Lebogang Maluleka
Construction Financial Accountant
Pretoria
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
14
14
years of professional experience
4
4
Languages
Work History
Account Manager
Slab Homes property developer
Pretoria
02.2021 - Current
- Achieved higher client satisfaction ratings through consistent communication and problem resolution.
- Managed diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Consistently exceeded quotas by leveraging extensive network of contacts within target industries.
- Conducted product presentations and demonstrations, resulting in increased product adoption among clients.
- Implemented effective sales strategies to expand market share within assigned territory.
- Collaborated with cross-functional teams to ensure seamless delivery of products and services.
- Developed and maintained long-term relationships with key clients for sustained growth.
- Utilized strong analytical skills to track sales performance, making adjustments as needed to meet targets.
- Developed reputation as trusted advisor among clients by demonstrating exceptional knowledge of products services.
- Coordinated with internal stakeholders to develop customized solutions that addressed unique customer needs.
- Assisted in development of training materials for new hires, ensuring smooth onboarding process.
- Managed over 50 calls per day to resolve orders and manage Batching Manufacturers.
- Conducted regular account reviews to identify areas for improvement and ensure continued success
- Monitored industry trends to provide informed recommendations on new products or services that could benefit clients'' businesses
- Negotiated contract terms with clients, securing favorable agreements for both parties
- Coordinated cross-departmental efforts to execute successful marketing campaigns for key accounts.
- Streamlined internal processes for better efficiency in account management tasks.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Finance Assistant
African ready mix
Pretoria
03.2018 - 03.2019
- Facilitated internal audits with comprehensive preparation of required financial documents.
- Proactively identified potential risks within organization's finances, alerting management to concerns as needed.
- Ensured compliance with regulatory requirements through meticulous record-keeping and reporting practices.
Assistant Finance Administrator
Romans Pizza Head Office
Pretoria
01.2010 - 04.2014
- Cultivated interpersonal skills by building positive relationships with others.
- Gained extensive knowledge in data entry, analysis and reporting.
- Worked well in team setting, providing support and guidance.
- Developed and maintained courteous and effective working relationships.
- Excellent communication skills, both verbal and written.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Delivered services to customer locations within specific timeframes.
- Resolved problems, improved operations and provided exceptional service.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proven ability to develop and implement creative solutions to complex problems.
- Acted as team leader in group projects, delegating tasks and providing feedback.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Prepared bi-weekly payroll for 100+ employees and maintained all associated files.
Education
No Degree - Accounting Technology And Bookkeeping
Damelin
Pretoria 04.2001 -
Accomplishments
- MS Excel - Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
Skills
Lead Development
undefinedTimeline
Account Manager
Slab Homes property developer
02.2021 - Current
Finance Assistant
African ready mix
03.2018 - 03.2019
Assistant Finance Administrator
Romans Pizza Head Office
01.2010 - 04.2014
No Degree - Accounting Technology And Bookkeeping
Damelin
04.2001 -
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