Lebo Modikwe
Entrepreneur
Johannesburg
Summary
Seasoned Entrepreneur with a solid background in business management, operational planning and revenue generation. Hardworking, dedicated and resourceful leader with 2+ years in Cannabis Industry. Ready to leverage experience and drive to pursue new professional challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Personable and outgoing Brand Ambassador with 5 years of experience in marketing and sales settings. Expert at representing products and delivering presentations to small or large groups. Excellent customer service skills and always up for tackling new challenges.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
4
4
Languages
Work History
Event Staff Member
U'R
Johannesburg
12.2021 - Current
- Processed payments, checked tickets and directed guests to locations.
- Talked to coworkers using electronic devices such as computers and radios.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Explained rules and regulations of facilities and entertainment attractions to customers.
Co-Founder
Seven Ten
Johannesburg
10.2020 - Current
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Identified business development challenges and customer concerns for proactive resolution.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Managed divisional marketing, advertising and new product development.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
Baker
Seven Ten
Johannesburg
10.2020 - Current
- Complied with health and safety codes to protect staff and customers.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Established merchandising, sales and profit objectives to drive business success.
- Baked gluten-free, vegan and alternative diet treats based on customers' needs.
- Managed inventory, labor, expenses and other operational processes.
Social Media Content Creator
Seven Ten
Johannesburg
10.2020 - Current
- Managed content across multiple platforms for widest audience reach.
- Organized, prioritized and managed multiple projects according to dedicated release schedule.
- Produced original, creative content for promotional advertisements and marketing materials.
- Customized brand message to reach and capture target audience interest and drive engagement.
- Chose cover photography or artwork, selected fonts and arranged designs to attract target readership.
Cannabis Concierge
Seven Ten
Johannesburg
10.2020 - Current
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Promotional Sales Representative
Tribe
Johannesburg
12.2016 - 02.2020
- Developed and delivered engaging sales presentations to convey product benefits.
- Increased sales by offering advice on purchases and promoting additional products.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
Retail Sales Representative
Nike
Johannesburg
06.2017 - 02.2018
- Increased sales by offering advice on purchases and promoting additional products.
- Helped customers complete purchases, locate items and join reward programs.
- Increased sales and customer satisfaction through personalized servicing.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
Education
High School Diploma -
Hoerskool Die Adelaar
Johannesburg, South Africa 01.2011 - 12.2016
Bachelor of Science - Mathematics And Computer Science
Rhodes University
Makhanda, Eastern Cape 02.2018 - 12.2018
Skills
Multitasking Abilities
Accomplishments
- Collaborated with team of 20+ in the development of U'R.
- Resolved product issue through consumer testing for Seven Ten.
- Achieved business growth through effectively managing Seven Ten.
Timeline
Event Staff Member
U'R
12.2021 - Current
Co-Founder
Seven Ten
10.2020 - Current
Baker
Seven Ten
10.2020 - Current
Social Media Content Creator
Seven Ten
10.2020 - Current
Cannabis Concierge
Seven Ten
10.2020 - Current
Bachelor of Science - Mathematics And Computer Science
Rhodes University
02.2018 - 12.2018
Retail Sales Representative
Nike
06.2017 - 02.2018
Promotional Sales Representative
Tribe
12.2016 - 02.2020
High School Diploma -
Hoerskool Die Adelaar
01.2011 - 12.2016
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