Summary
Overview
Work History
Education
Skills
Interests
Accomplishments
Disclaimer
CUSTOM SECTION
ATTRIBUTES
Certification
Timeline
BusinessDevelopmentManager
Lee-Shay Dunn

Lee-Shay Dunn

Johannesburg,GP

Summary

Adaptable and quick-learning professional with a proven ability to excel in diverse work environments and industries. Skilled at rapidly acquiring new knowledge, applying it effectively, and delivering results to a high professional standard. Recognized for meeting tight deadlines, maintaining strong attention to detail, and building positive relationships with stakeholders. Possesses a versatile skill set that includes effective communication, problem-solving, research, and organizational abilities. Highly motivated by opportunities to expand expertise across different fields, driven by a passion for continuous learning, and able to thrive in both independent and collaborative settings.

Overview

3
3
years of professional experience
1
1
Certification
2
2
Languages

Work History

Enterprise Client Services Fulfillment Agent

MTN SA
Johannesburg
02.2025 - Current

Functions Include:

  • Streamline Operational Processes
  • Quality and Compliance
  • Customer Services
  • Risk Assessment and Quality Management
  • Order & Fulfilment
  • Reporting
  • Task Prioritization

Medical Receptionist/ Personal Assistant

Netcare Garden City Hospital
Johannesburg
06.2024 - 09.2024
  • Company Overview: Dr Pam Pillay

Functions included:

  • Welcoming Patients
  • Scheduling Appointments
  • Answering Phone Calls
  • Managing Patient Records
  • Billing and Payments
  • Data Entry
  • Filing and Organizing
  • Communication with Medical Staff
  • Managing Correspondence
  • Maintaining Reception Area
  • Duties include:

Internship

Indika Communications
Midrand
02.2023 - 10.2023

Functions Included:

  • Performed in-depth research into topics to write clear and accurate copy.
  • Delivered high-quality written content that was insightful, informative, and entertaining.
  • Executed administrative tasks under managerial supervision to optimize workflow.
  • Composed surveys to obtain feedback from consumers.
  • Assisted individuals with locating correct personnel or resources for different concerns

Education

Advanced Diploma - Digital Marketing

Red And Yellow Creative School of Business
Cape Town, 7925, South Africa
04-2025

Bachelor of Arts - Criminology

University of South Africa
Johannesburg, South Africa
01.2021

Events Management Certificate -

Varsity College, Sandton
Johannesburg, South Africa
01.2018

Skills

Interests

Photography, Music, Art, Animals, Reading

Accomplishments

  • Merit award for general progress
  • Merit award for helpfulness and creativity, personal growth and politeness adaptability.

Disclaimer

I, Lee-Shay R Dunn, hereby do declare that the information is true and correct to the best of my knowledge.

CUSTOM SECTION

  • MS Office Courses (Basic)
  • Word
  • Excel
  • PowerPoint

ATTRIBUTES

I enjoy music and organizing, I am polite. I am always eager to learn new things and I have good listening skills. I am always ready to help in any way possible. I enjoy volunteering and am eager to enter the working industry with every intent of improving my knowledge and skillset doing an excellent job.

Certification

Elixir Liver Certificate of Completion

Timeline

Enterprise Client Services Fulfillment Agent

MTN SA
02.2025 - Current

Elixir Liver Certificate of Completion

07-2024

Medical Receptionist/ Personal Assistant

Netcare Garden City Hospital
06.2024 - 09.2024

Internship

Indika Communications
02.2023 - 10.2023

Advanced Diploma - Digital Marketing

Red And Yellow Creative School of Business

Bachelor of Arts - Criminology

University of South Africa

Events Management Certificate -

Varsity College, Sandton
Lee-Shay Dunn