Lee-Anne Adams
Inside Sales - Area Sales Manager
Johannesburg ,Gauteng
Summary
Results-driven sales professional with a proven track record of exceeding targets and driving revenue growth. Proficient in developing and implementing strategic sales and marketing plans to expand market reach and increase brand visibility. Skilled in building and maintaining strong client relationships to drive customer retention and loyalty. Experienced in leveraging marketing tools and techniques to enhance sales growth, customer activations and generate leads. Looking to utilize my expertise in sales and marketing to drive business success and achieve company objectives.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Inside Sales- Area Sales Manager
Hilti South Africa
01.2022 - Current
- Frequent coaching sessions with the ISAM's on phone, technical, Salesforce and sales skills.
- Actively develop a performing environment for ISAM by ensuring good relations with MCS and Marketing.
- Create a peer-to-peer coaching environment by organizing frequent & structured double listening sessions.
- Implementing and driving of marketing infinitives to ensure sales and customer growth.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Enhanced team performance by providing ongoing coaching, training, and mentoring.
- Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
- Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
- Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Collaborated with marketing department to develop targeted promotional campaigns that drives sales growth.
In House Account Manager
Hilti South Africa
3 2020 - 12.2021
- To ensure that the appropriate level of coverage is given to both buying and potential customers within the customer platform, in order to develop profitable growth
- Generating Incremental, profitable sales to assigned account base through outbound sales calls, email communications and individual meetings
- Conversion of inactive accounts
- To target the appropriate customer groups to ensure successful introduction of new products via calls and email communication
- To actively manage and develop the growth of key products within the sales assigned territory Demonstrations / Technical Support:
- To actively and effectively demonstrate, service, train and where necessary, test Hilti products
- To ensure the knowledge and skills necessary are continuously developed for the benefit of the customer, the company and yourself Planning:
- To utilize all elements of the Sales Management Process (SMP) to effectively analyze, implement and control opportunities within the assigned territory Finance support:
- To support the Finance department in the collection of due and overdue payments Reporting:
- To ensure all company documentation/information is maintained and submitted to the necessary deadlines.
Account Manager at Hilti
03.2019 - 02.2020
- Customer Development: To ensure that the appropriate level of coverage is given to both buying and potential customers within the customer platform, in order to develop profitable growth
- To further develop the profitable sales of Hilti products to your defined customer base Product Basket: To target the appropriate customer groups to ensure successful introduction of new products
- To actively manage and develop the growth of key products within the sales territory Demonstrations / Technical Support: To actively and effectively demonstrate, service, train and where necessary, test Hilti products
- To ensure the knowledge and skills necessary are continuously developed for the benefit of the customer, the company and yourself Planning: To utilize all elements of the Sales Management Process (SMP) to effectively analyze, implement and control opportunities within the territory Finance support: To support the Finance department in the collection of due and overdue payments Reporting: To ensure all company documentation/information is maintained and submitted to the necessary deadlines
Promoted to National Sales & Account Manager
weFix Repair Specialists
10.2015 - 01.2018
- To liaise with corporate contacts, build and develop relationships
- To assist with the preparation of contractual agreements and ensure that these are fully adhered to
- To ensure account meets its income targets
- To effectively solve problems and manage risk to ensure achievement of targets
- Provide reports and analysis as required
- To provide creative solutions to maximize opportunities
- Monitoring the day to day commercial performance of each account within a portfolio
- Advising on changes and trends in the marketplace and the activities of competitors
- Planning and managing the full relationship between a business and its most important customers
- Project management & coordination of new strategically important projects
- Strategic planning, Relationship management Sales: picking up of opportunities to bring back to business
- Negotiation
- Innovative development of opportunities
- Assist with events when required
- Suggest, assist in identify, setting up sales strategy Set up sales plan in order to archive sales target required by the company
- Detailing sales action plan to ensure that the target will be achieved on a monthly, quarterly and annual basis
- Support, motivate staff member to achieve individual and team target
- Supervise daily work of sales staff
- Liaise closely with HR department in solving daily HR issues including discipline compliance, work attitude, etc.
Promoted to Account Manager (Transferred to Gauteng Head Office)
weFix Repair Specialists
03.2015 - 10.2015
- Operate as the lead point of contact for any and all matters specific to iFix B2B clients
- Build and maintain strong, long-lasting customer relationships
- Ensure the timely and successful delivery of our solutions according to customers needs and objectives
- Forecast and track key account metrics
- Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
- Process invoices & Adding Payments
- Arrange collection, book in, delivery of all iFix B2B clients
- Managing a portfolio of accounts
- Generate New Business & Manage existing database
- Engaging in project management duties
- Delivering presentations.
Promoted to Office Manager/Personal Assistant to CEO and all Managers in Head Office
weFix Repair Specialists
06.2014 - 03.2015
Front of House Representative
weFix Repair Specialists
10.2013 - 06.2014
Education
Matric -
Cape Town High
Cape Town 01.2024 - 12.2024
Two Year Executive Secretary / Marketing & Sales -
IT Business Campus
Cape Town 01.2024 - 12.2024
Bachelor of Business Administration - Business
Mancosa
Johannesburg, South Africa 01.2022 - 12.2024
Skills
Decision Making
Data-driven decision-making
Opportunities Identification
Marketing
Sales Development
Account development
Teamwork and Collaboration
Staff Management
CRM Systems
Relationship Building And Management
Decision Making
Personal Information
- Date of Birth: 30/05/91
- Driving License: YES
Languages
English
Afrikaans
References
- Alex Fourie, Founder of WeFix, mail@lex.co.za, 0823485322
- Bentolina Nandi, Previously worked at weFix as a National HR Manager, 0725144765
- Danliel Layman, Woolworths, 021 670 7111, 083 590 9174
Timeline
Matric -
Cape Town High
01.2024 - 12.2024
Two Year Executive Secretary / Marketing & Sales -
IT Business Campus
01.2024 - 12.2024
Inside Sales- Area Sales Manager
Hilti South Africa
01.2022 - Current
Bachelor of Business Administration - Business
Mancosa
01.2022 - 12.2024
Account Manager at Hilti
03.2019 - 02.2020
Promoted to National Sales & Account Manager
weFix Repair Specialists
10.2015 - 01.2018
Promoted to Account Manager (Transferred to Gauteng Head Office)
weFix Repair Specialists
03.2015 - 10.2015
Promoted to Office Manager/Personal Assistant to CEO and all Managers in Head Office
weFix Repair Specialists
06.2014 - 03.2015
Front of House Representative
weFix Repair Specialists
10.2013 - 06.2014
In House Account Manager
Hilti South Africa
3 2020 - 12.2021
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