Hi, I’m
LEBOHANG AGNES MATETE
Head Of Administrator
Johannesburg
Overview
1
Language
29
years of professional experience
Work History
Executive Computers College
Lecture
01.1997 - 1998
Job overview
- Performed administrative tasks to support office operations.
- Assisted new students by offering extra classes to enhance their understanding.
- Provided additional classes and support to reinforce learning objectives.
- Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
- Created and designed quizzes, tests, and projects to evaluate and improve student knowledge.
Old Mutual PFA. (Krugersdorp, Clearwater)
Executive Assistant to Senior Financial Advisors, Head of Administration
09.2009 - Current
Job overview
- Office Manager, Managed executive calendars, scheduling meetings and appointments
- PA/Main/First Secretary, Administration, Handled confidential and sensitive information with discretion and tact.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Xplan / Spotlight Management
- Conservation (Maintaining retained business).
- Transfers of Pension or Provident Funds from other financial Institute e.g. Liberty, Sanlam …, Follow Ups
- New business, Section 14 Transfers
- Management of production, Booking the medicals, Arranging the payment for the Doctors and Collection
- Management Tool, Used advanced software to prepare documents, reports, and presentations, dealing with all outstanding business.
- Processing of maturities, loans and disinvestments, Preparing monthly/Police schedules, tables for the client schedule
- Astute and Preparing the Portfolios
- Maintaining good client relationships.
- Claims (death, pension, Provident and accidental claims)
- Filing and Records keeping (xPlan), Inbound calls
- Clients Statements(lump sum) and Birthday Letters/sms/emails
Old Mutual PFA. (SANDTON)
Personal Assistant to Senior Financial Advisors
07.2007 - 01.2009
Job overview
- Provided administrative support and assisted with switchboard operations
- Managed conservation activities and maintained retained business
- Handled transfers from other financial institutions, including follow-ups and submission of new business
- Managed production activities and reporting
- Resolved and followed up on all outstanding business matters
- Processed maturities, loans, and disinvestment's, and prepared monthly schedules
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained strong and professional client relationships
- Processed Mutual & Federal policy amendments
- Handled claims processing, including death, pension, and accidental claims
- Managed filing systems and follow-ups to ensure proper record keeping
- Conducted inbound and outbound calls and maintained client databases
- Managed diary scheduling and arranged appointments
East London Direct (ELF Direct)(EASTERN CAPE)
Training Manager
01.2005 - 04.2007
Job overview
- Responsible for the training, motivation, and mentorship of the sales team
- Conducted staff training in sales and marketing
- Managed cashier duties and stocktaking processes
- Supervised and managed a team of sales personnel
- Directed and coordinated daily sales team activities
- Continuously monitored and evaluated team performance against sales targets
- Provided ongoing support, guidance, and advice to sales staff
- Organized team competitions and motivational initiatives to improve performance and rankings
- Conducted direct sales and product promotions
- Sold various Ds-Max (G.G.F) products on a daily basis
- Sourced new clients and business opportunities daily
- Established and maintained strong relationships with current and prospective clients
- Followed up on outstanding payments and collections
- Prepared and submitted weekly performance reports to management
- Collaborated with cross-functional teams to develop customized training solutions, ensuring alignment with organizational goals and objectives.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Conducted orientation sessions and organized on-the-job training for new hires.
Ngozo’s Designing. (JHB)
Fashion Designer
01.2003 - 01.2004
Job overview
- Designing (Wedding Dresses, Traditions, Formal Cloths, Curtins, Toilet sets Door Stopper)
- Table Arrangement, Trapping
- Décor and Cooking.
- Designed seasonal styles according to upcoming trends and popular color palettes.
- Designed sampling displays to enhance consumer interest.
- Followed market trends and research to establish innovative product offerings for consumers.
FEDSURE. (PARK TOWN)
Translator
06.2002 - 10.2002
Job overview
- Translating the cd tapes and cassette to the documents
- Reviewed final work to spot and correct errors in punctuation, grammar, and translation.
Education
DAMELIN BRAAMFONTEINJohannesburg, South Africa
Finance And Accounting – Bookkeeping from Business Literacy, Bookkeeping to Trial Balance, Payroll and Monthly SARS Returns, Computerised Bookkeeping
04.2001
Knowmore (Skills For Better Business)Johannesburg, South Africa
KnowMore Executive Assistant Course from The Business Environment Assessment, Client Relationship Management, Record Keeping and Process Management, Effective use of Technology, Presentation and Event Management
04.2001
Executive Computers CollegeLesotho
Advanced Course from Microsoft-Word, Microsoft Access, Microsoft-Excel, Internet Explore, Microsoft-PowerPoint and Outlook, Outlook Express
01-1997
ST Denis High SchoolLesotho
High School from Form C
01-1993
Skills
Good communication and interpersonal skills
Telephone Skills, People skills
Management skills, Hardworking and motivated person
Discipline and Dedicated person
Sales and Marketing skills
Goal Orientated
Discussion facilitation
Disclaimer
THIS IS TO CERTIFY THAT THE INFORMATION PROVIDED BY LEBO MATETE IS TRUE AND CORRECT.
Timeline
Executive Assistant to Senior Financial Advisors, Head of Administration
Old Mutual PFA. (Krugersdorp, Clearwater)
09.2009 - Current
Personal Assistant to Senior Financial Advisors
Old Mutual PFA. (SANDTON)
07.2007 - 01.2009
Training Manager
East London Direct (ELF Direct)(EASTERN CAPE)
01.2005 - 04.2007
Fashion Designer
Ngozo’s Designing. (JHB)
01.2003 - 01.2004
Translator
FEDSURE. (PARK TOWN)
06.2002 - 10.2002
DAMELIN BRAAMFONTEIN
Finance And Accounting – Bookkeeping from Business Literacy, Bookkeeping to Trial Balance, Payroll and Monthly SARS Returns, Computerised Bookkeeping
04.2001
Knowmore (Skills For Better Business)
KnowMore Executive Assistant Course from The Business Environment Assessment, Client Relationship Management, Record Keeping and Process Management, Effective use of Technology, Presentation and Event Management
04.2001
Lecture
Executive Computers College
01.1997 - 1998
Executive Computers College
Advanced Course from Microsoft-Word, Microsoft Access, Microsoft-Excel, Internet Explore, Microsoft-PowerPoint and Outlook, Outlook Express
ST Denis High School
High School from Form C