LEBEKO MAJONG
Midrand,GP
Summary
"What really gets me going in my career?
It's a combination of things, really. First off, I'm driven by results. I get a real kick out of seeing the impact I can make on the bottom line, you know? Increasing revenue, exceeding sales targets – that's what I'm about.
But it's not just about the numbers. I love digging into the financial side of things. Analysing data, identifying risks, coming up with innovative solutions to challenges…that's where I thrive.
And none of that works if you don't have strong relationships. Building trust with clients, understanding their needs, and exceeding their expectations – that's critical. I take pride in providing excellent customer service.
Finally, I enjoy leadership. I enjoy being a part of a team, driving growth, and empowering others. Being able to use my skills and experience to not only achieve goals but to lead my peers to success gets me excited about my career!"
Overview
10
10
years of professional experience
Work History
Customer Sales Representative (New Area Develop)
Super Group
Bloemfontein
08.2024 - Current
- Increased revenue through identifying and securing new business opportunities, achieving over 120% of sales targets for key product lines.
- Developed and executed data-driven sales strategies to expand market share and boost brand positioning.
- Conducted market research to identify emerging trends and opportunities, enabling the company to stay ahead of competitors.
- Optimised the sales process, reducing the average time to close deals.
- Collaborated with the Sales team to develop targeted campaigns that drove lead generation and customer engagement.
- Leveraged cold calling, in-person visits and referrals to build leads.
- Delivered presentations to senior management and stakeholders to report on progress and results.
- Implemented CRM strategies to improve customer engagement and retention.
- Resolved customer complaints regarding sales and service.
- Conducted market research and analysis to identify new business opportunities.
Career Break for Personal Development & Projects
Self Employed
08.2023 - 07.2024
Networking & Mentorship: Connected with old friends who are professionals to stay updated on trends in sales, marketing, and business development. Attended
Relationship Manager Assistant (Account Manager - Medium & Large Corporations)
Standard Bank of South Africa Limited
11.2017 - 07.2023
- Originated credit applications worth R50 million by analyzing financial data, including balance sheets, financial statements, and management accounts.
- Collaborated with credit managers to assess credit risk, manage collateral, and minimize potential losses.
- Supported the Regional Manager in portfolio management, sales, and credit administration for a portfolio of medium and large corporations.
- Ensured compliance with regulatory requirements, and acted as the primary contact point for clients, delivering exceptional service.
- Led a team of support bankers, improving service quality, and operational efficiency.
- Conducted client needs assessments to identify cross-selling and upselling opportunities, increasing revenue by 110%.
- Negotiated contracts with clients for various services.
- Addressed customer questions and concerns regarding products and services.
- Established and maintained CRM databases, ensuring data accuracy and compliance.
Account Manager - Small Enterprises
Standard Bank of South Africa Limited
04.2015 - 10.2017
- Acted as the primary client contact for sales and service fulfilment, ensuring a seamless customer experience
- Processed scored and unscored credit applications by analyzing business and financial data, improving credit application quality by 25%
- Collaborated with the Credit Manager to assess credit risk and ensure appropriate collateral management
- Identified bottlenecks in the credit application process and recommended efficiency improvements
- Conducted regular client reviews to identify opportunities for additional products and services, increasing client satisfaction and retention
Officer Support (Small Enterprise Support)
Standard Bank of South Africa Limited
10.2014 - 03.2015
- Provided support to the small enterprise team, managing portfolios, and resolving credit-related issues.
- Acted as a liaison between business managers, business bankers, customers, branches, and credit functions.
- Prepared and motivated non-scored credit applications by analyzing business and financial data.
- Conducted market research to identify potential clients and opportunities for business growth.
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Post Graduate Diploma - Financial Management, Advanced Human Resources Management, Organizational Strategy, Advanced Project Management, Advanced Operations Management, Fundamentals of Research
Regenesys Business School
Sandton09-2021
Core Banking And Financial Services - Sector Dynamics and Strategy, Governance, Risk and Compliance, Personal and Business Finance, Financial Product Sales & Service
Cornerstone Performance Solutions
Johannesburg06-2014
Bachelor of Commerce - Financial Management, Accounting, Strategic Management, Economics, Business Management
University of The Free State
Bloemfontein07-2010
Skills
- New account development
- Warm and cold calling
- Proposal writing
- Territory management
- Campaign development
- Market research
- Lead generation
- Customer engagement
- Credit risk assessment
- Financial statement analysis
- Portfolio management
- CRM tools
- Customer retention strategies
- Relationship building
- Team collaboration
- Coaching
- Mentoring
- Regulatory compliance
- Risk assessment
- Mitigation
Languages
English
First Language
Afrikaans
Advanced (C1)
C1
Quote
"Success in business development is not just about closing deals; it’s about building relationships, understanding needs, and delivering value. The art of selling is the art of serving."
Principles taught by sales experts like Zig Ziglar, Brian Tracy, and Dale Carnegie
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Sales Representative (New Area Develop)
Super Group
08.2024 - Current
Career Break for Personal Development & Projects
Self Employed
08.2023 - 07.2024
Relationship Manager Assistant (Account Manager - Medium & Large Corporations)
Standard Bank of South Africa Limited
11.2017 - 07.2023
Account Manager - Small Enterprises
Standard Bank of South Africa Limited
04.2015 - 10.2017
Officer Support (Small Enterprise Support)
Standard Bank of South Africa Limited
10.2014 - 03.2015
Post Graduate Diploma - Financial Management, Advanced Human Resources Management, Organizational Strategy, Advanced Project Management, Advanced Operations Management, Fundamentals of Research
Regenesys Business School
Core Banking And Financial Services - Sector Dynamics and Strategy, Governance, Risk and Compliance, Personal and Business Finance, Financial Product Sales & Service
Cornerstone Performance Solutions
Bachelor of Commerce - Financial Management, Accounting, Strategic Management, Economics, Business Management
University of The Free State
Disclaimer
I solemnly declare that all the information provided above is correct and true in every respect. By submitting this resume, I consent to the processing of my personal information in accordance with the Protection of Personal Information Act (POPIA), 2013.
Languages
- English, Proficient (C2)
- Zulu, Advanced (C1)
- Setswana, Proficient (C2)
- Afrikaans, Intermediate (B1)
- Sesotho, Proficient (C2)
Work Preference
Work Type
Full TimePart TimeContract WorkGig WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsWork from home optionKey Duties
- Sales Strategy Development: Created and implemented sales strategies to achieve revenue targets and expand market share.
- Client Relationship Management: Built and maintained long-term relationships with key clients, ensuring high levels of satisfaction and retention.
- Market Research: Conducted market research to identify trends, opportunities, and competitive threats.
- Financial Analysis: Analyzed financial data to assess credit risk, manage portfolios, and make informed business decisions.
- Team Leadership: Led and mentored teams to achieve sales targets and improve operational efficiency.
- Compliance: Ensured adherence to regulatory requirements and company policies.
- Marketing Campaigns: Collaborated with marketing teams to develop and execute targeted campaigns that drove lead generation and customer engagement.
Software
Customer Relationship Management (CRM) Software : Salesforce and Oracle
Project Management Tools: Jira
Collaboration Tools:Microsoft Teams
Spreadsheets: Excel, Google Sheets
Presentation Software: PowerPoint, Google Slides
Data Visualization Tools: Power BI
References
- Mr. Jacques Van Niekerk, Line Manager (Standard Bank), +27 83 307 5764
- Mr HB Rheeder, Line Manager (Standard Bank), +27 83 704 0806
- Mr D Van Zyl, Line Manager (Super GROUP), +27 82 859 4619
Disclaimer
I solemnly declare that all the information provided above is correct and true in every respect. By submitting this resume, I consent to the processing of my personal information in accordance with the Protection of Personal Information Act (POPIA), 2013.
Languages
- English, Proficient (C2)
- Zulu, Advanced (C1)
- Setswana, Proficient (C2)
- Afrikaans, Intermediate (B1)
- Sesotho, Proficient (C2)
Key Duties
- Sales Strategy Development: Created and implemented sales strategies to achieve revenue targets and expand market share.
- Client Relationship Management: Built and maintained long-term relationships with key clients, ensuring high levels of satisfaction and retention.
- Market Research: Conducted market research to identify trends, opportunities, and competitive threats.
- Financial Analysis: Analyzed financial data to assess credit risk, manage portfolios, and make informed business decisions.
- Team Leadership: Led and mentored teams to achieve sales targets and improve operational efficiency.
- Compliance: Ensured adherence to regulatory requirements and company policies.
- Marketing Campaigns: Collaborated with marketing teams to develop and execute targeted campaigns that drove lead generation and customer engagement.
References
References available upon request.
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