Proactive professional with a focus on continuous improvement and effective problem-solving in business environments. Strong communication and interpersonal skills facilitate successful teamwork and collaboration. Experienced in managing multiple priorities with precision and a positive outlook, dedicated to enhancing organizational value. Seeking to leverage skills in a full-time role that presents professional challenges and opportunities for growth.
Overview
23
23
years of professional experience
1
1
Certification
2
2
Languages
Work History
Prison Officer: CMA Records Clerk
Department Of Correctional Services
08.2015 - Current
Ensure that all inmates are correctly identified during administrative process
Ensure that all required documents are available to constitute legal admission of inmates
Ensure that all warrants are checked and controlled against set of requirements on admission and during administrative processing
Liaise with numerous SAPS divisions to complete administrative duties with regard to inmates
Verification of inmate records such as previous convictions, suspended/postponed sentence of which conditions have presumably not been complied with and ensure to bring it to the court's attention immediately
Responsible for safe guarding of inmate warrants
Maintenance and submission of daily, weekly and monthly statistics
Compile templates of all foreign nationals inmates incarcerated at Correctional Centre and ensure Department of Home Affairs are informed
Rendering service/assistance to inmates and community members as set out by Batho Pele principles
Responsible for the compilation of monthly division meetings
Proper administration and control of inmate valuable
Administrative duties revolving around offenders released on bails and fine payments
Calculation of bails and fines
Safe guarding and administration of cash accounts of offenders
Management and administration of offenders shop purchases
Management of labour and gratuity payments of offender
Maintaining proper administration of money going in and out of offenders accounts
Prevention of erroneous releases/admissions
Participate/Assist with monthly roll-call off inmates
Administrative responsibility with regards of transfer of inmates
Searching of venues and prisoner property to remove any dangerous objects and confiscation of contraband items
Vigilant and alert when working with gate keys to maintain proper control of inmate movement within Correctional Centre environment
Applied effective time management techniques to meet tight deadlines
Organized and detail-oriented with a strong work ethic
Strengthened communication skills through regular interactions with others
Proven ability to learn quickly and adapt to new situations
Proven ability to develop and implement creative solutions to complex problems.
Excellent communication skills, both verbal and written.
Paid attention to detail while completing assignments.
Worked well in a team setting, providing support and guidance.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Proven ability to learn quickly and adapt to new situations.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Developed and maintained courteous and effective working relationships.
Demonstrated respect, friendliness and willingness to help wherever needed.
Cultivated interpersonal skills by building positive relationships with others.
Sales Assistant Team Member
Badger Finance - Oakhurst Insurance
04.2013 - 11.2014
Updating weekly call list with call outcomes
Capturing new applications on Softloan system
Analyse client credit profiles and Affordability Assessments
Complete approval form with loan summary for approvals
Confirm and verify client details as per checklist e.g
Employment confirmation and all document received form clients
Follow up on pending applications for documents outstanding
Decline facilities if criteria not met of verification failed
Maintaining quality work standards
Approve and activate facilities
Upload all client documentation and correspondence in client folder
Receiving and finalising online applications
Maintaining client details/profile on Softloan System
Adhere to applicable Compliance and Legislation Policy and Procedures
Attend all applicable training
Sales Representative
Capitec Bank
02.2009 - 03.2013
Client orientated functionality
Maintain professional at all times assisting clients
Opening of Savings/Loan Accounts
Controlling/Monitoring card stock
Plan and organize daily staff schedule
Allocation of staff duties
Implementation of new/changed processes
Implementing correction actions
Root cause analysis/
Arrears Investigations
Reconcile and prepare monthly reports
Adhere to all applicable Policies and Procedures
Updating daily/weekly reports
Logging errors at Helpdesk
Resolving Client queries
Ordering stationary
Exercised leadership capabilities by successfully motivating and inspiring others (temporary supervision position)
Used critical thinking to break down problems, evaluate solutions and make decisions
Worked effectively in fast-paced environments
Skilled at working independently and collaboratively in a team environment
Clerk
Department Of Correctional Services
10.2008 - 02.2009
Data transfer from BAS to Logis system
Compiling of sundry payment advice
Administrative Duties
Submission of accounts to directorate finance accounting for payment of account through BAS system
Verification of inventory on BAS system
Exercised leadership capabilities by successfully motivating and inspiring others
Used critical thinking to break down problems, evaluate solutions and make decisions
Adaptable and proficient in learning new concepts quickly and efficiently
Organized and detail-oriented with a strong work ethic
Ran errands and provided general office support in a professional environment
Worked effectively in fast-paced environments
Excellent communication skills, both verbal and written
Self-motivated, with a strong sense of personal responsibility
Sales Associate
OK Furniture
01.2005 - 01.2006
Logging errors at
Updating daily/weekly reports
Client orientated functionality
Maintain professional at all times assisting clients
Resolving Client queries
Arrears Investigations
Solved customer challenges by offering relevant products and services
Engaged with customers to build rapport and loyalty
Helped customers locate products and checked store system for merchandise at other sites
Answered customer questions about sizing, accessories, and merchandise care
Maintained calm demeanor and professionally managed issues in busy, high-stress situations
Developed, maintained and utilized diverse client base
Drove store revenue by offering customers accessories and related purchases to complete selections
Monitored service after sale and implemented quick and effective problem resolutions
Identified new business opportunities through cold calling, networking, marketing and prospective database leads
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Administrative Officer
ABSA Bank
01.2003 - 12.2004
Complete approval form with loan summary for approvals
Maintaining quality work standards
Decline application if criteria not met or verification failed
Assisted development and implementation of new administrative procedures
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
Executed record filing system to improve document organization and management
Scheduled office meetings and client appointments for staff teams
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
Assisted coworkers and staff members with special tasks on daily basis
Education
Bachelor of Laws - undefined
UNISA
Cape Town
04-2026
Matric - undefined
Gimnasium
Worcester
12-2001
Skills
CURRICULUM VITAE
Prisoner transportation
Prison security
Prisoner processing
Prison processing knowledge
Attention to Detail
Written Communication
Dependable and Responsible
Active Listening
Cultural Awareness
Good Telephone Etiquette
Excellent Communication
Problem-Solving
Clerical Support
Effective Client Service
Code B Drivers Licence
Accomplishments
Firearm Training
Unit Standards Completed:
US117705 Firearm Control Act
US119649 Handle and Use of Handgun (Theory and practical)
US119652 Handle and Use of a Shotgun (Theory and practical)
US123514 Handle and Use of a Shotgun for Business Purposes (Theory and Practical)
US123515 Handle and Use of a Handgun for Business Purposes (Theory and practical)
Additional Information
Have assisted with AC Inspection in 2025 and 2026
Appointed to do CIP checking and control for varies Centres in the Southern Cape Management area
Certification
NSG Certificate of Successful Completion (with ID) - Ethics in the Public Service - 2025/26
Timeline
NSG Certificate of Successful Completion (with ID) - Ethics in the Public Service - 2025/26