Summary
Overview
Work History
Education
Skills
Academic Profile
Timeline
Generic
Lebogang Palesa Mokgosana

Lebogang Palesa Mokgosana

Pretoria

Summary

Dynamic team player with a strong commitment to customer service and excellent computer skills. Skilled at confidently communicating across all levels, bringing a highly organized approach, proactive initiative, and a genuine desire to contribute to the success of any company. Available immediately, enthusiastic about working within a customer-focused organization, and committed to delivering exceptional service.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work History

Academic Operations Administrator

Independent Institute of Education (Pty) Ltd
11.2024 - Current
  • Coordinate moderation processes.
  • Organize and distribute assessment materials (e.g., assignments, examination papers) to internal and external members.
  • Maintain accurate records of moderation outcomes, feedback, ensuring follow-through on required amendments.
  • Liaise with faculty, program coordinators, and external moderators to manage timelines and communication related to moderation.
  • Update academic management systems and databases (e.g., student information systems, quality assurance portals) with moderation data, tracking progress and compliance.
  • Load and process payments for external moderators in coordination with finance, ensuring all documentation (e.g., contracts, proof of delivery) is in place.
  • Monitor deadlines for assessment submission and moderation, escalating delays or issues as needed to academic leadership.
  • Assist in compiling documentation and reports for internal reviews and external audits/accreditations.
  • Provide administrative support related to moderation and quality assurance practices.
  • Contribute to process improvements that enhance the efficiency and accuracy of the moderation workflow.

Administrative Assistant

LaTrev
01.2023 - Current
  • DRC, SA and Botswana Admin
  • SA small purchases
  • AP/AR assistance
  • Making and receiving calls
  • Operational logistic service/ Logistics assistance
  • Updating correspondence
  • Warehouse management
  • Request for quotations
  • Planning most of MD's meetings in SA
  • Assisting HOD of Admin & finance with some tasks over DRC, SA and Botswana

HR Assistant

Sampax Health
08.2022 - 11.2022
  • Making and receiving calls
  • Updating CEO dairy
  • Processing employee data
  • Updating HR databases
  • Assisting in payroll preparation by providing relevant data
  • Updating Bluubin Accounting & Payroll system
  • Prepare paperwork for HR policies and procedures
  • Process employees' requests and provide relevant information
  • Coordinate HR projects, meetings and training seminars
  • Manage the department's telephone centre and address queries accordingly
  • Prepare reports and presentations for internal communications
  • Provide orientations for new employees by sharing onboarding packages and explaining company policies
  • Providing accountant with relevant compliance documents
  • CIPC Administration
  • Update U-filling and COIDA
  • Maintaining employee records (soft and hard copies)
  • Not limited to the above
  • Reason For Leaving: Temp Position

Office Administrator

Muleya Attorneys
09.2021 - 06.2022
  • Making and receiving calls
  • Handling the switch board
  • Route calls to appropriate departments
  • Responding to clients inquiries
  • Office administration
  • CIPC registration and Administration
  • Updating correspondence
  • Filling
  • Reason For Leaving: Company closed down due to COVID Impact

Office Administrator

LaTrev
08.2018 - 11.2020
  • Making and receiving calls
  • Operational logistic service
  • Updating correspondence
  • Inventory control
  • Procurement of new suppliers
  • Request for quotations
  • Reason For Leaving: Company Relocated to CONGO

Office Administrator/ Tender Administrator

Triakon Engineering
01.2014 - 10.2014
  • Handling the switch board
  • Responding to clients inquiries and emails
  • Ordering stationery
  • Preparing correspondence on the member's behalf
  • Managing the members manual and electronic diary
  • Planning, organising and managing events
  • Conduction research on the internet
  • Writing reports, executive summaries and newsletters
  • Maintain physical and electronic files or other organisational systems
  • Capture and perform data entry
  • Assists in receiving supplies, mail, and other materials that will be delivered to the office
  • Coordinate meetings and booking of board rooms
  • Liaise with contracted vendors and clients
  • Take inventory of equipment and suppliers
  • Managing and reviewing filling and office systems
  • Prepare quotations, invoices and/ or budgetary requests
  • As required undertake procurement activities to identify project opportunities for the company
  • Tender Administration
  • Logging all tender proposals and distributing to relevant parties, working to strict deadline
  • Coordinate meetings and booking of board rooms
  • Reason For Leaving: Company relocating from Pretoria

Office Administrator

Delta Facilities Management (DFM)
02.2013 - 08.2013
  • Making and receiving calls
  • Office administration
  • Operational logistic service
  • Updating correspondence
  • Inventory control
  • Caretakers/cleaners timesheets
  • Stock purchasing
  • Procurement of new suppliers
  • Reason For Leaving: Attempt to venture into business for myself

Education

Senior Certificate (Grade 12) -

Hoerskool Elandspoort High

Advanced Computing: Office Administration Course - undefined

e-Learning Project Planning - undefined

Microsoft Word - Basic - undefined

Microsoft PowerPoint - Basic - undefined

Microsoft Outlook - Basic - undefined

Microsoft Excel - Basic - undefined

No Degree - Higher Certificate in Public Administration

IQ Acardemy
Online
04.2001 -

Skills

Customer support

Academic Profile

Advanced Computing: Office Administration Course, 09/30/23, e-Learning Project Planning, 09/30/22, Customer Satisfaction, 09/30/22, Microsoft Word - Basic, 09/30/22, Microsoft PowerPoint - Basic, 09/30/22, Microsoft Outlook - Basic, 09/30/22, Microsoft Excel - Basic, 09/30/22, Hoerskool Elandspoort High, 12/31/05

Timeline

Academic Operations Administrator

Independent Institute of Education (Pty) Ltd
11.2024 - Current

Administrative Assistant

LaTrev
01.2023 - Current

HR Assistant

Sampax Health
08.2022 - 11.2022

Office Administrator

Muleya Attorneys
09.2021 - 06.2022

Office Administrator

LaTrev
08.2018 - 11.2020

Office Administrator/ Tender Administrator

Triakon Engineering
01.2014 - 10.2014

Office Administrator

Delta Facilities Management (DFM)
02.2013 - 08.2013

No Degree - Higher Certificate in Public Administration

IQ Acardemy
04.2001 -

Advanced Computing: Office Administration Course - undefined

e-Learning Project Planning - undefined

Microsoft Word - Basic - undefined

Microsoft PowerPoint - Basic - undefined

Microsoft Outlook - Basic - undefined

Microsoft Excel - Basic - undefined

Senior Certificate (Grade 12) -

Hoerskool Elandspoort High

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Lebogang Palesa Mokgosana