Summary
Overview
Work History
Education
Skills
Shortcourses
References
Timeline
Generic

Lehlohonolo Esther Phala

Communication Professional
Mahikeng

Summary

Organised and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Communication Intern

North-west Office of the Premier
5 2021 - 4 2023
  • Monitored provincial media coverage
  • Produced media monitoring and analysis reports
  • Maintained an updated media database
  • Facilitated logistics for media attendance
  • Supported public relations efforts by compiling media lists, monitoring coverage, and creating press materials.
  • Drafted media advisories and media statements
  • Assisted in the coordination of media briefings
  • Contributed content for different radio promotions
  • Developed engaging content for social media platforms to increase brand visibility and enhance audience engagement.
  • Developed Communication plans for events
  • Branded departmental and provincial events
  • Provided live streaming services during events for digital platforms
  • Provided photographic services during provincial events and departmental campaigns
  • Wrote articles for publications (Internal newsletter and Provincial Government Newspaper)
  • Assisted with the design and layout of publications and other marketing materials
  • Monitored and frequently updated Internal notice boards
  • Supported crisis communication efforts by gathering information quickly and accurately as they unfolded.

Communications Coordinator

University of Johannesburg (Alumni Relations)
01.2015 - 12.2016
  • Events planning and execution
  • Liaise with various faculties/departments and sponsors for various projects (Stakeholder relations)
  • Developing content for internal newsletters, posters, invitations, and advertisements
  • Assisted in streamlined internal communications by establishing protocols and templates for consistent messaging.
  • Assisted with planning, production and execution of email blasts, digital signage boards, special event flyers and social media campaigns.
  • Helped edit and review content across internal platforms.
  • Promoted Alumni benefits through campaigns
  • Answered client queries and complaints to provide strong customer service.
  • Built strong relationships with key media contacts to ensure favorable coverage of company news and events.
  • Monitored industry trends and competitor activities to inform ongoing communication strategy adjustments.
  • Took photographs and videos during special events for promotional materials and social media pages.
  • Provided guidance and supervision to student assistants
  • Provided secretariat support to the manager

Education

Bachelor of Arts - Corporate Communication

University of Johannesburg
Johannesburg, South Africa
04.2001 -

Grade 12

Dansa International College
Pretoria, South Africa
2009

Skills

Excellent verbal and written communications skills

Shortcourses

  • Advanced Report Writing
  • Business Writing for Office Professionals
  • Information & Communication Technology (Computer Literacy)
  • Teaching English as a Foreign Language (TEFL)

References

  • Ms. Ipeleng Matlabe

Assistant Director: Media Relations (Department of Public Works and Roads)

078 475 7488, imatlabe@nwpg.gov.za


  • Mr. Thebe Keameditse

Deputy Director: Media Relations (North-west Office of the Premier)

079 888 7564, TKeameditse@nwpg.gov.za


  • Ms. Nandi Madadasana

Senior Manager: Alumni Relations (University of Johannesburg)

064 649 4286, Nmadadasana@gmail.com

Timeline

Communications Coordinator

University of Johannesburg (Alumni Relations)
01.2015 - 12.2016

Bachelor of Arts - Corporate Communication

University of Johannesburg
04.2001 -

Communication Intern

North-west Office of the Premier
5 2021 - 4 2023

Grade 12

Dansa International College
Lehlohonolo Esther PhalaCommunication Professional