Leballo Leballo
Technical Support
Pretoria
Summary
Dedicated Technical support delivering consistent, reliable technical support for superior equipment performance. Conducts detailed diagnostics and troubleshooting to identify wiring and software issues for immediate correction. Aspiring cloud engineer with a love of technology and a good background in programming. Finished basic classes in Python, Java, C#, HTML, JavaScript and CSS. I am currently studying cloud computing platforms such as AWS and Azure, Practical knowledge of docker containerization, GIT version control, and basic cloud services. Eager to learn more about infrastructure as code, CI/CD pipelines, and microservices. Devoted to lifelong learning and eager to contribute to the cutting-edge software and cloud engineering projects.
Overview
1
1
year of professional experience
3
3
Certifications
Work History
Technical Support
Department Of Home Affairs
11.2024 - Current
- Increased end-user satisfaction by providing responsive technical support and resolving issues quickly.
- Provided technical support for production equipment, reducing downtime and improving overall efficiency.
- Provided technical support to clients, resolving complex issues in a timely manner.
- Provided technical support to customers, resolving complex issues in a timely manner.
- Provided technical support to colleagues, resolving IT-related issues promptly to minimize downtime.
Education
Bachelor of Science - Information Technology
Richfield Graduate Institute of Technology
Pretoria, GP01.2025
No Degree - Introduction To Coding
SheCodes Foundation
04.2001 -
Skills
- Problem solving(skilled)
- Computer literacy(experienced)
- On-site technical support
- Technical support assistance
Certification
SheCodes Basics
Affiliations
Member in the SheCodes Foundations program for women has been a life-changing event. It gave me access to previously unimaginable opportunities in the fields of software engineering and the cloud. The amazing mentorship from professionals in the business, the experiential learning opportunities, and the encouraging network of women in technology proved to be immensely useful
BADGES
- Google cloud introduction to responsible AI
- Google cloud introduction to generative AI
- Google cloud introduction to large language models
Timeline
AWS Cloud practitioner essentials
12-2025
SheCodes Basics
07-2025
BSc in Information Technology
06-2025
Technical Support
Department Of Home Affairs
11.2024 - Current
No Degree - Introduction To Coding
SheCodes Foundation
04.2001 -
Bachelor of Science - Information Technology
Richfield Graduate Institute of Technology
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