LEBOGE BRENDA
BENONI
Summary
Dedicated Customer Service professional with over 13 years of experience in ticket sales and financial management. Skilled in processing transactions, managing access control, and maintaining accurate financial records. Proven ability to handle cash reconciliation and bookkeeping tasks efficiently. Achieved exceptional compliance and reporting standards during tenure at PRASA. Committed to enhancing customer experiences and contributing positively to team dynamics, ready to leverage expertise in customer service roles.
Overview
14
14
years of professional experience
Work History
Cashier/Tickets Official
PRASA
Kempton Park
04.2010 - 08.2024
- Facilitated ticket sales and fare collection for passengers, ensuring efficiency and accuracy.
- Oversaw access control points, maintaining compliance with safety and operational standards.
- Conducted daily banking operations and reconciled cash floats to uphold financial integrity.
- Compiled shift journals and maintained balance sheets, demonstrating meticulous attention to detail.
- Administered petty cash and executed basic bookkeeping tasks, ensuring seamless transactions.
- Guaranteed precise financial reporting and record-keeping to support operational transparency.
Education
End User Computing - Microsoft Word, Excel, Outlook, Access
Centre of Excellence
Johannesburg, South AfricaProgram in Office Management - Office Finance, Communication, Business Environment
Unisa
DaveytonGrade 12 - Sepedi, English, Accounting, Business Economics, Mathematics
Mmadi Senior Secondary School
Groblersdal, South AfricaSkills
- Cash Handling
- Ticket Sales
- Fare Collection
- Bookkeeping
- Financial Reporting
- Microsoft Office (Word, Excel, Outlook, Access)
- Access Control
- Shift Journal Management
- Petty Cash Management
- Data Entry
- Customer Service
- Communication
- Problem-Solving
- Attention to Detail
- Compliance Procedures
References
- Mrs. Stellar Mabaso, Station Manager, PRASA, tinyikomabaso@prasa.com, 083 991 9255, Collaborated closely as the Station Manager at PRASA, providing leadership and direction.
- Mrs Claudia Pelser, HR Manager, PRASA, Claudia.pelser@prasa.com, 011 085 7284, Engaged in professional collaboration within the HR department at PRASA.
- Mrs. Wendy Mulder, Forever Business Owner (Level 3), Forever Living Products, wendy@forever.co.za, 083 384 2001, 021 761 6001, Worked alongside as business partners in the Forever Living Products venture.
Languages
- Sepedi
- English
Timeline
Cashier/Tickets Official
PRASA
04.2010 - 08.2024
End User Computing - Microsoft Word, Excel, Outlook, Access
Centre of Excellence
Program in Office Management - Office Finance, Communication, Business Environment
Unisa
Grade 12 - Sepedi, English, Accounting, Business Economics, Mathematics
Mmadi Senior Secondary School