Lebogang Palesa Mokgosana
Pretoria
Summary
Dynamic team player with a strong commitment to customer service and excellent computer skills. Skilled at confidently communicating across all levels, bringing a highly organized approach, proactive initiative, and a genuine desire to contribute to the success of any company. Available immediately, enthusiastic about working within a customer-focused organization, and committed to delivering exceptional service.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Academic Operations Administrator
Independent Institute of Education (Pty) Ltd
11.2024 - Current
- Coordinate moderation processes.
- Organize and distribute assessment materials (e.g., assignments, examination papers) to internal and external members.
- Maintain accurate records of moderation outcomes, feedback, ensuring follow-through on required amendments.
- Liaise with faculty, program coordinators, and external moderators to manage timelines and communication related to moderation.
- Update academic management systems and databases (e.g., student information systems, quality assurance portals) with moderation data, tracking progress and compliance.
- Load and process payments for external moderators in coordination with finance, ensuring all documentation (e.g., contracts, proof of delivery) is in place.
- Monitor deadlines for assessment submission and moderation, escalating delays or issues as needed to academic leadership.
- Assist in compiling documentation and reports for internal reviews and external audits/accreditations.
- Provide administrative support related to moderation and quality assurance practices.
- Contribute to process improvements that enhance the efficiency and accuracy of the moderation workflow.
Administrative Assistant
LaTrev
01.2023 - Current
- DRC, SA and Botswana Admin
- SA small purchases
- AP/AR assistance
- Making and receiving calls
- Operational logistic service/ Logistics assistance
- Updating correspondence
- Warehouse management
- Request for quotations
- Planning most of MD's meetings in SA
- Assisting HOD of Admin & finance with some tasks over DRC, SA and Botswana
HR Assistant
Sampax Health
08.2022 - 11.2022
- Making and receiving calls
- Updating CEO dairy
- Processing employee data
- Updating HR databases
- Assisting in payroll preparation by providing relevant data
- Updating Bluubin Accounting & Payroll system
- Prepare paperwork for HR policies and procedures
- Process employees' requests and provide relevant information
- Coordinate HR projects, meetings and training seminars
- Manage the department's telephone centre and address queries accordingly
- Prepare reports and presentations for internal communications
- Provide orientations for new employees by sharing onboarding packages and explaining company policies
- Providing accountant with relevant compliance documents
- CIPC Administration
- Update U-filling and COIDA
- Maintaining employee records (soft and hard copies)
- Not limited to the above
- Reason For Leaving: Temp Position
Office Administrator
Muleya Attorneys
09.2021 - 06.2022
- Making and receiving calls
- Handling the switch board
- Route calls to appropriate departments
- Responding to clients inquiries
- Office administration
- CIPC registration and Administration
- Updating correspondence
- Filling
- Reason For Leaving: Company closed down due to COVID Impact
Office Administrator
LaTrev
08.2018 - 11.2020
- Making and receiving calls
- Operational logistic service
- Updating correspondence
- Inventory control
- Procurement of new suppliers
- Request for quotations
- Reason For Leaving: Company Relocated to CONGO
Office Administrator/ Tender Administrator
Triakon Engineering
01.2014 - 10.2014
- Handling the switch board
- Responding to clients inquiries and emails
- Ordering stationery
- Preparing correspondence on the member's behalf
- Managing the members manual and electronic diary
- Planning, organising and managing events
- Conduction research on the internet
- Writing reports, executive summaries and newsletters
- Maintain physical and electronic files or other organisational systems
- Capture and perform data entry
- Assists in receiving supplies, mail, and other materials that will be delivered to the office
- Coordinate meetings and booking of board rooms
- Liaise with contracted vendors and clients
- Take inventory of equipment and suppliers
- Managing and reviewing filling and office systems
- Prepare quotations, invoices and/ or budgetary requests
- As required undertake procurement activities to identify project opportunities for the company
- Tender Administration
- Logging all tender proposals and distributing to relevant parties, working to strict deadline
- Coordinate meetings and booking of board rooms
- Reason For Leaving: Company relocating from Pretoria
Office Administrator
Delta Facilities Management (DFM)
02.2013 - 08.2013
- Making and receiving calls
- Office administration
- Operational logistic service
- Updating correspondence
- Inventory control
- Caretakers/cleaners timesheets
- Stock purchasing
- Procurement of new suppliers
- Reason For Leaving: Attempt to venture into business for myself
Education
Senior Certificate (Grade 12) -
Hoerskool Elandspoort High
Advanced Computing: Office Administration Course - undefined
e-Learning Project Planning - undefined
Microsoft Word - Basic - undefined
Microsoft PowerPoint - Basic - undefined
Microsoft Outlook - Basic - undefined
Microsoft Excel - Basic - undefined
No Degree - Higher Certificate in Public Administration
IQ Acardemy
Online 04.2001 -
Skills
Customer support
Verbal and written communication
Logistics management
Document management
Scheduling coordination
Policy enforcement
Staff support
Proficient in [software]
Trained in [software]
Record preparation
Customer engagement
Meeting coordination
Telephone etiquette
Inventory oversight
Inventory coordination
Compliance management
Project planning
Academic Profile
Advanced Computing: Office Administration Course, 09/30/23, e-Learning Project Planning, 09/30/22, Customer Satisfaction, 09/30/22, Microsoft Word - Basic, 09/30/22, Microsoft PowerPoint - Basic, 09/30/22, Microsoft Outlook - Basic, 09/30/22, Microsoft Excel - Basic, 09/30/22, Hoerskool Elandspoort High, 12/31/05
Timeline
Academic Operations Administrator
Independent Institute of Education (Pty) Ltd
11.2024 - Current
Administrative Assistant
LaTrev
01.2023 - Current
HR Assistant
Sampax Health
08.2022 - 11.2022
Office Administrator
Muleya Attorneys
09.2021 - 06.2022
Office Administrator
LaTrev
08.2018 - 11.2020
Office Administrator/ Tender Administrator
Triakon Engineering
01.2014 - 10.2014
Office Administrator
Delta Facilities Management (DFM)
02.2013 - 08.2013
No Degree - Higher Certificate in Public Administration
IQ Acardemy
04.2001 -
Advanced Computing: Office Administration Course - undefined
e-Learning Project Planning - undefined
Microsoft Word - Basic - undefined
Microsoft PowerPoint - Basic - undefined
Microsoft Outlook - Basic - undefined
Microsoft Excel - Basic - undefined
Senior Certificate (Grade 12) -
Hoerskool Elandspoort High