Summary
Overview
Work History
Education
Skills
Timeline
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Lebogang Samuel  Watlhola

Lebogang Samuel Watlhola

Boksburg

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Accomplished Job Title skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Overview

11
11
years of professional experience
9
9
years of post-secondary education
3
3
Languages

Work History

Assistant Store Manager

Dischem
Benoni
02.2016 - Current
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.

Debt Collector

Lewis
Heidelberg
01.2013 - 03.2015
  • Maintained comprehensive knowledge of state and federal debt collection laws, protecting the company from potential legal issues.
  • Contributed to team success by consistently meeting or surpassing established performance metrics with professionalism and expertise.
  • Acted as a liaison between clients and the legal department, ensuring proper communication and timely resolution of escalated accounts.
  • Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.
  • Streamlined collection processes, optimizing efficiency through automation and prioritization of high-risk accounts.
  • Utilized various skip tracing tools effectively locating hard-to-find debtors, increasing opportunities for successful collections.
  • Enhanced client relationships by providing regular updates on account status and diligently adhering to communication guidelines.

Education

Matric - Commence

JE Malepe Secondary School
Tsakane
01.2003 - 12.2007

Diploma - Retail Business Management

Vaal University Of Technical
Vaal
02.2009 - 12.2012

Skills

Operations Oversight

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Timeline

Assistant Store Manager

Dischem
02.2016 - Current

Debt Collector

Lewis
01.2013 - 03.2015

Diploma - Retail Business Management

Vaal University Of Technical
02.2009 - 12.2012

Matric - Commence

JE Malepe Secondary School
01.2003 - 12.2007
Lebogang Samuel Watlhola