Lejakane Gladys Magongoa
Office Cleaner
Johannesburg,GP
Summary
Dedicated professional with experience at TJ Kopano Projects, adept in office organization and deep cleaning, enhancing workplace efficiency and cleanliness. Excelled in customer service at Pick N Pay, significantly boosting satisfaction. Skilled in safety procedures and vacuuming, with a knack for creating welcoming environments. Achieved a notable increase in customer retention through exceptional service and efficiency.
Offering strong attention to detail and positive attitude, ready to learn and grow in professional environment. Delivers understanding of hygiene standards and ability to operate cleaning tools and products efficiently. Ready to use and develop organizational skills and attention to detail in office cleaning role.
Overview
16
16
years of professional experience
Work History
Offfice Cleaner
TJ Kopano Projects
03.2019 - 04.2021
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Used time management and efficient cleaning methods to meet deadlines.
- Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
- Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
- Tidied lobby and reception areas to create professional and welcoming first impression for visitors.
- Enhanced workplace cleanliness by diligently performing daily cleaning tasks such as vacuuming, mopping, and dusting.
- Emptied trashcans and transported waste to collection areas.
- Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
Grocery Store Cashier
Pick N Pay
02.2005 - 09.2009
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Served as a brand ambassador for the grocery store, consistently demonstrating commitment to company values and delivering an outstanding customer experience.
- Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
- Reduced wait times for customers with quick and accurate cash handling, resulting in higher customer retention rates.
- Streamlined checkout process by accurately scanning items and applying appropriate discounts or promotions.
- Handled returns or exchanges promptly; resolving issues according to store policy while maintaining professionalism.
- Provided exceptional service by greeting customers warmly upon arrival and offering assistance throughout their shopping experience.
Education
High School Diploma -
Madikwe High
Limpopo 04.2001 -
Skills
Window cleaning
Safety procedures
Vacuuming and dusting
Office organization
Mopping floors
Vacuuming carpets
Proper sanitation
Deep cleaning
Polishing surfaces
Timeline
Offfice Cleaner
TJ Kopano Projects
03.2019 - 04.2021
Grocery Store Cashier
Pick N Pay
02.2005 - 09.2009
High School Diploma -
Madikwe High
04.2001 -