LEBOGANG ROSINA MAKOTA
Pretoria
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. A technology-inclined professional possesses strong troubleshooting capabilities and a customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive an optimal user experience.
Overview
7
7
years of professional experience
Work History
Internet Cafe Attendant
Internet Cafe
01.2019 - Current
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Created user accounts and assigned permissions.
- Diagnosed and troubleshot hardware, software and network issues.
- Offered assistance in implementing and developing training programs.
Education
High School Diploma -
Rephafogile Secondary School
Limpopo 04.2001 -
Skills
Customer service expert
Technical documents comprehension
Staff education and training
Data recovery
Flexible and Adaptable
Data Entry
Attention to Detail
Written Communication
Training and Development
Teamwork and Collaboration
Planning and Coordination
Self-Motivated
Timeline
Internet Cafe Attendant
Internet Cafe
01.2019 - Current
High School Diploma -
Rephafogile Secondary School
04.2001 -