Responsible Operations and Sales manager, passionate about delivering outstanding quality and service. Offering 9 years of experience in industry with history of recognition for performance. Delivers fast-paced data entry and processing with precision. Uses excellent problem-solving and communication skills to resolve issues quickly.
Overview
15
15
years of professional experience
Work History
Operations and Sales Manager
Pro Weza Solutions
10.2015 - Current
Receiving and processing quotations and orders
Recording and maintaining data related to monthly and yearly sales.
Managing stock and inventor
Updating product list
Overseeing and coordinating daily business operations
Following up on payments
Analyzed customer data to identify opportunities and improve relationships.
Oversaw budget, accounting and payroll to meet deadlines.
Built long-lasting client relationships through excellent customer service and consistent followups.
HR Administrator
Pro Weza Solutions
03.2018 - 09.2018
Managed benefits administration to ensure accuracy, compliance, and costeffectiveness.
Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
Oversaw hiring, staffing, and labor law compliance.
Prepared new hire letters, employee contracts, and corporate policies.
Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
Updated HR database with new employee information, changes in benefits, and other details.
Department Administrator and Fragmentation Analyst
AECI Mining Solutions
03.2010 - 08.2015
Analyse blasting operations by using image specialized software
Results provision after blast analysis
Regularly assess fragmentation results after each blast
Observe trends and discrepancies in blast results.
Completed daily billing, collections and reporting duties.
Administered physical and digital filing systems, keeping records well-organised and easily retrievable for team members.
Served as main point of contact for outside vendors, connecting with relevant personnel or department.
Collaborated closely with other managers to smooth and improve office operations.
Monitored and controlled office inventory, ensuring adequate supply levels, timely product ordering and efficient management of company resources.
Managed client correspondence and order tracking using SAP.
Ensuring department equipment is calibrated timeously.
Personal Assistant
New Metalliferous Holdings
04.2009 - 02.2010
Screened incoming telephone calls and PR enquiries, directing them through appropriate communication channels.
Organized personal and professional calendars, including reminders and updates for upcoming meetings and events.
Documented and shared weekly meeting minutes.
Provided positive first impressions by maintaining immaculately reception areas and warmly greeting clients.
Directed and actioned incoming and outgoing correspondence, including postal mail, email and faxes.
Processed and distributed incoming correspondence to relevant staff, facilitating team communication.
Edited and finalized letters before distribution to check for clarity and accuracy.
Identified depleted items, requested supplies and submitted purchase orders to maintain good stock levels.
Education
Grade 12 -
Rondebult High School
1998
Skills
Team building strategies
Problem solving
Communication skills
Attention to detail
Inventory control
Budget management
Organized
Timeline
HR Administrator
Pro Weza Solutions
03.2018 - 09.2018
Operations and Sales Manager
Pro Weza Solutions
10.2015 - Current
Department Administrator and Fragmentation Analyst