Lehlogonolo Celia Manamela
Mokopane,SOUTH AFRICA
Summary
Dedicated professional with expertise in communication, customer service, and team work. Proven ability to manage time effectively and excel in administrative roles. Committed to leveraging skills to enhance organisational efficiency and contribute to team success.
Responsible Cashier experienced at managing front of store needs in busy environments. Friendly and energetic with strong communication and organisational abilities. Seeking role of increased responsibility where strengths in service and sales will be valuable.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work history
Cashier
Game
Centurion, Gauteng South Africa
2019.11 - 2021.12
- Resolved customer complaints professionally leading to higher retention rates.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Handled high volumes of transactions during holiday seasons efficiently.
- Kept up-to-date with store promotions to provide accurate information to customers.
- Assisted customers with enquiries to enhance their shopping experience.
- Handled returns and exchanges following company policies, resulting in satisfied customers.
Human Resource in service training
Voortrekker Hospital
Mokopane, Limpopo South Africa
2016.06 - 2018.10
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
General Assistant
Folang Medical Centre
Mokopane , South Africa
2013.02 - 2013.11
- Assisted in product sourcing tasks which led to better variety on offer.
- Aided in office administration duties, improving overall operational efficiency.
- Helped resolve customer queries promptly, fostering good relations with clients.
- Coordinated deliveries with suppliers to maintain stock levels.
- Carried out routine inspections of premises for safety compliance.
Education
Matric - Accounting, Economics, Life Orientation, English, Sepedi, Business Studies, Mathematics
Nthuba High School
Ga-MatlalaN6 Certificate - Human Resource Management
Jeppe College
Polokwane, Limpopo 2011.01 - 2012.01
Diploma of Higher Education - Faculty of Law
University of South Africa
Pretoria South Africa 2020.01 - 2025.06
Skills
Communication
Customer Service
Team work
Time management
Administrator
LANGUAGES
Sepedi: Speak - Good, Read - Good, Write - Good
Fluent
English: Speak - Good, Read - Good, Write - Good
Advanced
REFERENCE
Masela, Principal, 015 297 1840/ 082 045 0998, Jeppe College
Mr Maketa 015 409 1700/ 072532 0390 Voortrekker Hospital
Mr Otto 0861 426 018 Game Centurion
Timeline
Diploma of Higher Education - Faculty of Law
University of South Africa
2020.01 - 2025.06
Cashier
Game
2019.11 - 2021.12
Human Resource in service training
Voortrekker Hospital
2016.06 - 2018.10
General Assistant
Folang Medical Centre
2013.02 - 2013.11
N6 Certificate - Human Resource Management
Jeppe College
2011.01 - 2012.01
Matric - Accounting, Economics, Life Orientation, English, Sepedi, Business Studies, Mathematics
Nthuba High School