Lebohang Innocentia Mhlambi
Credit Risk Analyst
Vosloorus
Summary
Knowledgeable financial professional experienced in assessing credit viability for credit purchases. Good organizational and critical thinking skills. Offering 12 years of credit controlling and credit risk experience within the freight and service industries.
Experienced with analyzing financial data to assess creditworthiness and potential risk. Utilizes advanced credit analysis techniques to develop effective risk management strategies. Knowledge of industry regulations and best practices ensures sound decision-making and risk mitigation.
Overview
16
16
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
Credit Risk Analyst
C. Steinweg Logistics
Johannesburg
11.2020 - Current
- Credit Analysis (new and existing clients)
- Report to: Group Credit Manager
- Identified potential risks by analyzing trends in industry-specific data and market fluctuations.
- Reduced credit risk by implementing comprehensive risk assessment strategies.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Enhanced portfolio performance with diligent monitoring and proactive risk mitigation measures.
- Optimized internal controls within the organization''s credit processes by implementing robust systems checks and balances.
- Collaborated with cross-functional teams to ensure alignment of risk management policies and procedures.
- Reviewed and verified income, credit reports and employment histories for each borrower.
- Prepared detailed reports on portfolio performance, highlighting areas of concern and suggesting possible solutions for improvement.
- Led training sessions for junior analysts to enhance their understanding of credit risk principles and analytical techniques.
- Conducted in-depth financial analysis to evaluate corporate borrowers'' creditworthiness.
Credit Controller
C. Steinweg Logistics
Johannesburg
11.2020 - 10.2024
- Full Function Credit Control
- Report to: Group Credit Manager
- Collaborated with other departments to resolve billing errors, ensuring timely payment from clients.
- Reached out to customers to check on payments and convey options.
- Obtained payments and entered details into system.
- Reviewed customer accounts for compliance with repayment obligations.
- Responded to disputes calmly and applied logical, knowledgeable approaches to devise solutions.
- Supported sales teams by providing accurate credit information for new and existing customers.
- Increased collection rates through proactive account management and regular follow-ups with clients.
- Reduced overdue debt by closely monitoring customer accounts and taking prompt action on outstanding payments.
- Enhanced company reputation through professional communication with customers, resolving disputes, and negotiating payment plans.
- Assisted in maintaining a healthy cash flow by promptly identifying and addressing potential credit risks.
- Consistently met or exceeded targets set for reducing outstanding balances while adhering to strict deadlines.
- Supported the financial health of the business through diligent oversight and prompt action on any deviations from established credit control guidelines.
- Maintained accurate records of all communications related to debtor management for audit purposes.
- Optimized credit approval and collection processes, improving operational efficiencies by over 45%.
- Worked with 1 executives to create annual budget and track actual income against projected inflow.
Credit Controller (Key Accounts)
Metrofile
Johannesburg
11.2013 - 09.2019
- Assist in the setting up of the credit control system
- Ensure that debts are paid in a timely manner
- Meet cash & debtor day targets set by the Organization
- Chase overdue invoices by telephone, email & letter within agreed timescales
- Maintain accurate records of all chasing activity
- Regular meetings with Credit Manager & Sales to ensure all relevant debts are managed as necessary
- Identify changes in payment patterns and propose action to avert indebtedness
- Ensure that all transactions are compliant with NCA & CPA
- Provide accurate advice on billing queries
- Respond promptly and completely to both client and internal enquiries
- Propose write off irrecoverable WIP and disbursements
- Prepare files for transfer to the Debt Recovery Dept
- Providing ad-hoc reporting as and when requested
- Post payments to accounts and allocate as required
- Undertake account reconciliations as required
- Ensure monthly processing deadlines are met as required
- Send out monthly client statements/letters as may be agreed from time to time
- Develop the credit management capability within the organization
- Other duties as delegated from time to time by the Finance Manager or Credit Manager
- Strengths: Excellent communication skills at all levels, High standard of numeracy, accuracy with attention to detail, A team player with a flexible approach and a willingness to learn, Outgoing and confident personality and can operate at all levels, Am a self-starter who is pro-active and can set and achieve goals, Good standard of education, Strong organizational & time management skills, Ability to recognize potential risks to the organization and escalate it as and when I find out about the risk
Customer Services (Ocean Imports) for 2 Years/Credit Control
Expeditors International
Johannesburg
07.2009 - 10.2013
- Opening Accounts
- Allocations of Monies Paid
- Collection of Outstanding Monies Due
- Processing of Credit Applications
- Maintaining of Credit Limits and Producing Reports
- Attending and Participating in Weekly Debtors Meetings
- Following up on Requests or Suggestions made in Meetings
- Updating System with Notes as per Debtors Meeting
- Performing Annual Reviews on Every Account
- Running Reports for Management
- Deal with All Customer Queries
- Handling All Credit Checks Requested by Operations
- Strengths: Attention to Detail, Innovativeness, Assertive, Result Driven, Achieving 97% of Collection Monthly
Education
Bachelor's - Accounting
Boston City Campus
Alberton, South Africa 01.2019 - Current
Advance Certificate - Freight Forwarding And Customs Compliance
MetroMinds
Johannesburg, South Africa 01.2011 - 12.2011
Diploma - Accounting And Finance
Rosebank College
Johannesburg, South Africa 01.2004 - 12.2005
Skills
Collateral risk
Credit validations
Loan recommendations
Financial statement review
Data interpretation
Risk assessment
Financial statements expertise
Data compilation
Microsoft Excel proficiency
Credit risk
Continuous improvement mindset
Debtor monitoring
Assertiveness in collections
Collection strategy development
Cross-functional collaboration
Certification
Effective Credit Mangement
Timeline
Credit Risk Analyst
C. Steinweg Logistics
11.2020 - Current
Credit Controller
C. Steinweg Logistics
11.2020 - 10.2024
Bachelor's - Accounting
Boston City Campus
01.2019 - Current
Credit Controller (Key Accounts)
Metrofile
11.2013 - 09.2019
Effective Credit Mangement
01-2012
Advance Certificate - Freight Forwarding And Customs Compliance
MetroMinds
01.2011 - 12.2011
Customer Services (Ocean Imports) for 2 Years/Credit Control
Expeditors International
07.2009 - 10.2013
Diploma - Accounting And Finance
Rosebank College
01.2004 - 12.2005