Lebohang Patrecia Mpele

• Work order processes, resulting in faster response times to maintenance requests.

• Sourcing quotes for Baler Maintenance Repairs/spares
• Obtain quote approval from relevant manager
• Load order requests on JDE
• Evaluate Job Cards against PO requirements
• Obtain invoice approval and capture onto JDE
• Baler Maintenance service planning
• Continuously update Quote Matrix
• Perform monthly stock takes
• Coordinate breakdown/call-outs for Country Dealer Balers
• Load new vendor applications
• Coordinate Baler placements at new sites
• Communicate on Service Route from Service Provider
• Receive stock from supplier PO
• Keep track of invoice payments with Shared Services
• Communicate with Baler Maintenance Team on planned Works Orders
• Liaise with Branch Managers and Administrators on planned baler maintenance and repairs
• Create Work Orders for planned service inspections and baler repairs
• Capture Maintenance hours and report on weekly utilization
• Update and close Work Orders, and forward Order Request Quotes to respective branches
for invoicing
• Audit Stock Recon / Stock Journals from Workshop
• Generate invoices for Mpact Limited

• Collections bookings to branches and third-party service providers.
• Book and allocate collections to ROS driver
• Communicating with the site supervisors with regards to bookings.
• Liaise with service providers and branches with regard to bookings.
• Ensure correct bookings are made and carryovers communicated.
• Assist with customer queries.
• Scheduling of collections.

• Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
• Coordinated with the quality assurance team to ensure that incoming products met established quality standards, preventing potential stock issues related to defective items.
• Performed root cause analysis on inventory discrepancies, implementing corrective actions for long-term resolution.
• Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing the financial impact on the company.
• Collaborated with purchasing department to ensure timely delivery of products and adequate stock levels.
• Optimized warehouse organization for improved accessibility and faster order fulfillment times.
• Implemented cycle counting program, increasing the frequency of counts without disrupting daily operations or affecting productivity levels.
• Performed inventory control, such as counting, and stocking merchandise.

• Completed physical inventory counts each month.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Invoicing of finished goods on JDE
• Handled merchandise returns with care, ensuring proper documentation and placement back into inventory.
• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
• Improved product availability by swiftly restocking shelves and displays as needed.
• Managed incoming shipments promptly, unloading trucks and verifying contents against purchase orders to ensure accuracy.
• Performed inventory control, such as counting, and stocking merchandise.
• Reviewed order slips, picked products and staged merchandize to be shipped.
• Recorded daily activities for inventory control.
• Managing daily GRV.
• Performing JDE stock adjustments.
• Invoicing of finished goods on JDE.