Leandre Mari Engelbrecht
Johannesburg
Summary
Energetic and motivated young professional with strong attention to detail and organization skills, willing to contribute to team success and company growth. Excellent communicator with the ability to learn quickly and excel in various roles. A dedicated team player who values collaboration and aims to bring success to the organization through hard work and dedication.
Overview
4
4
years of professional experience
1
1
Certification
Work History
FOH Manager
Hussar Grill Blueberry
Johannesburg
05.2024 - Current
- Conducted regular staff meetings to communicate updates and gather team input.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Trained new staff on proper customer service techniques, policies and procedures.
- Resolved customer complaints in a professional manner while maintaining brand integrity.
- Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
- Enhanced ambiance and customer experience through strategic layout and design changes in front of house areas.
- Maintained accurate records of daily transactions, including cash, credit card and check payments.
- Provided guidance and support to FOH personnel when dealing with difficult customers or situations.
- Inspected dining and serving areas for cleanliness and proper setup.
- Maintained cleanliness and organization in all front of house areas to uphold brand standards.
- Utilized POS systems to streamline transactions and generate reports.
Restaurant Hostess
Hussar Grill Montecasino
Fourways
02.2024 - 05.2024
- Assisted with setting up banquet rooms for special events.
- Assisted staff by serving food and beverages or bussing tables.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Informed kitchen staff of any special orders or dietary restrictions.
- Provided menus and answered questions about menu items and specials.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Greeted customers, answered questions and recommended specials to increase profits.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Upsold appetizers, drinks, desserts. when appropriate.
- Managed reservations, waitlists, and special requests for large parties.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Student Chef
Fairlawns Boutique Hotel and Spa
Sandton
06.2022 - 07.2023
- Executed proper techniques when preparing menu item ingredients.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Identified recipe ingredients and made sure each was prepared for professionals.
- Kept kitchen properly cleaned and maintained and all items put away after use.
- Adjusted seasoning levels according to customer preferences or dietary restrictions.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Managed multiple tasks simultaneously during busy periods in the kitchen.
- Cooked large quantities of food quickly while maintaining high quality standards.
- Checked completed orders for correct quantity and quality.
- Set up work stations prior to opening to minimize prep time.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Requested supplies and equipment orders, explaining needs to managers.
- Performed daily maintenance tasks such as cleaning work surfaces, utensils and appliances.
- Made meals in accordance with company standards and requirements.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Worked closely with front-of-house staff to ensure timely delivery of dishes.
- Prioritized and organized tasks to efficiently accomplish service goals.
Student Chef
Kloofzicht Lodge and Spa
Muldersdrift
07.2021 - 01.2022
- Operated equipment and machinery according to safety guidelines.
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Maintained cleanliness of the kitchen area by following health and safety regulations.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Made meals in accordance with company standards and requirements.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Kept kitchen properly cleaned and maintained and all items put away after use.
- Managed multiple tasks simultaneously during busy periods in the kitchen.
- Cooked large quantities of food quickly while maintaining high quality standards.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Rotated food stocks, using older items first and tossing expired products.
- Requested supplies and equipment orders, explaining needs to managers.
- Performed daily maintenance tasks such as cleaning work surfaces, utensils and appliances.
- Checked quality of food products to meet high standards.
Education
Occupational Chef - Chef
Guvon Academy
Randpark Ridge10-2025
High School Diploma -
Teneo
Online01-2020
Level 4 International - Chef
Guvon Academy
Randpark RidgeSkills
- Culinary techniques
- Food safety
- Menu planning
- Customer service
- POS systems
- Employee training
- Time management
- Inventory management
- Reservation handling
- Guest relations
- Table management
- Hygiene standards
- Quality control
- Service prioritization
- Staff management
- Staff motivation
- Customer service delivery
- Order accuracy
- Pre-shift walk-through
- Assignment delegation
- Floor management
- Staff supervision
- Conflict resolution
- Restaurant operations
- Kitchen equipment operation and maintenance
- Food safety management
Languages
English
First Language
Afrikaans
Upper Intermediate (B2)
B2
Certification
- Category C, Day skippers, South African Sailing, September 2021
- Short Range Radio, South African Sailing, August 2021
- Level 2 Customer Service, Guvon Academy, January 2023
- Level 3 Food Safety, Guvon Academy, January 2023
- Level 2 Health and Safety within the workplace, Guvon Academy, February 2023
Accomplishments
- Hygiene Award, SA chef's Young Chef's competition, 2022
- Pasta Champion, Info Chef's Pasta challenge, 2023
References
References available upon request.
Timeline
FOH Manager
Hussar Grill Blueberry
05.2024 - Current
Restaurant Hostess
Hussar Grill Montecasino
02.2024 - 05.2024
Student Chef
Fairlawns Boutique Hotel and Spa
06.2022 - 07.2023
Student Chef
Kloofzicht Lodge and Spa
07.2021 - 01.2022
Occupational Chef - Chef
Guvon Academy
High School Diploma -
Teneo
Level 4 International - Chef
Guvon Academy