With a proven track record at the Department of Social and Development, I excel in coordinating impactful youth and community programs, demonstrating exceptional problem-solving and interpersonal skills. My expertise in data analysis and program evaluation has significantly enhanced service delivery, showcasing my ability to thrive under pressure and drive meaningful change.
Overview
15
15
years of professional experience
Work History
Senior Administrative Officer
Department of Social and Development
Johannesburg
11.2022 - Current
To coordinate activities that support the effective implementation of policies and programs that impact the development of youth and communities to ensure relevance to current challenges
Coordination of development programs in line with policy guidelines of the Department
Data collection and analysis
Monitor youth development programs supported by the department.
Facilitate interventions and guidance to ensure optimal implementation of the programs.
Monitor the implementation of program plans.
Assist in analyses & evaluation of programs.
Compile & submit reports.
Assist in Norms and Standards for youth development in line with Development Policy.
Assist with developing and maintaining appropriate norms and standards to support the Youth Development Policy Framework.
Coordinate the implementation of the Youth Development Policy Framework.
Assist in monitoring, analyzing, and evaluating analyses of service delivery.
Ensure that all service standards in line with the development policy guidelines and regulations are adhered to by all regions.
Monitor & analyze enforcement of all terms and conditions of the service level agreement between the NPOs and the Department with the Youth Development unit.
Facilitate interventions with the Youth Development unit.
Compile & submit reports.
Provide a range of required project management tools and progress reports to the program manager.
Perform administrative functions
Management of basic procurement issues
Payment follow-ups
Liaising with stakeholders
Management of meeting logistics (i.e
Sending invites, organising venues, transporting, catering, and preparing required documentation
Assist with the coordination of interdepartmental and departmental training, including information-sharing sessions.
Manage the storage and retrieval of beneficiary information for purposes of evidence.
Prepare, interpret, and analyse beneficiary information
Coordinate and prepare monthly evidence information for M & E purposes.
Minute taking
Supervision of administrative team daily
Monitoring team productivity and performance
Management of team queries and challenges
Coordinate monthly and weekly meetings (planning and Reporting)
Manage admin leave and absenteeism.
Assist in the development and review of concept documents, policies, and guidelines for youth development programs.
Draft concept documents for youth development programs
Monitor and study the NPO's legal and policy framework continuously to ensure that the work of the unit is aligned with the requirements of such acts and policies.
Liaise/attend meetings with other departments and non-government institutions to take cognizance of the latest developments in the relevant field and to provide inputs, where required, into the work of such departments and other organizations.
Engage in continuous professional development activities as prescribed.
Monitor and study the human resource, financial, and general management frameworks of the public service to stay abreast of the latest developments.
Mobilise relevant stakeholders to assist the Department in achieving its mandate, such as the development and support of cooperatives.
Facilitate partnerships with government departments, municipalities, agencies, and the private sector to source support for NPOs.
Perform any other delegated duties.
Attending and/or organising meetings and workshops
Assist in facilitation of Provincial and National Camps, national priorities
Attend to any other delegated task.
Community Development Practitioner
West Rand region
04.2021 - 11.2022
Assist with NPO Monitoring
Assist with NPO monthly and quarterly Verification and cleaning stats/evidence
Assist with school uniform capturing of School uniform lists
Assist with all administrative duties and functions within the unit
Identify and facilitate the implementation of integrated community development interventions in partnership with the community and other relevant stakeholders; Liaise and coordinate with all relevant role players, internal and external and stakeholders (e.g
In departments/provinces, NGOs, local community structures and faith-based organizations) to facilitate collaboration and to establish partnerships to ensure the sustainability of development actions within the community;
Support communities and perform administrative support on community development and related activities;
Keep up to date with new developments in the community development field to enhance service delivery
Assistant Manager
Cape Union Mart
01.2014 - 12.2021
Customer service and sales
Provide oversight to daily management of Scheduling, Task planning, Daily Banking, Filling, weekly and monthly reports
Assist HR in payroll for junior staff
Personal Assistant
Secopa Manufacturing cc
01.2011 - 12.2012
Document management and filling
Have access to Principal email account to schedule appointments and arrange meeting
Service Leader
City Year South Africa
01.2010 - 12.2010
Led team of 12 in planning and executing community and school project.
Worked as part of project management team.
Developed learning materials aligned with the City Year South Africa and school curriculum.
Education
Postgraduate Diploma - Management (Public and Development Management)
University of The Witwatersrand
Johannesburg
01-2025
Matric -
Namedi Secondary School
01.2006
Bachelor's degree - Community development
University of South Africa
Introduction to Policy Formulation and Implementation -
School of Governance
Introduction to Project Management -
School of Governance
Writing for Government: Basic writing skills -
School of Governance
Skills
Good computer literacy
Interpersonal relations
Communication skills
Problem Solving
Handle pressure
Organizational leadership
Meeting facilitation
Clerical support
Scheduling appointments
Calendar management
Data analysis
Expense reporting
Team oversight
File organization
References
Ingrid Lefu, 082-552-30753
Sameera Amed, 079052221
Timeline
Senior Administrative Officer
Department of Social and Development
11.2022 - Current
Community Development Practitioner
West Rand region
04.2021 - 11.2022
Assistant Manager
Cape Union Mart
01.2014 - 12.2021
Personal Assistant
Secopa Manufacturing cc
01.2011 - 12.2012
Service Leader
City Year South Africa
01.2010 - 12.2010
Postgraduate Diploma - Management (Public and Development Management)
University of The Witwatersrand
Matric -
Namedi Secondary School
Bachelor's degree - Community development
University of South Africa
Introduction to Policy Formulation and Implementation -
Director Management Accounting and Revenue at Department Of Social DevelopmentDirector Management Accounting and Revenue at Department Of Social Development
Associate Business & Operations Consultant at Nokia Advanced Consulting ServicesAssociate Business & Operations Consultant at Nokia Advanced Consulting Services