Leeu Young Dennis Medupe
Warehouse Cherker grade 1
Bloemfontein ,Bloemfontein
Summary
Dynamic professional with a proven track record at Liberty Life Insurance, excelling in sales and marketing while enhancing customer engagement. Demonstrated leadership and problem-solving skills led to streamlined processes and increased brand awareness. Committed to fostering teamwork and achieving goals through innovative strategies and exceptional service.
Overview
6
6
years of professional experience
Work History
General Worker
Rtt Group
Bloemfontein, Free state
05.2023 - 05.2025
- Worked closely with supervisors to identify areas of improvement in daily operations, resulting in more efficient workflows.
- Promoted a positive company image by consistently delivering excellent customer experiences that led to repeat business.
- Contributed to increased sales by offering top-notch service and product knowledge to customers.
- Leveraged strong organizational skills for effectively managing multiple tasks simultaneously without compromising quality or missing deadlines.
- Collaborated with team members on projects, leading to successful completion within deadlines.
- Provided support during peak hours, ensuring timely completion of tasks without sacrificing quality of work.
- Received positive feedback from supervisors for consistent high performance in job duties.
- Mentored new employees for seamless integration into the team and faster acclimatization to company culture.
Assistant Manager
Vida E Caffe
01.2012 - 05.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Warehouse Cherker grade 1
Skynet Worldwide Express
Bloemfontein, Free state
06.2025 - Current
- Improved pick accuracy using barcode scanning technology for item verification during the order fulfillment process.
- Assisted in training new hires on warehouse procedures, contributing to a cohesive and efficient team dynamic.
- Reduced order processing time with accurate and timely data entry into inventory management system.
- Contributed to cost reduction initiatives, minimizing waste through careful handling of materials and equipment maintenance.
- Prepared documentation for outbound shipments in accordance with company guidelines and regulatory requirements.
- Participated in process improvement discussions, offering suggestions based on firsthand experience as a Warehouse Checker.
- Supported warehouse management in implementing lean initiatives, focusing on process improvements and waste reduction strategies.
- Maintained open communication lines with team members, fostering an atmosphere of collaboration and shared success.
- Provided exceptional customer service when resolving discrepancies or answering inquiries related to shipped orders or stock availability.
- Adhered to company regulations regarding workplace safety and employee health.
- Checked loads to identify contents and unauthorized or highly regulated materials.
- Identified issues and developed solutions to improve quality control.
Insurance Broker Consultant
Liberty Life Insurance
03.2009 - 11.2009
- Streamlined the sales process by implementing effective lead generation strategies and CRM tools.
- Demonstrated exceptional attention to detail when reviewing policies for accuracy, ensuring full compliance with regulatory standards.
- Reduced operational costs by identifying inefficiencies within internal processes and recommending improvements where necessary.
- Spearheaded marketing initiatives that increased brand awareness and generated new business opportunities.
Education
National Certificate N5 - Business Studies
I managed to obtain a national certificate for N5 in 2008
Subjects:
Communication N5
Office practice N5
Computer practice N5
Information processing N5
Senior Certificate - Commerce
I matriculated in 2005 whereby I managed to obtain a matric senior certificate
Subjects :
Sesotho
English
Afrikaans
Accounting
Business Economics
Economics
National Certificate N4 - Business Studies
I obtained national certificate for N4 in 2007
Subjects :
Introductory information processing N4
Introductory computer practice N4
Communication N4
Office practice N4
Information processing N4
Computer practice N4
Skills
Leadership qualities
Goal setting and achievement
Sales and marketing
Creativity and innovation
Decision-making capacity
Willingness to learn
Teamwork and collaboration
Customer service
Customer engagement
Problem-solving
Time management
Safe food handling
Workplace safety
Additional Information
I have a code 10 C1 drivers license and 6 years driving experience
Contact number
0832404625
Labcafee@gmail.com
18881 nteke street
Phelindaba
Bloemfontein
9301
Timeline
Warehouse Cherker grade 1 - Skynet Worldwide Express
06.2025 - Current
General Worker - Rtt Group
05.2023 - 05.2025
Assistant Manager - Vida E Caffe
01.2012 - 05.2015
Insurance Broker Consultant - Liberty Life Insurance
03.2009 - 11.2009
Motheo Tvet College - National Certificate N5 , Business Studies
Rehauhetswe Secondary School - Senior Certificate , Commerce
Motheo Tvet College - National Certificate N4 , Business Studies