Lehlohonolo Ndabane

Used strong interpersonal communication skills to convey information to others.

• Provided emotional support and companionship to elderly in community homes.
• Managed to help over 40 customers in a hour approximately, and a left without complains neither time wasting or unprofessionalism

• Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
• Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
• Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
• Determined business plan, mission statement, and vision.
• Successfully navigated challenging economic conditions by adapting business strategies quickly in response to changing market dynamics.

• Maintained thorough knowledge of products, services, policies, and procedures to provide accurate information to customers.
• Exceeded performance targets consistently, receiving recognition for exceptional customer service skills.
• Navigated complex CRM systems effectively to access essential customer data during interactions.
• Effectively managed challenging situations involving dissatisfied customers while maintaining composure.
• Supported needs of 40 person wait staff who attended to specific needs of countless customers daily for Katlehong with social relevancy and intentionality.