Summary
Overview
Work History
Education
Skills
Personal Information
Key Performance Areas
Full Names
Home Languages
Certification
Hobbies
Timeline
Generic
Lee-Roy Eldarado Minaar

Lee-Roy Eldarado Minaar

Senior Security Management
Berario

Summary

As a dedicated people-person, I place immense value on loyalty and strive to embody this principle in all my professional endeavors. My go-getter attitude, coupled with a self-driven and motivated mindset, positions me as a candidate capable of achieving success and contributing significant value to any organization that presents me with a chance to demonstrate my capabilities. I am actively seeking a role that not only promises growth but also offers the chance to expand my knowledge and acquire new skills, enhancing my versatility across diverse employment sectors. My communication skills are characterized by attentiveness and a readiness to support my colleagues, fostering a collaborative environment. I excel in teamwork, adept at considering various perspectives, and I'm not hesitant to take the lead when the situation demands. My ability to persuade and build relationships is anchored in mutual trust and understanding. I am a firm believer in the power of hard work, sacrifice, and the relentless pursuit of excellence, all while maintaining humility and respect, recognizing the importance of continuous learning. I appreciate your time and consideration, and I am eager to discuss how I can contribute to your team.

Overview

20
20
years of professional experience
4
4
Certifications

Work History

General Manager/ Control Room Manager/ Operations Manager

Majestic TAS Security
01.2022 - Current
  • Period: 3yrs+(Current)
  • Reference: Yagan Nair
  • Contact details: 082 561 3529
  • Position: Director
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Improved operational efficiency by streamlining workflow processes and adopting cutting-edge technology.
  • Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
  • Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
  • Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

HR Assistant

National Security and Fire
01.2021 - 01.2022
  • Period: 1yrs+
  • Reason for Leaving: Company liquidation
  • Reference: Wesley Damons
  • Contact details: 076 250 3745
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Organized new employee orientation schedules for new hires.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Tracked various statistics and kept detailed records to support human resources department.
  • Aided staff with employee performance review paperwork and documentation.
  • Coordinated employee relocation processes.
  • Conducted exit interviews with terminated employees.
  • Scheduled and coordinated interviews between hiring managers and potential candidates.
  • Developed and maintained HR policies and procedures.
  • Answered and redirected incoming phone calls for office.

Regional HR/IR Labor Solutions Sites Manager

Impact Human Resources
01.2018 - 01.2021
  • Period: 3yrs+
  • Reason for Leaving: Relocation
  • Reference: Shelten Galvan
  • Contact details: 076 250 3745
  • Position: National Contracts Manager
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

Site Supervisor

Don't Waste SA
01.2016 - 01.2018
  • Period: 2 Years
  • Reason for leaving: Resigned
  • Reference: Dimitri Arendse
  • Contact details: 060 432 3053
  • Position: Senior Manager
  • Worked with personnel and managers to meet strict timelines.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Trained new team members on site policies and procedures.
  • Oversaw equipment maintenance routines regularly ensuring optimal performance levels across all machinery used onsite.
  • Enhanced site safety by implementing strict safety protocols and conducting regular inspections.
  • Ensured compliance with all regulatory requirements, keeping projects on track and avoiding penalties.
  • Improved team morale and productivity with regular feedback sessions and recognition of achievements.
  • Conducted regular safety drills to ensure team preparedness in case of emergencies, prioritizing worker well-being.
  • Achieved high levels of client satisfaction through meticulous attention to detail and proactive communication.
  • Oversaw quality control processes to uphold high standards of workmanship, exceeding client expectations.
  • Addressed and resolved onsite conflicts swiftly, maintaining positive and productive work environment.
  • Created and implemented plans to maximize efficiency of workers.

Area supervisor , Store manager, Sales representative

Vodacom
01.2012 - 01.2016
  • Period: 4 years
  • Reason for leaving: Resigned
  • Reference: Avril Lakay
  • Contact details: 072 825 1954
  • Position: Regional Manager
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
  • Planned sequence of operations and established schedule.
  • Organized employee schedules to meet operational demands while balancing individual needs for work-life balance.
  • Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
  • Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
  • Collaborated with HR department for recruitment, selection, and onboarding of new employees, resulting in the formation of high-performing teams.
  • Oversaw successful implementation of new point-of-sale system, minimizing disruptions to service during transition.
  • Initiated feedback system for employees to voice concerns and suggestions, leading to actionable improvements in operations.
  • Coordinated with other departments to launch successful promotional events, boosting foot traffic and sales.
  • Conducted detailed market analysis to identify and capitalize on emerging trends, driving sales growth.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Sales Representive - Assistant Store Manager

MTN
01.2008 - 01.2012
  • Period: 4 year
  • Reason for leaving: Retrenched
  • Reference: Ikkeraam Hendriks
  • Contact details: 062 230 0198
  • Position: Dispatch manager

Trainee Fitting and Turner engineer

Donaldson filtration Systems
01.2006 - 01.2008
  • Period: 2 Years
  • Reason for leaving: Contract Ended
  • Reference: Clint Africa
  • Contact details: 071 041 6404
  • Position: Head of Fitting and Turning Department

Education

Grade 12 - Fitting and Turning N3, Technical Drawing N3, Physical Science N3, Mathematics N3, Afrikaans N3, English N3

Oude Molen THS

Skills

Operations management

Personal Information

  • ID Number: 8810145038083
  • Dependents: 1
  • ID Number: 8810145038083
  • Date of Birth: 14-10-1988
  • Gender: Male
  • Nationality: South African
  • Marital Status: Single
  • Drivers License: Code B

Key Performance Areas

 Retail Management
  • Driving sales performance and meeting revenue targets
  • Customer service excellence and client retention
  • Team leadership, training, and supervision
  • Inventory control, stock management, and loss prevention
  • Visual merchandising and floor layout planning
  • POS operations, cash-ups, and banking procedures
  • Implementation of marketing and promotional campaigns
  • Store audit readiness and compliance enforcement
  • Performance reporting and sales analysis
 Site Management
  • Oversight of daily site operations and logistics
  • Staff coordination, scheduling, and resource allocation
  • Monitoring health & safety standards and compliance
  • Site audits, inspections, and quality control
  • Vendor, supplier, and contractor management
  • Budget control and cost-efficiency measures
  • Incident reporting, documentation, and resolution
  • Communication with clients and stakeholders
  • Facility maintenance and operational readiness
 Labour Solutions / IR / HR
  • Full-cycle recruitment, placement, and onboarding
  • Labour relations and IR case handling (disciplinaries, grievances, CCMA preparation)
  • Compliance with labour laws, BCEA, LRA, and company policies
  • Union engagement and dispute resolution support
  • HR administration: contracts, policies, personnel files
  • Time & attendance management systems (e.g., biometric)
  • Payroll coordination and employee benefits liaison
  • Skills development and training initiatives
  • Staff wellness, engagement, and retention strategies
 Account Management
  • Building and maintaining client relationships
  • SLA management and service delivery monitoring
  • Client onboarding, support, and escalation resolution
  • Contract compliance and performance tracking
  • Preparing and presenting operational and KPI reports
  • Upselling and cross-selling labour and staffing solutions
  • Conducting client site visits and audits
  • Risk management and issue resolution
  • Renewal, negotiation, and retention of contracts
 Operations Management
  • Overseeing multi-site or departmental operations
  • Process improvement and workflow optimization
  • Cost control, budgeting, and financial reporting
  • Resource planning and productivity tracking
  • KPI setting and performance monitoring
  • Team management and cross-functional coordination
  • Compliance with operational policies and standards
  • Crisis and risk management
  • Stakeholder communication and reporting
 Security Management
  • Managing on-site security personnel and shifts
  • Conducting threat assessments and risk analysis
  • Incident response, reporting, and investigation
  • Access control, CCTV monitoring, and perimeter checks
  • Security policy development and enforcement
  • Liaison with SAPS, emergency services, and local authorities
  • Training staff in security protocols and emergency response
  • Managing client-specific security requirements and SLAs
  • Loss prevention, asset protection, and patrol planning

Full Names

Lee-Roy Eldarado

Home Languages

English

Afrikaans

Certification

Psira Grade B

Hobbies

Soccer

Cricket

Hiking 

Gaming

Timeline

Psira Grade B

07-2025

Weapons Competency Business/Private - Pending SAPS

07-2025

General Manager/ Control Room Manager/ Operations Manager

Majestic TAS Security
01.2022 - Current

HR Assistant

National Security and Fire
01.2021 - 01.2022

Regional HR/IR Labor Solutions Sites Manager

Impact Human Resources
01.2018 - 01.2021

Site Supervisor

Don't Waste SA
01.2016 - 01.2018

Area supervisor , Store manager, Sales representative

Vodacom
01.2012 - 01.2016

Fitting and Turning Practical Certificate Level 1 and Level 2

12-2008

Sales Representive - Assistant Store Manager

MTN
01.2008 - 01.2012

Grade 12 N3 Certificate

12-2006

Trainee Fitting and Turner engineer

Donaldson filtration Systems
01.2006 - 01.2008

Grade 12 - Fitting and Turning N3, Technical Drawing N3, Physical Science N3, Mathematics N3, Afrikaans N3, English N3

Oude Molen THS
Lee-Roy Eldarado MinaarSenior Security Management