summary
Dedicated Office Assistant with over 7 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft and history achieving high data output.
Dedicated Office Administrator with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality.
Dependable and quick-learning team player with effective communication and organization skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Admin position. Ready to help team achieve company goals.
Overview
25
25
years of professional experience
Work History
Office Assistant
Realbeds
01.2021 - Current
- Delivered clerical support by handling range of routine and special requirements.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Purchased and maintained office supplies.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Input data into spreadsheets and databases.
Supervisor of Operations
EBC
02.2006 - 02.2011
- Participated in recruitment efforts, interviewing potential candidates to ensure they were a good fit for the company culture and possessed necessary skills for success on the job.
- Implemented cost-saving measures such as renegotiating contracts with vendors or leveraging economies of scale to reduce overall expenditures.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Organized spaces, materials and catering support for internal and client-focused meetings.
Human Resources Receptionist
EBC
02.2006 - 01.2011
- Supported the successful execution of annual benefits open enrollment by providing accurate information to employees, answering questions, and troubleshooting issues as needed.
- Collaborated with HR management to improve internal communication strategies, resulting in more informed employees and strengthened departmental relationships.
- Enhanced employee satisfaction by efficiently addressing inquiries and concerns regarding HR policies and procedures.
- Assisted in facilitating performance evaluation processes by tracking progress toward goals, gathering documentation from supervisors, and compiling reports for review by upper management.
- Provided administrative support to the HR team through tasks such as managing calendars, organizing meetings, and maintaining office supplies inventory.
Sales and Service Representative
Foschini
03.1999 - 04.2005
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and delivered engaging sales presentations to convey product benefits.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered prompt service to prioritize customer needs.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Sales and Service Manager
Von Wieligh Goudsmid
03.2002 - 01.2005
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Followed through with client requests to resolve problems.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Education
High School Diploma -
Hoërskool Burger
Roodepoort 04.2001 -
Skills
Event Preparation
Report Writing
Inventory Management
Supply Management
Office Administration
Data Entry
Clerical Support
Payment Processing
Positive Attitude
Office Management
Timeline
Office Assistant
Realbeds
01.2021 - Current
Supervisor of Operations
EBC
02.2006 - 02.2011
Human Resources Receptionist
EBC
02.2006 - 01.2011
Sales and Service Manager
Von Wieligh Goudsmid
03.2002 - 01.2005
High School Diploma -
Hoërskool Burger
04.2001 -
Sales and Service Representative
Foschini
03.1999 - 04.2005