Lebogang Rapudi

Visiting customers to check which Clover products they don't have and place new orders for them, and communicate with delivery department for delivery.

• Completed on-time deliveries by choosing best and most efficient routes.
• Managed customer inquiries and complaints in polite and professional manner.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Inspected and maintained delivery vehicles regularly to keep in safe working order.

• Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
• Managed resources effectively to avoid unnecessary delivery delays.
• Engaged customers to discuss business needs and explore opportunities to increase sales.
• Enhanced team performance by providing regular feedback, coaching, and training opportunities.
• Reduced customer complaints by implementing proactive communication strategies with clients.

• Completed on-time deliveries by choosing best and most efficient routes.
• Managed customer inquiries and complaints in polite and professional manner.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Inspected and maintained delivery vehicles regularly to keep in safe working order.

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
• Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
• Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.