Leila Nanda Munguambe

· Quarterly submission of HR information, WSP

· Submission of RMA declarations

· Annually provide info for EE Report

· Support with implementation, communication and execution of new/updated policies and Wage Agreements

· Monthly Reporting to Teba

· Compile and collate monthly MPR

· Monthly verification and confirmation of Medical Continuation Members

· Oversee biannually Tax Year-end process

· Reconciliation of deduction in arrears account

· Unlocking of SAP Records

· Oversee the B1 Recruitment process

· QA and support with RA

· Oversee Audit process External and Internal

· Responsible for successful PCP submission

· Assist with PPP

· HR Specific Projects towards improving quality of processes and systems

• Manage and ensure the fulfilment of agreed P&P site

services Service Level Agreements (SLA)

• Execute responsibilities in a manner that is in accordance to

guidelines and standards associated with P&P service delivery guidelines

• Establish a customer centric approach and consistently delivers on

service level agreements

• Develop and cultivate client and vendor relationships

• Conduct regular review sessions with line management and Manager, P&P

to assess site services performance against service level agreement

opportunities for improvement, growth, and customer satisfaction

with service delivery

• Communicate and resolve escalated customer issues by researching and

involving others in the effective resolution thereof

• Ensure mechanisms are in place to facilitate data integrity on all P&P

related systems to ensure maximum accountability.

• Ensure adherence to data management processes that facilitate data

integrity

• Use P&P technology and systems to extract relevant P&P data

• Compile meaningful P&P reports through analysis, interpretation,

comparisons and trend analyses and recommend solutions

• Formulate, prepare, and manage management reports for Manager, P&P

against targets

• Monitor data integrity to ensure data is captured accurately and

product related data on document management systems/databases is in

accordance with procedural standards

Maintain relationships with both internal and external customers

• Attend to resident requests, accommodation complaints and conduct

regular follow-ups

• Monitor resident wellness, dietary and meal provisions and related

concerns

• Manage hostel residents and related concerns

• Allocate houses and issue housing contracts

• Monitor housing related structures such as houses, hostel, single

units, centres and schooling facilities

• Maintain data and administration

• Responsible for the successful implementation and enforcement of

discipline-specific policies, related regulations and policies (aligned

with Company standards)

• Responsible for the successful implementation and enforcement of

discipline-specific policies, related regulations and policies (aligned

with Company standards).

• Calculated tenant rent amounts to prepare leases and contracts.
• Met with housing residents and landlords to answer questions, address concerns and clarify policies and procedures.

Register, capture, update, control and maintain People and Performance

data

• Ensure data is captured accurately to facilitate availability of

information

• File and scan documentation on SAP system and manage archive system

• Follow standardized data input and ensure databases are according to

procedural standards

• Conduct quality checks on documentation and system

• Always maintain confidentiality around all documents

• Execute responsibilities in a manner that is in accordance to

guidelines and standards

• Ensure compliance to applicable policies, processes, procedures and

applicable statutory laws and regulations

• Address discrepancies and unlawful practices by reporting to the

manager

• Ensure that all data captured is in alignment with the P&P

standards and guidelines

• Maintain relationships with both internal and external customers, with

a client centric focus

• Attend to customer requests and complaints, needs and challenges

• Keep customers informed of progress on P&P queries

• Escalate any problems that may lead to delay in the delivery of P&P

services

• Build effective relationships with own team and ensure P&P service

Deliver

• Facilitate timely resolution of general employee queries and advise

employees on resolutions for more complex P&P issues

• Record and refer written grievances to Line Managers as per grievance

procedure and ensure that Business partner is informed

• Complete grievance files and disciplinary enquiry records and

maintain records on the system

• Keep system updated regarding progress on grievances and disciplinary

actions

• Ensure compliance and adherence to conditions of employment in terms

of employee benefits and share schemes

• Assist with basic disciplinary cases in collaboration with P&P

Practitioner/Employee Relations (ER) and line management

• Complete data admin for PA/PY processes

• Give administrative support with regards to training/formal studies

and P&P data management

• Use P&P technology/systems to extract relevant data

• Ensure data correctness and quality of P&P master data during input

on relevant systems

• Capture all staff changes on relevant systems

• Compile meaningful P&P reports through interpretation

comparisons/trend

analyses

• Support the employee separation process and procedures (e.g.

resignation, retirement, retrenchment, dismissal, ill health, death and

incapacity) through data administration

• Coordinate employee movement processes and procedures (e.g. employee

transfers, promotions, redeployment, and rotation) and confirm with

relevant third parties (e.g. Buy Aid, Housing) for any outstanding fees

owed by employees during termination of service.

• Liaise with Payroll and Systems Administration to ensure smooth

onboarding changes in employee status

Medical Scheme and Pension Fund Administration

• Ensure all employees belong to a pension and medical aid as per

conditions of employment

• Liaise with pension fund and medical aid schemes when amendments are

requested by employees

• Assist with end-to-end recruitment process in collaboration with P&P

Practitioner/ Business Partner

• Complete relevant engagements documents for new employees

• Accurate and complete capturing of relevant engagements documents on

SAP to ensure an error free payroll.

• Responsible for relocation administration

• Assist with selection process, in collaboration with the P&P Business

Partner and Practitioner

• Escalate any deviations and discrepancies to your supervisor

Register, capture, update, control and maintain People and Performance

data

• Ensure data is captured accurately to facilitate availability of

information

• File and scan documentation on SAP system and manage archive system

• Follow standardized data input and ensure databases are according to

procedural standards

• Conduct quality checks on documentation and system

• Always maintain confidentiality around all documents

• Execute responsibilities in a manner that is in accordance to

guidelines and standards

• Ensure compliance to applicable policies, processes, procedures and

applicable statutory laws and regulations

• Address discrepancies and unlawful practices by reporting to the

manager

• Ensure that all data captured is in alignment with the P&P

standards and guidelines

• Maintain relationships with both internal and external customers, with

a client centric focus

• Attend to customer requests and complaints, needs and challenges

• Keep customers informed of progress on P&P queries

• Escalate any problems that may lead to delay in the delivery of P&P

services

• Build effective relationships with own team and ensure P&P service

Deliver

• Facilitate timely resolution of general employee queries and advise

employees on resolutions for more complex P&P issues

• Record and refer written grievances to Line Managers as per grievance

procedure and ensure that Business partner is informed

• Complete grievance files and disciplinary enquiry records and

maintain records on the system

• Keep system updated regarding progress on grievances and disciplinary

actions

• Ensure compliance and adherence to conditions of employment in terms

of employee benefits and share schemes

• Assist with basic disciplinary cases in collaboration with P&P

Practitioner/Employee Relations (ER) and line management

• Complete data admin for PA/PY processes

• Give administrative support with regards to training/formal studies

and P&P data management

• Use P&P technology/systems to extract relevant data

• Ensure data correctness and quality of P&P master data during input

on relevant systems

• Capture all staff changes on relevant systems

• Compile meaningful P&P reports through interpretation

comparisons/trend

analyses

• Support the employee separation process and procedures (e.g.

resignation, retirement, retrenchment, dismissal, ill health, death and

incapacity) through data administration

• Coordinate employee movement processes and procedures (e.g. employee

transfers, promotions, redeployment, and rotation) and confirm with

relevant third parties (e.g. Buy Aid, Housing) for any outstanding fees

owed by employees during termination of service.

• Liaise with Payroll and Systems Administration to ensure smooth

onboarding changes in employee status

Medical Scheme and Pension Fund Administration

• Ensure all employees belong to a pension and medical aid as per

conditions of employment

• Liaise with pension fund and medical aid schemes when amendments are

requested by employees

• Assist with end-to-end recruitment process in collaboration with P&P

Practitioner/ Business Partner

• Complete relevant engagements documents for new employees

• Accurate and complete capturing of relevant engagements documents on

SAP to ensure an error free payroll.

• Responsible for relocation administration

• Assist with selection process, in collaboration with the P&P Business

Partner and Practitioner

• Escalate any deviations and discrepancies to your supervisor

· Assisting with PTMW and Time related queries

· Travel Claim queries

· Work in Shifts Substitutions

· See Job Profile - Ops Clerk

· FTHOCA + Memo's (Entire process )

· Relocation Allowance, Furniture removal

· Accommodation for PIT’s

· Municipality Account, Eskom Houses

· Job Cards for maintenance for all Canteen, Kitchen, Single, Married Quarters, HR Building

· Create Purchase Requisitions and Reservations

· Minutes for HR Manger and ER Manager

· Accommodation Bookings (Rennies)

· Maintain Data SAP, Housing Admin (Home Ownership)

· Releases and communication – Unions

· Admin Support - HR Manager and ER Manager

· LSA Support

· Catering Requests, HR Manager and ER Manager

· Consolidate Single Quarters Food Report, monthly

· Manage emplyees in Single , Married Quarters and Eskom Houses

· Monitor Housing related structures, houses, Single , Married Quarters

Monitor Housing related structures, buidlings