Lefa Leope
SAP ABAP Developer
Johannesburg
Summary
Experienced Senior SAP ABAP Developer with a strong background in SAP solutions and development architecture. Currently implementing various projects in SAP Fi/Co, SAP MM, SAP Banking, and SAP ABAP FSCM. Additionally, contributed to successful SAP S4 Hana implementations in Nigeria, Botswana, and Uganda. Focused on team collaboration and achieving results, excelling in problem-solving and adapting to dynamic project needs.
Overview
23
23
years of professional experience
7
7
years of post-secondary education
7
7
Certifications
Work History
SAP Senior ABAP Developer
ABInBev
Johannesburg
01.2024 - Current
- As a contractor I work as an enabler for the team to meet their internal goals and targets based on the planned and budgeted deliverables to business
- Complete FSCM customization and implementation together with its dunning letters
- Delivery of custom workflow solutions to automate all the audit controls
- Delivery for solution of business changing the bank, from upload of bank statements to customization of the DME files for payments
- Reviewing Functional Specifications for S4/Hana Reporting
- Developing Technical Design Specs (TDS) for PowerBi developers
- Supported data migration projects through expert design and implementation of LSMW scripts, minimizing errors during critical system transitions.
- Provided training sessions on new ABAP developments to end-users, ensuring effective adoption of implemented solutions.
- Collaborated with cross-functional teams to ensure seamless integration of ABAP modules with other SAP components.
SAP Senior Consultant - Technical
Nedbank
Johannesburg
12.2021 - 12.2023
- Participates in gathering technical requirements through a variety of techniques (e.g., facilitated workshops, work sessions and interviews); performs technical analysis and design to the sub-system level (Technical)
- Defines technical requirements to support a data conversion effort and executes automated and manual data cleansing procedures (Technical)
- Develops standards, templates, and procedures to aid in the development of the required work products (Methodology)
- From time to time, lead leads a team, in area of expertise, to conclusion of a project phase (Management)
- Conducts performance and integration testing, helps analyze test results, and assists in identifying modifications or necessary improvements (Business)
- Establishes and maintains networking relationships with middle management in client organizations (Relationship Management)
- Understands client needs and matches them to relevant services or products; manages client expectations (Leverage)
- Understands and communicates goals and critical success factors for the project; sells ideas persuasively and paces the communications properly (Communication)
- Develop SAP custom solutions that adds value to the business processes of the bank
- Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Collaborated with internal teams to develop customized solutions that addressed unique client needs.
SAP ABAP Software Developer
NTT / Dimension Data
Johannesburg
07.2019 - 11.2021
- To manage and oversee the business operational and tactical development initiatives which include the execution and, implementation of application delivery programmes and projects against the business's standards, policies and procedures and governance guidelines and Service Level Agreements
- To provide technical solutions to the needs of stakeholders by interpreting business requirements, defining technical tasks, engineers' quality software, performing end to end testing, as well as supporting and troubleshooting technical questions, software and database issues
- Collaborate with colleagues from different disciplines in a cross-functional team to deliver against iteration targets
- Produce outline system specifications using solution designs, functional specifications or technical specifications as input, including input into scope, constraints (such as performance or resources), hardware, network and software environments and depending on the complexity of the project or change, might need to get the different resources from the different BU's
- Improved software efficiency by troubleshooting and resolving coding issues.
- Developed software for desktop and mobile operating systems.
- Developed customized software solutions for diverse clients, resulting in increased satisfaction and repeat business.
- Designed customized solutions for proposals to potential customers.
Global Performance Manager SAP Landscape
ABInBev / South African Breweries
Johannesburg
02.2010 - 06.2018
- Manage external service providers
- Monthly service reviews with service providers
- Manage technical output and capability of service providers
- Manage service provider teams where required
- To ensure resource management and the achievement of business targets
- Manages the ongoing vendor
- Manage ERP basis, technical and infrastructure support
- Assist to manage system integrity and availability
- Maintain tech operations catalogue of services
- Manage software application requirements as related to security or process improvement
- Provides assistance and advice to IT teams in the effective use of applications and system
- Write technical procedures and documentation for the systems including operations, user guide, etc
- Produce technical documentation for new and existing systems
- SAP Carveouts and Decommissions
- ASAHI Carveout from former SAB Miller
- ABI Carveout from SAB
- Fosters, Australia and Panama decommission of S4/Hanna
- Improved team performance by implementing new KPI tracking systems and providing regular feedback.
- Spearheaded change management initiatives that improved organizational adaptability and resilience during challenging times.
- Established clear communication channels for employees to voice concerns, promoting a healthier work environment.
- Tracked, analyzed and executed quality and continuous improvement initiatives to hold departments accountable for performance.
Service Level Manager
Gauteng Department of Education
Johannesburg
03.2008 - 01.2010
- To manage and coordinate Service Level Agreements related to ICT for the effective functioning of Departmental processes
- Develop and maintain information technology to stay relevant with the current legislations in place
- To ensure proper PFMA guidelines are followed when arranging infrastructure or service procurement of information technology assert for the department
- Completed bi-weekly payroll for 2500 employees.
- Collaborated with cross-functional teams to identify areas for process improvement.
- Developed strong relationships with cross-functional teams to ensure service level agreements were met consistently.
- Conducted regular reviews of vendor contracts and SLAs to ensure optimal value for the organization.
- Actively participated in industry conferences and events to stay current on industry trends and best practices, applying this knowledge to drive service level improvements.
- Improved service levels by implementing strategic performance measurement systems.
- Collaborated with senior management to develop key performance indicators for measuring service level success.
- Implemented continuous improvement processes, resulting in significant enhancements to service quality and delivery times.
- Managed complex escalations effectively, reducing the impact on overall service level performance.
- Enhanced end-user experience by proactively identifying potential issues and implementing timely resolutions.
- Successfully managed multiple projects simultaneously while maintaining adherence to established timelines and budgets.
- Streamlined communication channels, enhancing collaboration between teams and stakeholders.
- Established clear escalation paths for handling high-priority incidents, minimizing downtime and ensuring prompt resolution.
- Delivered excellent customer satisfaction by monitoring and addressing customer feedback promptly.
- Identified areas of improvement through comprehensive data analysis, leading to better decision-making and improved service levels.
- Promoted a culture of accountability within the team by setting clear expectations regarding roles, responsibilities, and performance metrics.
- Negotiated favorable terms with suppliers, contributing to cost savings without compromising on quality or performance standards.
- Mentored junior team members, fostering a collaborative environment focused on achieving high-quality results.
- Optimized resource allocation for increased efficiency in managing service levels across various projects.
- Facilitated cross-departmental training sessions, promoting a shared understanding of service level objectives and expectations.
- Reduced operational costs by identifying inefficiencies within processes and implementing effective solutions.
- Championed process automation initiatives that resulted in reduced manual effort and faster resolution times for customers.
- Organized and updated databases, records and other information resources.
- Created reports, presentations and other materials for executive staff.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Created organized filing system to manage department documents.
- Coordinated office events, seminars and meetings for staff and clients.
- Negotiated and executed contracts on behalf of department.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Built and managed processes for tracking and monitoring department performance.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Completed bi-weekly payroll for 2500 employees.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Network Engineer
Central University of Technology
Bloemfontein
04.2002 - 02.2008
- To manage and coordinate the smooth running of the campus wide network and security
- Managed the Dimensions Data outsourced team on UTP, Fibre Cabling and 11g Wireless network installations
- Managed various network technologies including Linux Red hat, Linux SUSE, Novell NT, Microsoft AD and Oracle ERP
- Manage and support the network infrastructure (LAN & WAN)
- Design the local area computer network to suite business requirement
- Manage Network connectivity with service providers
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Optimized routing protocols to improve data transfer speeds across the organization''s network infrastructure.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
- Improved network performance by identifying and resolving bottlenecks, optimizing configurations, and implementing best practices.
- Enhanced security by implementing firewalls, VPNs, and access control systems.
- Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Created VPN infrastructure and allowed for secure remote connections.
- Assisted with implementation and support of network monitoring tools.
- Performed troubleshooting for Juniper, Cisco, and packet analysis.
- Troubleshot complex multi-vendor network service provider issues.
- Managed vendor relationships to negotiate contracts, procure equipment, and receive timely technical support when needed.
- Designed and deployed scalable network infrastructure for increased efficiency and reliability.
- Integrated fixed wireless connectivity into facilities requiring high-speed networks.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Developed comprehensive documentation for network design, configuration standards, and operational procedures.
- Increased overall network stability by performing root cause analysis on recurring issues and implementing long-term solutions.
- Trained junior engineers on industry best practices, fostering a collaborative team environment that prioritized knowledge sharing.
- Streamlined network management with automated monitoring tools.
- Evaluated emerging networking technologies to identify infrastructure improvement opportunities.
- Designed resilient networks to withstand unexpected events and expedite recovery.
- Boosted system availability by conducting regular maintenance tasks, including firmware updates and hardware replacements.
- Implemented WAN and LAN designs in multi-datacenter configurations.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Installed, supported and maintained company hardware and software infrastructure according to best practices.
- Analyzed, troubleshot and enhanced network performance to drive efficiency.
- Planned implementation of network enhancements and upgrades.
- Reviewed technical specifications from clients and vendors to confirm adequacy, accuracy and functionality.
- Oversaw network performance, making changes to boost overall efficiency and power.
- Maintained company servers, computers, printers, cables and other equipment.
- Developed network test and validation processes to maintain alignment with solution design.
- Analyzed, identified and resolved complex network hardware and Systems problems.
- Collaborated with engineering to report issues, manage project deliverables and provide status reports.
- Led team development and assisted in project management coordination.
- Acquired and maintained advanced knowledge of networking protocols.
- Oversaw development and maintenance of computer systems, server upgrades and operating systems.
- Checked rigorous application of information security policies, principles and practices for continuous delivery of network services.
- Collaborated with teams in disaster planning, network backup and recovery process monitoring.
- Administered and prepared programs for IP addresses, developed network resources and trained support personnel to provide Tier I support to end users.
- Prioritized simultaneous projects to perform effectively under shifting deadlines in fast-paced environment.
- Provided detailed information on hardware and software products so that appropriate stakeholders could make suitable purchasing decisions.
- Analyzed and defined network requirements, optimization and support for Univerist projects.
- Provided security incident triage and response.
- Led meetings with departmental managers to review project status, propose changes and draft action plans.
- Analyzed and produced recommendations on continuous network improvements.
- Supported data center power and cooling infrastructure and consistently applied critical facility operational best practices.
- Attained efficiencies through implementation of paperless document approval system and new automated sales-to-delivery and order processing system.
- Identified means to reduce and control expenses by conducting cost, schedule and contract performance analysis and improving resource allocation.
- Provided firewall and VPN management, Network security and incident response.
- Developed and wrote recommendations for departmental policies, procedures, technical standards and guidelines.
- Protected forensic value of data and established monitoring and incident reporting and response procedures.
Education
Post Graduate Diploma - Management
Wits Business School
Johannesburg 01.2015 - 11.2016
B.Tech - Information Technology
Central University of Technology FS
Bloemfontein 01.1999 - 11.2003
Skills
Advanced ABAP programming
ALV reporting
SAP IDoc
SAP HANA integration
SAP ABAP RAP
Certification
Global SAP Academy, Certified Development Associate SAP Fiori Developer, 12/21
Timeline
SAP Senior ABAP Developer
ABInBev
01.2024 - Current
SAP Senior Consultant - Technical
Nedbank
12.2021 - 12.2023
SAP ABAP Software Developer
NTT / Dimension Data
07.2019 - 11.2021
Post Graduate Diploma - Management
Wits Business School
01.2015 - 11.2016
Global Performance Manager SAP Landscape
ABInBev / South African Breweries
02.2010 - 06.2018
Service Level Manager
Gauteng Department of Education
03.2008 - 01.2010
Network Engineer
Central University of Technology
04.2002 - 02.2008
B.Tech - Information Technology
Central University of Technology FS
01.1999 - 11.2003
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