Lebo Mehalane

• Developed sustainable business strategies to enhance environmental impact and profitability.
• Established partnerships with local organizations to promote community engagement and sustainability initiatives.
• Led team in implementing eco-friendly practices across all operational areas, reducing waste and improving efficiency.
• Conducted market analysis to identify new opportunities for growth within the African sustainability sector.
• Devised and presented business plans and forecasts to board of directors.
• Represented organization at industry conferences and events.
• Oversaw financial planning and budgeting processes, ensuring alignment with strategic goals and objectives.
• Mentored emerging leaders within the organization, fostering professional development and enhancing team performance.
• Spearheaded marketing campaigns focused on increasing brand awareness and customer loyalty in eco-conscious markets.
• Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
• Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
• Led the strategic planning process to define business goals and ensure alignment across all departments.
• Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
• Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
• Championed continuous improvement efforts within the organization, streamlining operations for increased efficiency.
• Guided team members through periods of change by providing clear communication on expectations and objectives moving forward.
• Conducted target market research to scope out industry competition and identify advantageous trends.
• Ensured compliance with industry regulations while maintaining ethical business practices at all times.
• Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
• Negotiated favorable contracts with suppliers, reducing costs while maintaining product quality.
• Developed strong partnerships with key industry players, contributing to an increased market presence.
• Achieved long-term sustainability for the organization through responsible decision-making processes grounded in ethics.
• Implemented efficient operational processes to optimize productivity and resource allocation.
• Secured significant venture capital funding to fuel expansion, presenting compelling business cases to investors.
• Cultivated loyal customer base through personalized marketing campaigns and loyalty programs.
• Navigated company through regulatory landscapes, ensuring compliance with all industry standards and laws.
• Increased brand visibility and market penetration by developing and executing comprehensive marketing strategies.
• Negotiated partnerships with suppliers to reduce costs, enhancing profitability with strategic sourcing.
• Established and maintained strong relationships with customers, vendors and strategic partners.
• Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
• Formulated and executed strategic initiatives to improve product offerings.
• Monitored key business risks and established risk management procedures.
• Communicated business performance, forecasts and strategies to investors and shareholders.

Contributed to the development of the company strategy

Developed a comprehensive Human capital strategy aligned to company goals nd objectives

Developed and deployed a customized performance and learning system
Directed talent and succession planning frameworks, cultivating robust leadership pipelines.
Implemented Payroll and Employee Self-Service systems, enhancing
operational efficiency and cost control.
Orchestrated restructuring and change management initiatives, ensuring full compliance and high employee engagement.

Contributed to the management team overseeing a successful run-off
program.
Initiated and managed learnership and internship programs, establishing a talent pipeline for
technical roles including policy administration, sales, and underwriting.
Established and led a comprehensive HR and L&D function from inception. Developed and deployed a
customized performance and learning system (LION).
Directed talent and succession planning frameworks, cultivating robust leadership pipelines.
Implemented Payroll and Employee Self-Service systems, enhancing
operational efficiency and cost control.
Orchestrated restructuring and change management initiatives, ensuring full
compliance and high employee engagement.

• Developed and implemented policies to ensure compliance with regulatory standards and risk management protocols.
• Reviewed employee concerns and new opportunities to drive business strategies.
• Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
• Assisted in employee appraisals, promotions and terminations based on performance reviews.
• Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.
• Boosted team morale and productivity through implementation of comprehensive employee development program.
• Reduced employee turnover by establishing robust hiring process and fostering positive work culture.
• Cultivated high-performance organizational culture, aligning employee goals with corporate objectives and rewarding excellence.
• Successfully partnered with executive counterparts on the implementation of the organisationwide plans
• Successfully led change management processes including large scale retrenchments
• Implemented and maintained a strict Employee relations culture that promoted zero tolerance to non-adherence to established protocols by both management and staff

• Developed and implemented training programs aligned with organizational goals.
• Assessed training needs through employee performance evaluations and feedback.
• Led workshops and seminars to enhance employee skills and knowledge retention.
• Collaborated with department heads to tailor training solutions for specific teams.
• Monitored training effectiveness through evaluations and adjusted content as necessary.
• Managed onboarding processes, ensuring new hires received comprehensive orientation training.
• Facilitated continuous professional development initiatives for staff advancement.
• Mentored junior trainers, fostering a culture of learning and growth within the team.
• Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
• Developed and implemented comprehensive training program to increase employee productivity and morale.
• Monitored and evaluated training performance to determine quality and cohesiveness.
• Trained new hires to perform cross-training exercises with experienced workers.
• Initiated and managed learnership and internship programs, establishing a talent pipeline for technical roles including policy administration, sales, and underwriting.
• Established and led a comprehensive L&D function from inception
• Collaborated with other departments to align training programs with organizational goals and objectives.
• Communicated all learning and performance objectives, schedules, and training assessments to upper management.
• Spearheaded design and implementation of multiple training courses to establish successful onboarding of new employees.
• Evaluated the effectiveness of training programs using various assessment tools, providing valuable feedback for continuous improvement initiatives.
• Increased overall productivity by conducting regular skills gap analyses and addressing identified needs with targeted training interventions.
• Stayed abreast of industry trends and emerging best practices in talent development, ensuring the organization maintained a competitive edge in workforce capabilities.
• Partnered with external experts to bring in fresh perspectives and specialized knowledge for advanced training workshops.
• Identified skill gaps in workforce and addressed them through targeted training programs, resulting in more competent and versatile team.
• Collaborated with department heads to align training programs with organizational goals, ensuring relevancy and impact.
• Enhanced team productivity by implementing innovative training strategies that catered to diverse learning styles.
• Customized leadership development programs for emerging leaders, preparing them for future managerial roles.
• Increased effectiveness of sales training, resulting in noticeable improvement in sales team performance and customer satisfaction.
• Enhanced employee satisfaction and motivation through implementation of recognition program for training completion and skill advancement.
• Leveraged technology to create interactive and engaging e-learning content, making training accessible to employees across multiple locations.
• Improved compliance with industry regulations through development and delivery of specialized compliance training programs.
• Promoted learning culture by encouraging employee participation in external professional development opportunities and sharing insights with team.
• Conducted thorough needs assessments to pinpoint specific training requirements, leading to more targeted and effective training solutions.
• Reviewed and edited all training materials for accuracy and company policy compliance.
• Selected and assigned instructors to conduct specific training programs.

• Established a culture of continuous learning, promoting professional development opportunities for all employees across the organization.
• Organized and edited training manuals, multimedia visual aids, and other educational materials.
• Reduced onboarding time for new hires through the development of effective orientation modules.
• Conducted orientation sessions and organized on-the-job training for new hires.
• provided Regulatory training nationally

· Managing the learning & development budget

· Facilitating regulatory & technical training

· Conducting the accreditation of financial planners

· Design, co-ordination and delivery of the onboarding and induction programmes

· Conducting needs analysis across business

· Establishing and maintaining relationships with line managers

· Developing a training strategy aligned to overall business strategy

· Fostering a high-performance culture via various L&D initiatives and assessments

· Responsible for ensuring that the required skills levels of individuals in all of Nedbank Wealth- in respect of industry, legislative, as well as organisational requirements are up to standard

Achieved successful training delivery regionally for designated customers. Implemented national training strategies for all Old Mutual broker consultants and new hires. Enabled independent brokers in Johannesburg and Swaziland to enhance their product knowledge through training. Delivered comprehensive training on all risk and investment products offered by Old Mutual SA, including launch sessions. Provided legal and technical training (RFP) to ensure compliance and understanding. Trained on soft skills, focusing on key sales competencies and social styles to enhance team effectiveness. Created innovative training materials from the ground up and improved existing resources to align with OBE and adult learning principles. Produced high-quality training content that adhered to departmental standards.

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• Developed performance improvement strategies for broker distribution channels.
• Analyzed market trends to enhance client engagement and service delivery.
• Collaborated with cross-functional teams to optimize operational processes.
• Delivered training sessions to elevate team capabilities and knowledge sharing.
• Established strong relationships with key stakeholders, securing buy-in for proposed solutions aimed at boosting overall efficiency.

• Developed and delivered training programs to enhance employee performance and compliance with company standards.
• Conducted on the job, classroom and online training sessions
• Designed training material for new products and enhanced existing material for product enhancements in line with adult learning principles
• Conducted quality assurance of the material in line with legislation and internal departmental standards
• conducting learner evaluations through formative and summative methods as well as remedial coaching
• Managed projects including business case presentation, securing project budget and managing project resources until completion
• Conducted learning evaluations
• Collaborated with cross-functional teams to assess training needs and tailor curriculum accordingly.
• Designed interactive e-learning modules utilizing industry-standard software tools for effective learning experiences.
• Evaluated training effectiveness through feedback mechanisms, ensuring continuous improvement of instructional materials.
• Gained in-depth understanding of company products, systems and policies to give customers expert support.
• Managed customer escalations to senior staff or management when necessary, ensuring the appropriate level of attention was provided for a resolution.
• Engaged customers in conversation to uncover needs with probing questions and overcome objections using persuasive techniques.