LEBOGANG JOEL MAKOKOANA
Parklands
Summary
Experienced and versatile Project Coordinator with a proven track record of successfully executing diverse project tasks to meet deadlines. Exceptional communication skills enable effective collaboration with colleagues, while meticulous monitoring ensures the achievement of key milestones. Dedicated problem solver and talented team player with superior planning and decision-making abilities. 7 Years of valuable expertise as a knowledgeable leader committed to solving problems and driving company objectives. Attention to detail and experience in coordinating projects, programs, and improvements make me an asset to any organization.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Men’s Health Project Coordinator
ANOVA HEALTH INSTITUTE
Cape Town
02.2024 - 12.2024
- Facilitating Trainings and Establishing Training Needs for Stakeholders
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
- Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
- Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
- Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Identified potential risks and developed mitigation strategies to minimize disruptions to project timelines.
- Kept corporate and client information confidential, adhering to data safety measures.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project's execution phase, helping maintain smooth workflow across departments involved in its completion process.
- Responded to requests for information on materials to inquiring parties.
- Cultivated strong relationships with key project stakeholders through regular, transparent communication, securing their ongoing support and trust.
HIV Testing Services Manager
ANOVA HEALTH INSTITUTE
Cape Town
03.2021 - 01.2024
- Facilitating Trainings and Establishing Training Needs for Stakeholders
- Developed strong relationships with key clients, ensuring long-term partnerships and repeat business opportunities.
- Reduced employee turnover by creating a positive work environment with clear communication channels, regular feedback sessions, and opportunities for professional development.
- Championed data-driven decision-making by leveraging advanced analytics tools to generate actionable insights from available performance metrics.
- Implemented best practices in workflow management to ensure timely completion of tasks without compromising quality or client satisfaction levels.
- Assisted in talent acquisition efforts for the service department, identifying top candidates with relevant skills and experience needed to support organizational growth initiatives.
- Oversaw budgeting and financial planning for service department, achieving cost savings through streamlined operations and optimized resource utilization.
- Introduced process improvements that led to faster resolution times for client issues without sacrificing quality or attention to detail.
- Implemented training programs to enhance staff skills, leading to improved service quality and higher customer retention rates.
- Acted as a liaison between clients and internal teams during project execution phases guaranteeing clear communication lines were open throughout entire project lifecycles.
- Analyzed performance metrics to identify areas for improvement, leading to more effective resource allocation and better overall results.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Hired, trained and supervised team of service staff members to meet business goals.
Community HIV Testing Services Coordinator
ANOVA HEALTH INSTITUTE
Cape Town
10.2020 - 02.2021
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Increased client satisfaction by facilitating clear and consistent communication between project teams and stakeholders.
- Improved resource allocation by developing detailed inventory management system, ensuring projects had necessary materials without overstocking.
- Facilitated cross-departmental workshops to identify process improvements, leading to more efficient workflow and reduced bottlenecks.
- Supported successful project completion by meticulously reviewing and updating project plans to reflect changing needs and objectives.
Outreach Team Leader
ANOVA HEALTH INSTITUTE
Ermelo
09.2019 - 09.2020
- Trained and mentored new team members, resulting in a more efficient and knowledgeable outreach team.
- Developed strategic partnerships with local organizations to expand outreach efforts and increase community impact.
- Conducted research on best practices in community outreach methods, incorporating innovative approaches into program development.
- Built strong relationships with community stakeholders to foster trust and cooperation in addressing local needs.
- Implemented targeted marketing strategies to raise awareness of outreach programs among potential participants and supporters.
- Organized regular progress meetings with team members, ensuring accountability for individual responsibilities while promoting teamwork towards shared goals.
- Enhanced community engagement by organizing and leading outreach events and initiatives.
- Promoted a culture of inclusivity within the outreach team by implementing diversity training sessions and encouraging open dialogue among members.
- Maintained a safe and supportive working environment by addressing team conflicts promptly and encouraging open communication among members.
- Empowered team members by delegating responsibilities based on individual strengths, fostering professional growth within the group.
- Created detailed reports on outreach activities for senior management review, showcasing measurable results achieved through team efforts.
- Established a comprehensive database of contacts, resources, and partners to facilitate effective program planning and execution.
- Streamlined administrative processes related to event planning logistics, saving time for staff focused on direct service delivery in the field.
- Evaluated program effectiveness through data collection and analysis, making necessary adjustments for continuous improvement.
- Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
- Improved communication between the outreach team and other departments within the organization to streamline operations and enhance collaboration.
Project Manager
PHENYO CONSTRUCTION
Polokwane
11.2017 - 06.2018
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Office Administrator
MULTI-MATELL
Polokwane
02.2017 - 09.2017
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Reconciled account files and produced monthly reports.
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
Data Capture
NHBRC (National Home Builders Registration Council)
Polokwane
02.2016 - 12.2016
- Excelled in working independently as well as collaborating with teams, utilizing strong multitasking skills to manage competing priorities.
- Maintained strict confidentiality while handling sensitive client information and records.
- Corrected data entry errors to prevent duplication or data degradation.
- Obtained scanned records and uploaded into database.
- Entered client information into databases quickly and with minimal errors.
- Verified accuracy and validity of data entered in databases
- Scanned documents and saved in database to keep records of essential organizational information.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Ensured timely completion of assigned tasks, maintaining a high level of professionalism under pressure and tight deadlines.
- Enhanced data accuracy by meticulously entering and verifying information in various databases.
- Provided exceptional customer service when responding to inquiries related to captured data or other relevant issues.
- Maintained files, records, and chronologies of entry activities.
- Reduced manual input errors with thorough proofreading and attention to detail in all data entries.
District Coordinator
FPD (Foundation for Professional Development)
Polokwane
02.2013 - 08.2015
- Immediate report to the Program Manager
- Monitoring and Evaluation of IACT (Integrated Access to Care and Treatment) program in the Capricorn District
- Leading of HTS campaigns in the organization
- Capturing of Data on Tier.Net
- Supporting the IACT Facilitators within the Health Facilities
- Partaking in the Department of Health Stakeholders Committee Meetings
- Writing Monthly, Quarterly and Annual Reports
- Facilitating workshops and training
- Training of Department of Health personnel on IACT, Adolescent and LGBTI Programs
- Attending HST Campaigns
- Development of the Monitoring, Evaluation and Reporting Tools for the IACT, Adolescent and LGBTI Programs
- Initiated policy changes that streamlined processes within the district while maintaining compliance with state regulations.
- Assisted in the recruitment, hiring, and retention of staff members throughout the district.
Education
Bachelor of Public Management -
Regenesys Business School
Johannesburg, South Africa 01.2023 - Current
Skills
- Project Organization
- Project Execution
- Strategic Problem-Solving
- Strong Organizational Time Skills
- Collaborative Team Management
- Strategic Resource Planning
- Proficient Task Prioritization
- Data Acquisition
- Strategic Decision Making
- Budget Management
- Stakeholder Collaboration Skills
Relationship Status
Partnered
Personal Information
- ID Number: 9007085998082
- Age: 34
- License: C1
- Date of Birth: 07/08/89
- Gender: Male
- Nationality: South African
Timeline
Men’s Health Project Coordinator
ANOVA HEALTH INSTITUTE
02.2024 - 12.2024
Bachelor of Public Management -
Regenesys Business School
01.2023 - Current
HIV Testing Services Manager
ANOVA HEALTH INSTITUTE
03.2021 - 01.2024
Community HIV Testing Services Coordinator
ANOVA HEALTH INSTITUTE
10.2020 - 02.2021
Outreach Team Leader
ANOVA HEALTH INSTITUTE
09.2019 - 09.2020
Project Manager
PHENYO CONSTRUCTION
11.2017 - 06.2018
Office Administrator
MULTI-MATELL
02.2017 - 09.2017
Data Capture
NHBRC (National Home Builders Registration Council)
02.2016 - 12.2016
District Coordinator
FPD (Foundation for Professional Development)
02.2013 - 08.2015
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