Lebogang Moroe
Sales Assistant
11089 Zone 4 Thabanchu
Summary
Driven Sales and Customer Service Representative with 2 years experience of strong upselling skills. Harnesses active listening and genuine communication to build relationships and achieve targets. Detail-oriented professional with top skills in customer relations, problem-solving and recordkeeping. Talented in addressing different service and product problems with thorough and positive style. Ready to help with focus on finding creative solutions to conflicts and complaints.
Overview
2
2
years of professional experience
4
4
Languages
Work History
Sales and Customer Service Representative
Truworths
Bloemfontein
05.2022 - Current
- Evaluated customer preferences and needs to establish productive and long-lasting relationships
- Registered customer information on database to retain accurate records and enable tracking history
- Demonstrated courtesy, respect and patience in dealing with customers to comply with company policies and procedures
Education
Bachelor Of Agriculture - Mixed Farming
University of the Free State
Freestate 01.2023 -
Skills
Stockroom proceduresPoint of Sale (POS) systemsKey holderCall centre experienceStock managementData entryCustomer relationsStrong work ethicTeam playerMultilingual
Effective Communication
Customer service
Team player
Accomplishments
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
References
- Available upon Request
Timeline
Bachelor Of Agriculture - Mixed Farming
University of the Free State
01.2023 -
Sales and Customer Service Representative
Truworths
05.2022 - Current