Leandra Broodryk
Alberton
Summary
Compassionate Art Therapist with strengths in child development and therapeutic techniques. Facilitates creative expression through art, storytelling, and interaction to enhance emotional regulation and growth. Promotes positive relationships with children and parents, fostering a supportive environment for learning and development. Dedicated Financial Advisor with strengths in client relationship management and strategic financial planning. Consults with clients to assess and achieve financial goals, delivering tailored investment strategies to optimise their financial health. Advises on insurance and tax planning, ensuring compliance with industry regulations. Experienced in supporting senior executives with calendar management, travel arrangements, and meeting coordination. Excel at streamlining office operations, ensuring smooth workflows, and fostering professional relationships. Adept at handling confidential information with utmost discretion and professionalism. Highly organised professional with knack for multitasking and managing complex schedules. Possess strong communication skills and proactive approach to problem-solving. Demonstrated ability to support senior management through efficient coordination and attention to detail. Adept at fostering productive relationships and maintaining confidentiality.
Overview
13
13
years of professional experience
Work History
Art Therapist
Express Yourself
, South Africa
01.2026 - Current
- Monitored, evaluated and modified treatment to measure progress and effectiveness of therapy.
- Built positive relationships with children, parents and staff by providing a friendly, polite and proactive attitude throughout interactions.
- Developed child language skills through storytelling, role play and songs.
- Managed daily routines, including meal times, rest periods, and recreational activities, ensuring a structured day.
- Promoted child learning development through interactive play.
- Planned and delivered stimulating activities for children, both inside and outdoors, to enhance development and wellbeing.
- Observed children to monitor and report unusual behaviour or concerns.
- Observed children's behaviour and interactions, identifying any developmental concerns.
- Planned and organised mentally stimulating activities for toddlers.
- Used passion, motivation and drive for learning development when working with and educating children.
- Forged positive, trusting relationships with children, parents and coworkers.
- Provided opportunities for creative expression through art, dramatic play and music.
- Listened carefully, asked questions and confirmed understanding of clients situation and needs.
- Encouraged clients to become open and talk about their feelings using motivation, empathy and support.
- Lead classes for children in art activities to aid emotional regulation and growth.
- Assisting in helping children understand and process difficult life experiences.
- Applied cognitive behavioural techniques to help clients overcome anxiety and depression, tracking progress through regular evaluations.
Executive Assistant
Iustus Financial Solutions
, South Africa
01.2016 - Current
- Scheduled and confirmed appointments for clients, customers, and executives to maximise time management.
- Handled sensitive information with discretion, adhering to data protection laws and company policies.
- Managed diaries and organised meetings and appointments for senior executives to optimise their schedules.
- Collaborated with other departments to ensure cohesive business operations and effective communication.
- Implemented and maintained filing systems, ensuring efficient organisation and retrieval of documents.
- Prepared reports, presentations, and briefs to support decision-making processes for leadership teams.
- Maintained organised calendar covering team meetings, trips and appointments.
- Sat in on meetings, hearings and conferences to document activities.
- Assisted associated departments with clerical and administrative support.
- Helped staff with special projects by setting up schedules and organising resources.
- Organised corporate events, including conferences and dinners, to enhance company culture and stakeholder engagement.
- Sourced vendors for supply, office equipment and facilities maintenance needs.
- Monitored inventory of office supplies and placed orders when necessary to avoid disruptions.
- Assisted in the preparation of contracts and negotiation documents, facilitating smooth business transactions.
- Controlled access to executives by screening, redirecting, and responding to incoming correspondence to maintain confidentiality.
- Developed and maintained administrative processes to improve efficiency and support executive team productivity.
- Took messages from clients and relayed them to relevant staff promptly.
- Coordinated office maintenance and repair works to ensure a safe and pleasant working environment.
- Managed expenses and budgets for executive departments, providing timely reports to finance teams.
- Reviewed and recommended changes to administrative systems and procedures to increase operational efficiency.
- Tracked expenditures against budget targets and spending limits.
- Trained and mentored junior administrative team members in procedures.
- Researched issues and compiled reports, presentations and summaries from data.
- Prepared contract drafts, purchase orders and business correspondence for team.
- Conducted research and compiled data to assist executives with strategic planning and project management.
- Reviewed legal and medical records, documents and correspondence.
- Prepared and processed wills, deeds and legal briefs.
- Maintained accurate records of customer interactions, transactions, and feedback.
- Monitored claim progress and updated customers regularly to ensure transparency.
- Responded promptly to customer enquiries, providing clear and concise information.
- Processed insurance claims efficiently, adhering to company policies and customer requirements.
- Negotiated with underwriters to secure favourable terms for policyholders.
- Responded to telephone enquiries professionally, providing product and service information to educate and engage prospective clients.
- Participated in training sessions to stay updated on industry regulations and trends.
- Liaised with policyholders to gather necessary documentation for claim submission.
- Followed written instructions to carry out tasks to exact specifications.
- Adhered to data protection laws and other legal regulations.
- Confirmed policyholder data, including age, contact number and address to enable future communications.
- Utilised specialised insurance software to update and retrieve policyholder information.
- Processed insurance enrolments, cancellations and payments.
- Prepared detailed reports on claim trends and policy performance for senior management.
- Assisted in claims processing, gathering necessary documentation and expediting settlements to meet client needs.
Director
The Narrow Gate NPO
, South Africa
01.2022 - 01.2024
- Collaborated with team members to achieve target results.
- Established feedback mechanisms with donors, using insights to refine fundraising approaches.
- Facilitated team meetings and training sessions to foster a collaborative working environment and enhance team performance.
- Proactively cold-called leads to increase awareness of charity causes and maximise sign-ups.
- Established new fundraising events and approaches to maximise donations.
- Offered guidance on lifestyle changes to support recovery, including nutrition and exercise.
- Presented clients with alternative approaches to resolving identified problems using positive coping skills and methods.
- Facilitated group therapy sessions, fostering a supportive environment for shared experiences.
- Maintained thorough case history records and wrote detailed reports outlining observations, diagnoses and treatment plans.
- Led patients in individual, family, group and marital therapy sessions to explore concerns and build positive coping skills.
- Conducted comprehensive initial in-home psychosocial assessments to evaluate clients.
- Helped offenders integrate into community after release and improve attitudes and behaviours.
- Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.
- Led family therapy sessions to repair relationships affected by clients' substance use.
- Offered one-to-one and group therapy sessions focused on safe, effective rehabilitation.
- Conducted home visits to assess living conditions and provide in-situ support.
- Conducted individual and family interviews to assess situations and determine situations required.
- Partnered with social service agencies and healthcare providers on individual client plans.
- Utilised cognitive behavioural, motivational enhancement and structural family therapy based on individual treatment needs.
- Supported clients in developing life skills, such as budgeting and time management, for increased autonomy.
- Promoted health and wellbeing initiatives, encouraging clients to adopt healthier lifestyles.
- Provided empathetic support and counselling to clients, fostering trust and rapport.
- Conducted initial assessments with clients to identify their needs and support requirements.
Drug and Alcohol Addiction Counsellor
Zebulon rehabilitation centre
, South Africa
01.2021 - 01.2023
- Offered guidance on lifestyle changes to support recovery, including nutrition and exercise.
- Presented clients with alternative approaches to resolving identified problems using positive coping skills and methods.
- Facilitated group therapy sessions, fostering a supportive environment for shared experiences.
- Conducted individual and family interviews to assess situations and determine situations required.
- Maintained thorough case history records and wrote detailed reports outlining observations, diagnoses and treatment plans.
- Partnered with social service agencies and healthcare providers on individual client plans.
- Evaluated patient behaviour, moods and other responses to determine correct diagnosis and devise treatment plans.
- Utilised cognitive behavioural, motivational enhancement and structural family therapy based on individual treatment needs.
- Supervised social work students in clinical activities, advising on strategies, answering questions and correcting errors.
- Directed emergency response in crisis situations to diffuse tensions and prevent violence.
- Led patients in individual, family, group and marital therapy sessions to explore concerns and build positive coping skills.
- Delivered workshops on substance abuse prevention and healthy coping mechanisms in community settings.
- Offered one-to-one and group therapy sessions focused on safe, effective rehabilitation.
- Performed detailed risk assessments in line with strict service operations procedures for ultimate compliance and safety.
- Supported clients in developing relapse prevention strategies to maintain long-term sobriety.
- Carefully assessed service referrals, designating appropriate therapies and support targeted around bespoke needs.
- Used various counselling techniques such as CBT, TA and person-centred therapies to best meet client needs.
- Led family therapy sessions to repair relationships affected by clients' substance use.
- Educated clients on the physiological and psychological effects of drugs and alcohol.
- Conducted one-to-one counselling sessions to address individual challenges in addiction recovery.
- Built trust and rapport with clients, creating a safe space for open communication.
- Monitored clients' progress throughout treatment programmes, adjusting strategies as needed.
- Maintained confidential records of clients' therapy sessions and progress reports.
- Provided crisis intervention services, offering immediate support during emergencies.
- Developed personalised treatment plans targeting clients' specific recovery goals.
Trauma counsellor
Oncourse Recovery
, South Africa
01.2021 - 01.2022
- Encouraged clients to become open and talk about their feelings using motivation, empathy and support.
- Conducted counselling using a wide range of methods, including face-to-face, phone, live chat and Zoom.
- Demonstrated warm, welcoming and companionable service, communicating empathetically with diverse range of people and needs.
- Maintained confidential records of therapy sessions, adhering to professional ethical standards and data protection regulations.
- Provided empathetic counselling support to individuals facing mental health challenges, facilitating their journey towards wellbeing.
- Conducted initial assessments to understand client needs, developing tailored therapy plans for effective treatment.
- Performed all duties in line with relevant compliance, legal requirements and internal safeguarding policies.
- Established a safe and trusting environment for therapy, enabling clients to freely express themselves without judgment.
- Assessed risks and needs of each person, tailoring approach to match individual.
- Presented clients with alternative approaches to resolving identified problems using positive coping skills and methods.
- Assisted couples and families in resolving conflicts through mediation and communication strategies, strengthening relationships.
- Recorded client progress, changing treatment plans to provide high quality client care.
- Helped individuals access resources needed to reach personal goals.
- Developed prevention and intervention programmes with community-specific approach.
- Facilitated group therapy sessions, fostering a supportive environment for shared experiences and collective healing.
- Conducted individual and family interviews to assess situations and determine situations required.
- Utilised cognitive behavioural, motivational enhancement and structural family therapy based on individual treatment needs.
- Evaluated patient behaviour, moods and other responses to determine correct diagnosis and devise treatment plans.
- Offered crisis intervention services for individuals in acute distress, delivering immediate support and devising safety plans.
- Collaborated with healthcare professionals to provide a holistic support network for clients, enhancing the efficacy of therapeutic interventions.
- Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.
- Maintained thorough case history records and wrote detailed reports outlining observations, diagnoses and treatment plans.
Financial Advisor
Sanlam
, South Africa
01.2014 - 01.2016
- Developed and maintained strong relationships with clients through regular, meaningful communication, building trust and loyalty.
- Consulted with clients to assess and meet short- and long-term financial goals.
- Resolved client queries and concerns promptly, demonstrating commitment to exceptional customer service.
- Assisted clients in setting realistic financial goals, developing actionable plans to achieve them.
- Advised and implemented appropriate insurance cover for clients.
- Counselled clients on financial matters and provide recommendations investment opportunities, products and services based on client needs and asset availability.
- Consulted with clients using preferred channels, maintaining customer satisfaction.
- Interviewed clients to identify income, expenses and financial objectives, developing customised financial plans suitable for needs.
- Tailored investment strategies to match individual client profiles, focusing on long-term financial security and growth.
- Provided expert advice on pensions, savings, insurance products, and tax planning to optimise clients' financial health.
- Addressed queries and provided advice regarding financial plans and strategies to educate and benefit customer needs.
- Identified client financial goals and risk tolerance to recommend [Type] products.
- Played a key role in business development activities, attracting new clients through networking and referrals.
- Tracked investment performance, providing clients with scheduled updates.
- Adhered to industry regulations and legislation, staying updated on potential changes.
- Conducted regular portfolio reviews with clients, ensuring alignment with their evolving financial objectives and risk tolerance.
- Continuously updated professional knowledge through CPD activities, staying ahead of regulatory changes and industry trends.
- Calculated financial risk to inform investment decision-making.
- Read and interpreted financial document summaries, investment performance reports and income projections for clients to determine progress and expected revenue.
- Achieved client financial objectives within agreed timescales.
- Worked closely with junior advisors, mentoring them on best practices and advanced financial planning techniques.
Administrative Assistant
Iustus Financial Solutions
, South Africa
01.2013 - 01.2014
- Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.
- Answered telephone calls to offer information, direct callers and take messages.
- Maintained comprehensive filing systems, both digital and paper-based, for easy retrieval of documents.
- Monitored office supplies inventory, placing orders to avoid shortages and maintain operational flow.
- Handled photocopying documents, updating files and faxing communications for staff.
- Responded to incoming requests for information or forwarded to appropriate individual.
- Managed confidential information with discretion, upholding data protection standards.
- Supported office operations by taking on ad-hoc clerical duties.
- Secured data by following confidentiality procedures.
- Scanned new documentation into system and classified data using standard codes.
- Processed expense claims and invoices, ensuring accurate financial records and timely payments.
- Organised fair access to office facilities, resources and supplies.
- Managed diary for senior staff, scheduling meetings and appointments to maximise efficiency.
- Developed and implemented new administrative systems, improving efficiency and productivity across the team.
- Compiled and submitted reports detailing departmental performances and identifying areas for improvement.
- Implemented filing system upgrades, transitioning to electronic document management to enhance accessibility and reduce waste.
- Championed adherence to company policies with meticulous attention to detail.
Education
Addiction counselling
ACCSA
Online01-2022
Phycology, Business management, Business Phycology
NWU Potchefstroom
Potchefstroom, NW01-2013
Matric - High school
Dinamika
Brackendowns, GP01-2010
Skills
- Child development
- Therapeutic techniques
- Art therapy
- Treatment evaluation
- Cognitive behavioural therapy
- Crisis intervention
- Documentation management
- Empathetic communication
- Behavioural observation
- Goal setting
- Positive attitude
- Patient communication
- Creative thinking
- Patient confidentiality
- Excellent listener
- Basic life support
- Patient documentation
- Supportive listening
- Verbal communication
- Report-writing
- Empathetic
- Technical communication
- Organised
- Treatment planning
- Computer literacy
- Risk Management
- Emotional support
- Stress management techniques
- Critical-thinking
- Business development
- Care plan development
- Project Management
- Patient rapport building
- Rehabilitation Planning
- Conflict Resolution
- Patient interaction
- Client assessment
- Cognitive behavioural therapy
- Case management
- Conflict resolution
- Time management
- Relapse prevention
- Community outreach
- Data confidentiality
- Report writing
- Group therapy facilitation
- Addiction counselling
- Communication skills
- Documentation and record keeping
- Risk Assessments
- Family counselling
- Public speaking
- Group therapy
- Behavioural counselling
- Crisis management
- Inventory management
- Financial planning
- Client relationship management
- Risk assessment
- Investment strategies
- Client needs analysis
- Insurance recommendations
- Understanding clients' financial goals
- Investment advice
- Investment planning
- Retirement planning expertise
- Investment product knowledge
- New business generation
- Planning for retirement
- estate planning knowledge
Additional Information
Salary expectation - R30 000pm Gross and upwards
- Able to relocate or work remote
- Fast learner, thrive in chaos
- Friendly and hard working
- Love for people
- Serving heart
- Humble and honest
- Eager to learn and grow
Hobbies and Interests
💼 Professional & Personal Development
Continuous learning in addiction recovery and mental health
Attending workshops and seminars on counselling and personal growth
Reading self-development and psychology literature
🎨 Creative & Therapeutic Activities
Art therapy (painting, drawing, creative expression)
Facilitating children’s creative and emotional development activities
Crafting and hands-on creative projects
❤️ Community & Social Impact
Volunteering in rehabilitation and support programs
Supporting individuals in recovery and emotional healing
Community outreach and NPO involvement
🧠 Wellness & Lifestyle
Practicing mindfulness and emotional regulation techniques
Journaling and self-reflection
Promoting healthy lifestyle habits and recovery routines
🧩 Skills-Based Interests
Administrative organisation and planning
Communication and interpersonal skills development
Event coordination and group facilitation
Timeline
Art Therapist
Express Yourself
01.2026 - Current
Director
The Narrow Gate NPO
01.2022 - 01.2024
Drug and Alcohol Addiction Counsellor
Zebulon rehabilitation centre
01.2021 - 01.2023
Trauma counsellor
Oncourse Recovery
01.2021 - 01.2022
Executive Assistant
Iustus Financial Solutions
01.2016 - Current
Financial Advisor
Sanlam
01.2014 - 01.2016
Administrative Assistant
Iustus Financial Solutions
01.2013 - 01.2014
Addiction counselling
ACCSA
Phycology, Business management, Business Phycology
NWU Potchefstroom
Matric - High school
Dinamika