Leizel Knoop
Monitoring and Evaluation
Mitchell’s Plain,Western Cape
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
19
19
years of professional experience
Work History
Head: Advocacy, Monitoring and Evaluation
Joburg Child Welfare
04.2024 - Current
- Proven ability to develop and implement creative solutions to complex problems.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Assistant Director: Monitoring and Evaluation: Social Crime Prevention Programme
Department of Social Development
1 2021
- Develop monitoring and review systems, evaluate current systems and recommend improvements, develop and oversee implementation of monitoring tools and systems, draft guidelines on required monitoring process and procedures, oversee site visits, quality assure administering of quarterly and annual compliance assessments, quality assure monitoring reports and completion of appraisal grids, ensure analyses of Progress Reports and development of corrective measures, verify data submitted via reports, manage information (data, knowledge, wisdom) by applying tools and technologies that inform decision making and enhance service delivery, produce reports that support transparency and service delivery, support managers and staff in their monitoring actions inclusive of setting of standards, motivate, train and guide staff within component to achieve and maintain excellence in service delivery, actively manage performance, evaluation and rewarding of staff to achieve agreed key responsibilities areas that derive from components plans, monitoring capacity building of staff, promote sound labour relations within division, plan, co-ordinate and facilitate NPO training with officials and non-government organisations in the Province, render administrative support services, communicate and coordinate training programme with organisations, receive, assess and investigate complaints from MEC and Chief Directors office and respond accordingly, liaise and act as nodal point with internal staff, sister departments and outside stakeholders, engage and liaise with management and service providers around procurement of goods and services, file and archive project documents, manage quarterly performance information and reports i.t.o Operational and Annual Performance Plans, collect, verify, capture and validate performance information from DSD partners, to give effect to OPS plan and APP, report on performance information for National and Provincial Treasury against targeted performance
Monitoring and Evaluation Officer: ICB: NPO Support
Department of Social Development
01.2008
- Connect organisations with Provincial NPO helpdesk to assist with registration process, assist with pre-registration compliance to ensure organisations have the correct information and documentation, provide telephonic assistance in terms of compliance status, queries and status of NPO registration, training of Operation Plan outputs, recruitment of NPO leaders for NPO training in terms of aspects of good governance in terms of the King III and V Report and the Independent Code, facilitate training in terms of the NPO Act, PBO and 18a Status, and financial resilience, facilitate training around relevant legislation and compliance requirements in terms of Voluntary Association, Non Profit Company and Trust, developing leadership capabilities around ethics and values, strengthening of governance especially around the roles and responsibilities of office bearers, assist with the development of organizational policies and strategic documents, facilitate training around fiduciary responsibilities of office bearers, facilitate training i.t.o NPO registration by providing information on all the relevant documentation need and well as compliance criteria, link organisations with Provincial NPO Helpdesk for further assistance, participate in roadshows as organized by National Department of Social Development, mentoring of at risk organisations, provide intense onsite mentoring with at risk organisations with the emphasis on improving systems, knowledge and capabilities at an operational and governance level, capacitate organisations around fundraising opportunities inter alia with research, solicitation, cultivation and stewardship of donors, evaluate learnings at the end of the mentoring process and make recommendations, engage in consultation with the unit’s management on evaluation findings and recommendations, partnership development, linking NPO’s with other networking opportunities e.g., network capacity building and resource mobilization opportunities, network and establish relationships with stakeholders in the sector, collaborate with stakeholders in the Non-Profit Sector around training, participate in engagements with stakeholders in the Social Welfare Sector, monitoring and evaluation: M&E Directorate and Children and Families Programme, participate in the development, implementation and review of M&E systems, participate and provide input i.t.o
- Planning sessions w.r.t programme implementation, budgeting and good governance, provide input into policy formulation and reviewing of existing policies i.t.o monitoring processes and development, develop monitoring and evaluation programmes based on priorities, conduct performance monitoring with a developmental approach, evaluate and report on findings of funded organisations, conduct quality assurance with a developmental approach of funded organisations, conduct evaluations at end of projects and mentoring processes, develop, present and quality assure monitoring and evaluation and mentoring reports, keep abreast of relevant M&E legislation and policies, assist with the development of operational reviews for directorate and the reviews of sub directorate operations, analysis of quarterly progress reports submitted by funded organisations, assess funded and pre-funded organisations in line with service delivery mandate, participate in engagements with stakeholders in the Social Welfare Sector, ensure adherence to reporting timeframes and deadlines as per service level agreements with stakeholders, review and assess Departmental performance indicators and targets in line with programme performance information, follow up on gaps identified during monitoring visits, administration, plan, co-ordinate and facilitate NPO training with officials and non-government organisations in the Province, render administrative support services, communicate and coordinate training programme with organisations, receive, assess and investigate complaints from MEC and Chief Directors office and respond accordingly, liaise and act as a nodal point with internal staff, sister departments and outside stakeholders, manage and coordinate logistics with stakeholders, external facilitators and external partners, capturing of training stats which informs policy and practice in terms of training and monitoring and evaluation, engage and liaise with management and service providers around procurement of goods and services, file and archive project documents, manage quarterly performance information and reports i.t.o the Operational and the Annual Performance Plan, collect, verify, capture and validate performance information from DSD partners, mentees and NPO helpdesk to give effect to OPS plan and APP, report on performance information for National and Provincial Treasury against targeted performance
Personal Assistant
Department of Community Safety
01.2005 - 11.2008
- Provide secretarial/ receptionist and administrative support services, manage all engagements of the Chief Director, coordinate and render administrative support services for Chief Director, provide secretariat support to the Chief Director, analyze information, compile and consolidate documents and strategic reports for Chief Director, coordinate and collate departmental specific inputs on governance matters pertaining to the institution, including strategic and annual planning, programme performance information, project management, human resources and financial management and engagements with oversight bodies, manage resources of the office of the Chief Director, provide administrative support in terms of the Chief Directors budget and procurement, provide programme coordination support to Chief Director, assist with logistical travel support, submission of claims w.r.t
- Transport, travel, etc., petty cash management, records and document management, quality assurance and editing of documents for submission, support, development and coordination of business plans, scrutinizing submissions and advising the senior manager before approval thereof, analyze the relevant Public Service and Departmental prescripts and policies and other relevant documents and ensure the application thereof is properly understood and followed up efficiently and effectively
Education
ND: Human Resource Management - Human Resources Management
University of South Africa (UNISA)
Pretoria, South AfricaPublic Sector Monitoring and Evaluation - Monitoring And Evaluation
University of Stellenbosch
Stellenbosch, Western Cape2011
Skills
Excellent communication (written and verbal) skills
- Advance computer literacy skills (Word, PowerPoint and Excel)
- Report formulation and writing skills
- Problem solving and analytical skills
- Project management skills
- Monitoring and evaluation methods, tools and techniques
- Planning and organizing skills
- Ability to work under pressure
- Financial management and budgeting skills
- Interpersonal skills
- Knowledge of Public Administration,
- LOGIS & BAS, supply chain policies, applicable policies, guidelines, standards, procedure and best practices,
- Public Finance Management Act (PFMA), National Treasury Regulations, Provincial Treasury Instructions,
- HRM Policies and prescripts,
- Public Services Policies and prescripts,
- Social Welfare Policies
- Human Resources
- Good Judgment
- Documentation And Reporting
- Contract Negotiation
- Analytical and Critical Thinking
- Self-Motivated
- Flexible and Adaptable
- Teamwork and Collaboration
- Dependable and Responsible
- Cultural Awareness
- Multitasking Abilities
- Problem-Solving
- Attention to Detail
Work Preference
Work Type
Full TimeImportant To Me
Career advancementPaid sick leaveCompany CultureHealthcare benefitsFlexible work hoursPersonal development programsTimeline
Head: Advocacy, Monitoring and Evaluation
Joburg Child Welfare
04.2024 - Current
Monitoring and Evaluation Officer: ICB: NPO Support
Department of Social Development
01.2008
Personal Assistant
Department of Community Safety
01.2005 - 11.2008
Assistant Director: Monitoring and Evaluation: Social Crime Prevention Programme
Department of Social Development
1 2021
ND: Human Resource Management - Human Resources Management
University of South Africa (UNISA)
Public Sector Monitoring and Evaluation - Monitoring And Evaluation
University of Stellenbosch
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