Zoho
Lebogang Tlhaka
Sales Consultant
Marlboro,Gauteng
Summary
Dynamic Sales Consultant with over 5 years of experience driving revenue growth through strategic client relationship cultivation and effective sales techniques. Expertise in leveraging industry insights to consistently surpass sales targets while enhancing customer satisfaction. Proven proficiency in negotiation and in-depth product knowledge enables the delivery of tailored solutions that align with client needs and objectives. Committed to fostering long-term partnerships that contribute to sustained business success.
Overview
10
10
years of professional experience
1
1
Language
Work History
Sales Consultant
A-Z Vending Solutions
Kelvin, Sandton
07.2021 - Current
- Logging calls and keeping record for customers inquiries into Zoho CRM and Serve craft software.
- Negotiated contract terms with clients such as KPMG, MTN, AVIS, DTI, Advanced Call-Centre Technology by securing favorable conditions for both parties while maximizing profitability.
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Conducted competitive market analysis and suggested sales
- Manage all customer's inquiries through phone calls and email and ensure appropriate assistance in compliance with company policies and procedures.
- Setting customer service standards.
- Determining, negotiating, and agreeing on in house quality procedures, standards and specifications.
- Doing quotations and Invoicing and statement.
- Managing clerical or other administrative staff.
- Organizing, arranging, and coordinating meetings
- Knowledge of QuickBooks and Ariba.
- Maintaining a clean and enjoyable working environment
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Delivered persuasive presentations to key stakeholders, securing buy-in for strategic initiatives.
- Streamlined sales processes to reduce cycle times and improve efficiency.
- Monitored competitor activities and innovations to stay ahead and proactively adjusted strategies.
- Serviced existing accounts on regular basis to maximize revenue.
- Networked at events and by phone to expand business profits and revenues.
Reception
A-Z Vending Solutions
Kelvin, Sandton
01.2020 - 06.2021
- Attending to switchboard duties by answering and screening, and transferring telephonic calls to the relevant department.
- Greet Walk-in customers and visitors and lead them to their specific destination.
- Prepare and process documents for trips.
- Organise items for parties and retreats.
- Provided comprehensive training to new reception staff members, fostering a supportive team environment.
- Maintain and update contact list of customers.
- Receive Packages delivered for the company or employees.
- Accurate typing and filing of memorandums, minutes, letters
- Organizing, arranging, and coordinating meetings.
- Maintained a clean, organized reception area, creating a welcoming atmosphere for clients and visitors.
Cashier
Pick N Pay
02.2018 - 11.2019
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Received payments from customers.
- Helped store clerk by attending to customer requests
- Prepared daily sales reports.
- Conducted physical inventory of store supplies on a regular basis.
- Conducted cash count before turn-over of cash register to next-in-line-shift.
- Introduced new products including promos to the customers.
- Assisting in Cash Office.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
KFC
07.2016 - 01.2017
- Received payments from customers.
- Attending to customers queries and provide solutions.
- Preparing Customers orders
Education
Short Course
Imsimbi Training
Johannesburg 04.2001 -
Associate of Science - Accounting Sciences
University of South Africa (UNISA)
Johannesburg 04.2001 -
Associate of Science - Accounting and Financial Computing
Rosebank College
Pretoria 04.2001 -
High School Diploma -
Rantailane Secondary School
Pretoria 04.2001 -
Skills
Sales funnel management
Time management
Customer liaison
Community networking
Flexible and Mature approach to work independently and a team player
Manage obligations to suppliers, customers and third-party vendor
Prepare, send and store invoices
Contact clients and send reminders to ensure timely payments
Identify and address discrepancies
Critical Thinker
Excellent communication skill
Work well under Pressure
Personal Information
- Date of Birth: 1992/01/25
- Gender: Female
- Nationality: South African
- Driving License: Code 10
Timeline
Sales Consultant
A-Z Vending Solutions
07.2021 - Current
Reception
A-Z Vending Solutions
01.2020 - 06.2021
Cashier
Pick N Pay
02.2018 - 11.2019
Cashier
KFC
07.2016 - 01.2017
Short Course
Imsimbi Training
04.2001 -
Associate of Science - Accounting Sciences
University of South Africa (UNISA)
04.2001 -
Associate of Science - Accounting and Financial Computing
Rosebank College
04.2001 -
High School Diploma -
Rantailane Secondary School
04.2001 -
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Team Building / Company RetreatsCareer advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsPaid sick leaveWork from home optionQuote
The way to get started is to quit talking and begin doing.
Walt Disney
Software
Serve Craft
Ariba
QuickBooks
Sage
Interests
Reading