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Dedicated and hardworking professional with extensive hands-on experience in customer service, security, operations, and delivery sectors. Proficient in inventory management, logistics, event coordination, and vehicle operation, consistently prioritizing safety, accuracy, and efficiency. Bilingual in English and intermediate Haitian Creole, recognized for exceptional communication, teamwork, and problem-solving abilities. Dean's List honoree from Bridgewater State University, demonstrating a commitment to excellence while effectively balancing academic and professional pursuits. Eager to contribute immediately in fast-paced environments and open to relocation within Massachusetts.

Adept at leading security teams and enhancing safety protocols, I leveraged my expertise in CCTV monitoring and team leadership at eBay Inc to significantly improve facility security. My background includes mastering surveillance technologies and fostering a culture of continuous improvement, making me a valuable asset in high-stakes environments. I use what I learned in business law and psychology to govern and respond to day-to-day procedures . I have been a youth mentor, as well as a coach. I use everything I was fortunate to learn to my job and I enjoy it

To obtain a position with a reputable company that will allow me to utilize my excellent customer service and work ethic while further developing and building my technical, logistical, security and human resources skills. Authorized to work in the US for any employer

Watchful Security Supervisor committed to maximizing facility security and minimizing risks. Monitors facilities with safety of visitors and staff in mind. Leads team of security professionals to protect facilities and guests. Committed safety leader aiming to fulfill a Security Supervisor opportunity in which honesty and integrity will be highly valued. Well-versed in emergency protocols and basic first-aid. Pragmatic and professional in all situations. Adaptable security leader accustomed to managing challenging situations with grace and diplomacy. Skilled in managing large-scale public events and monitoring densely crowded areas to provide effective risk management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.


  Utilized a decade of experience in customer service and security to support operational efficiency and maintain a secure environment.
  Obtained CPR and First Aid certification to enhance emergency response capabilities and ensure safety in various environments.
  Facilitated observation of various situations to inform strategic decision-making. Willing to relocate nationwide. Eligible to work in the U.S. for any employer.


Leila Matter

Overview

Work History

Security Supervisor

CCTV Operator

Assistant Administrator

Library assistant

Library assistant

Data capturer

Education

National Diploma - Library and Information Studies

Matric - undefined

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Security Supervisor

CCTV Operator

Assistant Administrator

Library assistant

Library assistant

Data capturer

National Diploma - Library and Information Studies

Matric - undefined

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