Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lee-Anne Adams

Lee-Anne Adams

Sr. Management & Analytics Consultant
Cape Town

Summary

Well-qualified Engagement Manager and Technical Business and Data Analyst with demonstrated understanding of data analytics, risk mitigation and utilization improvements. Skills include project, team and implementation management. Ready to bring 18 years of related experience to a challenging new role.

Talented management consultant experienced in all areas of operations and specializing in Business Intelligence, Data analytics, Software and Cloud engagements across the Information Technology, Financial Services, Insurance, Telecommunications, Digital Banking and Services industries.

Practiced negotiator and skilled communicator with excellent relationship-building abilities.

Successful at keeping customers happy and working with cross-functional teams to manage the entire sales process.

Collaborative and hardworking with a flexible approach and strategic mindset.

Overview

21
21
years of professional experience
3
3
years of post-secondary education
6
6
Certifications

Work History

Senior Management Consultant

PBT Group
08.2023 - 06.2024
  • Evaluated organizational structures and implemented change management initiatives, driving operational efficiency.
  • Managed complex stakeholder relationships with consistent professionalism, fostering long-term partnerships with key industry players.
  • Designed custom training programs to enhance employee skill sets and improve overall productivity levels.
  • Implemented data-driven performance improvement measures, achieving significant cost savings for clients.
  • Provision of Solution Architecture, Technical, Business and Data
    Analysis skills where required.
  • Excelled at digital channel management and strategy
    development.
  • Product ownership on SAAS and Digital Platforms.
  • Applied various project management methodologies as required.
  • Responsible for implementing quality management.
  • Strong reporting acumen, providing visibility on progress to level 1
    and C-Suite forum.
  • Project financial management.
  • Created Business Cases, Proposals and Support Agreements.
  • Was skilled at cross functional and virtual team management as
    well as multiparty negotiations.
  • Mentorship and coaching.
  • Proven ability to learn quickly and adapt to new situations.
  • Developed strong organizational and communication skills
    through coursework and volunteer activities.
  • Presented insightful findings to executive-level stakeholders during both formal presentations and informal progress updates meetings alike – ultimately influencing critical decisions impacting companies'' future trajectories.

Senior Engagement Manager

Amazon Web Services
06.2020 - 07.2023
  • Collaborate with sales, delivery and service teams to manage seamless client experiences.
  • Assist with negotiations and sales closings.
  • Meet with clients to understand needs and develop proactive solutions.
  • Delivers on multi-year cloud migration and transformation engagements with over 35% increase to Practice down stream revenue impact year on year (often in excess of US$1 million per project)
  • Leverage formal project management and development methodologies on enterprise-level engagements.
  • Possesses deep knowledge of project management best practices and how to apply them in effective yet pragmatic ways across large, complex projects.
  • Consults with teams on established best practices and process improvements.
  • Understands technology principles and services including infrastructure, business applications, data management, security, application platforms and consumer facing technology.
  • Provides digital strategy, transformation, organizational change management advisory services.
  • Lead individuals, teams or multiple groups and play active role in analyzing project goals, creating and executing plans to achieve those goals.
  • Has strong business and financial acumen.
  • Provides professional services and consulting support in a dynamic work environment

SeniorBI Project & Technical Account Manager

PBT Group
09.2009 - 05.2020
  • Successfully provided Account, Customer, Programme, and Project Management across 15 countries in Africa, Middle East and Europe
  • Provision of Solution Architecture, Technical, Business and Data Analysis skills where required
  • Excelled at digital channel management and strategy development
  • Product ownership on SAAS and Digital Platforms
  • Applied various project management methodologies as required
  • Responsible for implementing quality management
  • Strong reporting acumen, providing visibility on progress to level 1 and C-Suite forum
  • Project financial management
  • Creation of Business Cases, Proposals and Support Agreements
  • Was skilled at cross functional and virtual team management as well as multiparty negotiations
  • Mentorship and coaching
  • Proven ability to learn quickly and adapt to new situations.
  • Developed strong organizational and communication skills through coursework and volunteer activities.

Senior Specialist Business Analyst

DVT
01.2009 - 08.2009
  • Analyzed business developments and monitored market trends.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Performed gap analysis to identify areas of improvement.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Surveyed clients to ascertain requirements and expectations for product.
  • Executed analysis of risks and identified risk mitigation strategies.
  • Developed and implemented data governance policies and procedures.
  • Collaborated with stakeholders to identify business needs and data sources.

Senior Specialist Analyst

Capitec Bank
07.2024 - Current
  • Identified areas in need of critical improvement and implemented strategies to achieve targets.
  • Drove change through quality-oriented strategies to help operations accomplish ambitious short- and long-term goals.
  • Established strong working relationships with clients through exceptional customer service and proactive communication efforts.
  • Enhanced team productivity by implementing efficient project management strategies.
  • Collaborated with cross-departmental teams in developing cohesive strategies aimed at achieving long-term organizational goals.
  • Spearheaded data migration projects, ensuring smooth transitions with minimal downtime and data loss.
  • Delivered comprehensive technical documentation, facilitating seamless handovers to support teams.
  • Championed best practices in software development processes, enhancing overall team performance and product quality.
  • Developed strategic roadmaps for technology initiatives, guiding the organization towards long-term success.
  • Performed risk assessments to proactively identify potential issues impacting project success and mitigated accordingly.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Implemented business intelligence solutions to increase operational efficiency.

Specialist Business Analyst

Vodacom
07.2008 - 12.2008
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Assessed user requirements in terms of feasibility, impact and cost, thereby compiling accurate URS documents
  • Performed role of primary liaison between multiple stakeholders to ensure alignment on both the technical and business impact of changes
  • Ensured that project deployments are monitored to ensure alignment with technical and business requirements
  • Implemented business intelligence solutions to increase operational efficiency.
  • Provided technical support for troubleshooting analytics and reporting issues.

Project Manager /Business Analyst

MTN Group
02.2005 - 06.2008
  • Reported to the Heads of Financial Services, Research and Development and Strategic Investments Divisions within the MTN Group
  • Development and maintenance of various sections the Product Definition Document for MTN Banking as well as provide high level input and business case development for new projects
  • Contribution to Business Specification Documents
  • Process modelling and project scoping
  • Project managed various projects in Syria, Rwanda, Cameroon and Swaziland
  • Co-Ordination of implementation, maintenance and alteration to VTU across the Group
  • Facilitation of integration and change management between MTN Group and operations joining the Group by way of various mergers and acquisitions
  • Testing cycle management and reporting
  • Determination of business and project requirements utilizing several techniques including JAD, workshops and site visits
  • Costing analysis

Education

Certificate in Business Analysis -

FACULTY TRAINING INSTITUTE
Johannesburg, South Africa
03.2005 - 07.2005

Principles of Project Management -

FACULTY TRAINING INSTITUTE
Johannesburg South Africa
01.2005 - 05.2005

Bachelor of Science -

UNIVERSITY OF THE WITWATERSRAND
Johannesburg South Africa
01.2001 - 05.2003

Skills

    Customer engagement and assistance

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Certification

CERTIFIED SAFe ADVANCED SCRUM MASTER July 2021

Timeline

Senior Specialist Analyst

Capitec Bank
07.2024 - Current

Senior Management Consultant

PBT Group
08.2023 - 06.2024

Senior Engagement Manager

Amazon Web Services
06.2020 - 07.2023

SeniorBI Project & Technical Account Manager

PBT Group
09.2009 - 05.2020

Senior Specialist Business Analyst

DVT
01.2009 - 08.2009

Specialist Business Analyst

Vodacom
07.2008 - 12.2008

Certificate in Business Analysis -

FACULTY TRAINING INSTITUTE
03.2005 - 07.2005

Project Manager /Business Analyst

MTN Group
02.2005 - 06.2008

Principles of Project Management -

FACULTY TRAINING INSTITUTE
01.2005 - 05.2005

Bachelor of Science -

UNIVERSITY OF THE WITWATERSRAND
01.2001 - 05.2003

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Lee-Anne AdamsSr. Management & Analytics Consultant