LEBOHANG M. MOHLAKOANA
SALES SPECIALIST
Claremont
Summary
Seasoned Sales Representative with exceptional success in business to business and business to consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
9
9
years of professional experience
4
4
Languages
Work History
Student Advisor
Uni4online
DURBAN
10.2022 - 03.2025
- Selling of Degree and non-degree qualifications to qualifying students
- Ensuring accurate data capturing when enrollment process begins
- Traveling to various institutions looking to skill their employees to boost sales
- Liaising with finance department on regular intervals to check if they are honoring their financial obligations
- Calling on average 250 potential students per day to tell them about courses including those from London College Institute of Business
- Ensuring that student classes are available on their dashboard and access material online using any device.
- Ensuring that QA standards are met and that all invoices have been sent to students.
- Advised students individually and in groups on academic programs for individual interests.
- Enhanced student retention by providing personalized academic guidance and support.
Senior Sales Advisor
Outworx
UMHLANGA ROCKS
01.2022 - 08.2022
- Converting all inbound calls into sales opportunities even basic
- Managing objections and cancellations of all sky products from cellphone contracts
- Ensuring accurate data capturing adhering to POPI Act on Envoy
- Upselling and transferring calls to relevant department
- Ensuring KPI's are met and exceeded on a daily basis
- Ensuring QA standards are met on every call received.
- Ensuring all client information is available including amounts to
- Ensuring communication by senior management is communicated in a timely manner and that daily admin is done to assist contact center team leader on the floor.
- Constant competitor analysis to ensure that objection handling is through facts by entire sales team.
- Increased sales revenue by developing and implementing effective sales strategies.
- Exceeded sales targets consistently by utilizing strong prospecting and closing skills.
Senior Business Development Executive
Shares SA
01.2021 - 11.2021
- Offering tailor made solutions for businesses to engage with employees in different ways of making money on the stock market
- Offering educational programs to help business teach employees about being part of a trillion dollar market and how to identify such opportunities
- Integrate them as part of compensation package especially Senior
- Assisting sales and marketing departments to strategize and boost
- Ensuring that KPI are met in terms of new business generated
- Keeping up with latest trends to ensure we are a step ahead
- Conducting analysis to ensure that we are leaders in terms of latest education
- Liaising with other departments when drafting proposals for formulation.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
Sales Advisor
Prosperity Trading Academy
05.2020 - 08.2021
- Selling educational trading tools and programs to indigenous clients
- Ensuring CRM is updated accordingly
- Maintaining profitable relationships with key decision makers in
- Attending various business Exhibitions to ensure growing client opportunities
- Maximum utilization of Hubspot to maximize lead generation platforms
- Ensuring constant communication with CSS to ensure meetings always done and scheduled accordingly
- Training and development of new sales recruit within a specific
- Sales tracking and scaling
- Ensuring payments are in and marketing initiatives are in place through constant strategy evaluation
- Ensuring visibility in public spaces such as malls and information on all social media platforms
- Checking of all consultant calendars and feedback is in regarding presentations.
- Administration duties as per managerial level.
- Increased sales by offering advice on purchases and promoting additional products.
- Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
- Increased sales by establishing rapport with customers and identifying their needs.
Business Development, Sales & Customer Liaison Specialist
Self Employed
05.2017 - 04.2020
- Assisting vendors who lack clients for specific bulk products substance farming looking to expand
- Selling of industrial machinery as a freelance sales specialist in farming equipment and houses
- Assisting local business owners with sales and consumer retention profitability and the importance of sustainable business practice performance and efficiency.
- Assisting with invoice generation and admin duties.
- Acted as the liaison between upper management and staff members, promoting positive working relationships built on trust.
- Supported organizational growth through active participation in networking events, conferences, and professional associations.
Face to Face Fundraiser
Fundraising That Works
DURBAN
02.2017 - 06.2017
- Prospecting for new donors for save the children campaign funded by UNICEF
- Ensuring unicef standards are met in terms of rules and regulations and POPI act
- Assisting with marketing initiatives and business development to ensure donors are aware where and when we will be at particular venues.
- Providing information to donors as to what their monthly contributions are working towards
- Administration duties including proper filing and accurate data management
- Publicaly being a spokesperson for the importance of the campaign and adhering to unicef standards and ensuring daily goal targets are met by each team member.
Service Consultant
Capitec Bank
LADYSMITH
07.2016 - 11.2016
- Increasing volume of credit sales both new and existing client
- Cold calling and using persuasive arguments to close sales
- Presenting on behalf of company to increase client base
- Basic office admin
- Switching clients from using competitor products to ours
- Accurate data capturing
- Analyzed customer feedback data to identify trends and implement targeted improvements, leading to consistently high satisfaction scores.
- Played an instrumental role in driving organizational growth by securing high-value accounts through strategic networking efforts.
- Discussed options with clients and determined appropriate plans.
- Conducted comprehensive needs assessments to identify areas for service improvement and tailored solutions accordingly.
- Consistently met or exceeded monthly sales goals by identifying upselling opportunities during client interactions.
Education
DIPLOMA - Business Management
PEARSON EDUCATION GROUP
LONDON11.2015
Skills
Assertiveness
Analytical thinking
Decision-making
Influencing skills
Recordkeeping
Cross-functional communications
Problem-solving
Reliability
Adaptability
Business development
Customer relationship management
Key performance indicators
Teamwork and collaboration
Adaptability and flexibility
References
- Ashton O'brein, Manager, Capitec Bank, 036632422
- Nomfundo Thabede, Durban Metro Manager, Fundraising That Works, 0712731172
- Lloyd Mei, Team Manager, Prosperity Trading Academy, 0730171182
- Nathi Dube, Managing Director, Shares SA, 0100234931
- Angel Ngcobo, CCM, Outworx, 0783624344
- Sujatha Gypersad, Line Manager, Uni4online, 0108808273
Personal Information
- Gender: Male
- Nationality: South African
- Driving License: C1
- Marital Status: Single
Timeline
Student Advisor
Uni4online
10.2022 - 03.2025
Senior Sales Advisor
Outworx
01.2022 - 08.2022
Senior Business Development Executive
Shares SA
01.2021 - 11.2021
Sales Advisor
Prosperity Trading Academy
05.2020 - 08.2021
Business Development, Sales & Customer Liaison Specialist
Self Employed
05.2017 - 04.2020
Face to Face Fundraiser
Fundraising That Works
02.2017 - 06.2017
Service Consultant
Capitec Bank
07.2016 - 11.2016
DIPLOMA - Business Management
PEARSON EDUCATION GROUP