Lehlohonolo Esther Phala
Communication Professional
Mahikeng
Summary
Organised and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Communication Intern
North-west Office of the Premier
5 2021 - 4 2023
- Monitored provincial media coverage
- Produced media monitoring and analysis reports
- Maintained an updated media database
- Facilitated logistics for media attendance
- Supported public relations efforts by compiling media lists, monitoring coverage, and creating press materials.
- Drafted media advisories and media statements
- Assisted in the coordination of media briefings
- Contributed content for different radio promotions
- Developed engaging content for social media platforms to increase brand visibility and enhance audience engagement.
- Developed Communication plans for events
- Branded departmental and provincial events
- Provided live streaming services during events for digital platforms
- Provided photographic services during provincial events and departmental campaigns
- Wrote articles for publications (Internal newsletter and Provincial Government Newspaper)
- Assisted with the design and layout of publications and other marketing materials
- Monitored and frequently updated Internal notice boards
- Supported crisis communication efforts by gathering information quickly and accurately as they unfolded.
Communications Coordinator
University of Johannesburg (Alumni Relations)
01.2015 - 12.2016
- Events planning and execution
- Liaise with various faculties/departments and sponsors for various projects (Stakeholder relations)
- Developing content for internal newsletters, posters, invitations, and advertisements
- Assisted in streamlined internal communications by establishing protocols and templates for consistent messaging.
- Assisted with planning, production and execution of email blasts, digital signage boards, special event flyers and social media campaigns.
- Helped edit and review content across internal platforms.
- Promoted Alumni benefits through campaigns
- Answered client queries and complaints to provide strong customer service.
- Built strong relationships with key media contacts to ensure favorable coverage of company news and events.
- Monitored industry trends and competitor activities to inform ongoing communication strategy adjustments.
- Took photographs and videos during special events for promotional materials and social media pages.
- Provided guidance and supervision to student assistants
- Provided secretariat support to the manager
Education
Bachelor of Arts - Corporate Communication
University of Johannesburg
Johannesburg, South Africa 04.2001 -
Grade 12
Dansa International College
Pretoria, South Africa2009
Skills
Excellent verbal and written communications skills
Interpersonal skills
Teamwork and Collaboration
Analytical Skills
Attention to Detail
Editing and proofreading
Digital Marketing
Microsoft Office proficiency
Project management skills
Presentation skills
Shortcourses
- Advanced Report Writing
- Business Writing for Office Professionals
- Information & Communication Technology (Computer Literacy)
- Teaching English as a Foreign Language (TEFL)
References
- Ms. Ipeleng Matlabe
Assistant Director: Media Relations (Department of Public Works and Roads)
078 475 7488, imatlabe@nwpg.gov.za
- Mr. Thebe Keameditse
Deputy Director: Media Relations (North-west Office of the Premier)
079 888 7564, TKeameditse@nwpg.gov.za
- Ms. Nandi Madadasana
Senior Manager: Alumni Relations (University of Johannesburg)
064 649 4286, Nmadadasana@gmail.com
Timeline
Communications Coordinator
University of Johannesburg (Alumni Relations)
01.2015 - 12.2016
Bachelor of Arts - Corporate Communication
University of Johannesburg
04.2001 -
Communication Intern
North-west Office of the Premier
5 2021 - 4 2023
Grade 12
Dansa International College