Lebogang Amber Lethule
Financial & Procurement Administrator
Johannesburg
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Finance & Procurement Administrator
Multi-Pek Power System
Johannesburg
10.2022 - Current
- Analyzed budgets, forecasts and current trends to support overall financial operations.
- Managed expense tracking and personnel vouchers.
- Prepared and posted receipts and deposits to facilitate standard bookkeeping.
- Identified and corrected miscalculations and financial discrepancies to support quality assurance.
- Developed strategic plans for day-to-day financial operations.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Computed and created purchase orders on Sage to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Determined lowest possible cost, factoring in quality, and reliability and negotiated favorable contracts.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Performed monthly reconciliation of open purchasing orders.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Utilized software to order, track and invoice product shipments.
Creditors & Debtors Clerk
Sivtek Holdings
Johannesburg
02.2019 - 10.2022
- Interacted with customers by phone, email, or in-person to provide information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Maintained accurate records of customer payments.
- Reconciled accounts receivable to general ledger.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Monitored outstanding invoices and performed collections duties.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Processed vendor and supplier payments on weekly basis.
- Disbursed petty cash by recording entries and verifying documentation.
- Responded to customer concerns and questions on daily basis.
- Collaborated with customers to resolve disputes.
- Generated accounts payable reports for management review to aid in financial and business decision making.
Customer Relations Officer
JDL Electrical
Johannesburg
01.2018 - 02.2019
- Developed and implemented standards for staff to provide consistent service to customers.
- Managed customer relations on ongoing basis to maximize customer retention.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Responded to customer requests for products, services, and company information.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Contributed subject matter expertise to monthly Sales and Marketing meetings, recommending process improvements for entire department.
- Produced and implemented customer satisfaction guarantee program which directly resulted in 7% increase in sales.
- Created activities and engagements to enhance customer experience, knowledge and patronage.
- Made customers aware of current and new programs and services.
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
Retail Sales Associate
(Colette) The Foschini Group
Johannesburg
02.2017 - 11.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Utilized upselling techniques to promote additional products and increase sales.
- Managed cash register after end of shift to balance and record accurate transactions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Managed efficient cash register operations.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
B.Com Marketing Management - Marketing Management And Research
Boston Business College
Johannesburg 01.2020 - Current
Skills
Budgeting and finance specialist
Certification
Call Centre Agent
Eyelash Technician
I am a qualified eyelash stylist/Technician, which is a hobby that I do for fun.
Timeline
Finance & Procurement Administrator
Multi-Pek Power System
10.2022 - Current
B.Com Marketing Management - Marketing Management And Research
Boston Business College
01.2020 - Current
Creditors & Debtors Clerk
Sivtek Holdings
02.2019 - 10.2022
Customer Relations Officer
JDL Electrical
01.2018 - 02.2019
Retail Sales Associate
(Colette) The Foschini Group
02.2017 - 11.2018
Call Centre Agent
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