LEAH CHONE
Sandton,South Africa
Summary
Accomplished professional with extensive expertise in office administration and management, leveraging advanced computer literacy and proficiency in systems such as SAGE,SAP, Pastel Accounting, and QuickBooks and Smart Metering System to optimise operations. Demonstrates exceptional skills in payroll processing, procurement practices, and recruitment processes, ensuring seamless organisational functionality. Adept at problem solving and crisis handling, with a proven track record in enhancing office morale and facilitating effective communication across teams. Committed to driving business strategy formulation and customer relationship management to achieve organisational goals.
Overview
22
22
years of professional experience
Work history
Admin Manager
Broll Property Group
Sandton, South Africa
03.2025 - 09.2025
- Increased office efficiency by streamlining administrative procedures and optimising workflows.
- Admin Managing Property Buildings across 10 Portfolios.
- Led administrative staff, nurturing culture of continuous improvement and teamwork.
- Facilitated smooth information flow within company to expedite business operations.
- Created digital file classification systems for accessible company-wide use.
- Designed and implemented training programmes aligned with business goals for staff development.
- Conducted performance reviews, fostering employee growth and professional development.
- Updated company policies to enhance workplace safety standards and compliance.
- Audited office supplies to control expenditures and minimise wastage.
Office Manager
Broll Property Group
Sandton, South Africa
03.2025 - Current
- Executed regular audits on company expenditures, uncovering potential cost-saving opportunities.
- Optimised invoice processing to improve financial workflows.
- Cultivated supplier relationships to ensure competitive pricing and quality services.
- Ensured compliance of company records with applicable legal standards.
- Managed recruitment efforts, successfully attracting skilled professionals for expansion.
- Organised staff training initiatives to boost workforce productivity and morale.
- Facilitated team meetings to enhance collaboration and project transparency.
- Administered payroll system effectively, preventing payment cycle errors.
Personal Assistant
Eris Property Group (Pty)Ltd
Sandton
02.2017 - 06.2024
- Facilitated high-level meetings for Property Development Managers, Executives, and Directors while managing expenses and travel arrangements.
- Coordinated timely booking of flights, hotels, car rentals, and visas to optimise travel costs.
- Ensured monthly submission and approval of all expenses with complete receipt collection.
- Streamlined administrative processes to enhance office efficiency and minimise downtime.
- Took accurate minutes during meetings, facilitating effective follow-up actions.
- Organised company events that strengthened employee morale and engagement.
- Managed correspondence efficiently, reducing response time through timely replies.
- Demonstrated proficiency in complex PA tasks, including document preparation and travel arrangements.
Property Administrator
Eris Property Group (Pty)Ltd
12.2016 - 02.2017
- Streamlined billing procedures for lease additions and prebilling, utilising advanced property solutions.
- Orchestrated timely rent collection to improve cash flow.
- Fostered positive tenant relations through effective communication strategies.
- Managed rental agreements, ensuring adherence to legal requirements.
- Coordinated regular property maintenance checks to prevent significant repairs.
- Addressed maintenance issues promptly, enhancing tenant satisfaction.
- Negotiated vendor contracts for cost-effectiveness.
- Monitored utility bill payments to avoid penalties.
Executive Personal Assistant to the CEO & CFO & Bookkeeper
Vula Green Energy (Pty) Ltd & Vula Green Energy Incubator T/A DAZOVOX (Pty) Ltd
10.2014 - 01.2016
- Ensure CEO's day-to-day responsibilities are managed, prioritized, and scheduled appropriately
- Design coding systems for each maintenance system option, such as inventory, customer, and supplier codes ensuring that the implementation of training for Incubatees and development of small medium enterprises is managed and efficiently
Debtors
Brighthouse
Johannesburg
09.2014 - 09.2014
Finance Allocations Clerk
ER24 Ambulance
Johannesburg
08.2014 - 09.2014
- Prepared month-end DSO reports, incorporating insightful feedback.
- Recorded client payments, including Discovery Medical, using SAP platform.
- Boosted office efficiency with systematic file and inventory management.
- Secured sensitive documents by implementing strict access controls.
- Upholded professionalism through effective communication and presentation skills.
- Enhanced accuracy in financial reporting by meticulously reconciling accounts.
Executive Personal Assistant to the CEO & Directors & Bookkeeper
X3 Companies
02.2012 - 06.2014
- Prepared meeting agendas and materials to facilitate productive discussions during board meetings.
- Oversaw office management tasks, including supply inventory and facilities maintenance.
- Provided exceptional customer service while interacting with clients and vendors.
- Liaised with internal departments and external partners to foster professional relationships.
- Implemented time management strategies for executives, enhancing task prioritisation and delegation.
- Organised logistics for meetings and events, ensuring seamless execution with positive attendee experiences.
- Streamlined communication processes to increase operational efficiency and effectiveness.
- Maintained accurate filing systems for personal and professional documentation.
- Nurtured relationships with key clients leading to increased client retention.
- Simplified complex data into user-friendly formats to aid understanding and decision-making.
- Organised master calendar of appointments, operational targets and projects.
- Partnered with management to implement processes and complete special projects.
- Wrote business correspondence and technical letters.
- Booked flights and hotels for domestic and international meetings.
Executive Personal Assistant to COO-Customer Service Operations Admin - Finance Accounts Payable Administrator
Virgin Mobile SA
06.2005 - 12.2011
- Facilitated effective communication between executives and their direct reports through timely correspondence management.
- Prepared meeting agendas and materials to ensure productive discussions during board meetings or executive sessions.
- Oversaw office management tasks, including supply inventory, facilities maintenance, and vendor relations.
- Liaised with internal departments and external partners, fostering strong professional relationships.
Customer Service /Cashbook Admin
Woolworths
Johannesburg
12.2003 - 09.2005
- Drove sales growth through personalised recommendations based on individual customer needs.
- Ensured accurate information sharing by maintaining up-to-date knowledge of policies and promotions.
- Improved customer experiences by delivering timely information on products and services.
- Handled high volumes of inbound calls professionally, even under pressure.
- Fostered customer loyalty by developing rapport through active listening and tailored assistance.
- Successfully negotiated resolutions to disputes, enhancing customer relations.
- Implemented call routing strategies that reduced wait times and increased efficiency.
- Coordinated between customers and departments to address client needs effectively.
Education
BCOM - Accounting and General
Regent Business School
South Africa 01.2017 -
Certificate - Advance Computing
Executrain
South AfricaCertificate - Human Resource
Damelin
Certificate - Project Management and Negotiation Skills
Kwelanga
Matric - undefined
Bokamoso High School
Skills
- Computer Literacy
- SARS e-Filing
- MS Office
- Chase Marketing - Accounting System
- SAP
- Pastel Accounting
- Payroll
- VIP
- QuickBooks
- Sage SCAIDA
- Problem Solving
- Professional communication
- Market & Data research
- Report Writing
- Office morale boosting
- Budgeting oversight
- Document control systems
- Procurement practices
- Recruitment and hiring processes
- Office coordination
- Spreadsheet creation
- Performance Management
- Crisis handling
- Business writing
- Report-writing
- Office administration
- Meeting coordination
- Procurement expertise
- Presentation development
- Meeting facilitation
- Client relations
- Customer relationship management
- Staff leadership
- Payroll processing
- Scheduling expertise
- Business correspondence
- Email management
- Database administration
- Word processing
- Event planning
- Inventory management
- Bookkeeping
- Microsoft Office
- Payroll administration
- Sales data analysis
- Logistics management
- Office inventory management
- Mail distribution
- Accounting ledger maintenance
- New customer onboarding
- Business strategy formulation
- Incoming call management
- Confidentiality maintenance
- Customer Relationship Management (CRM) system
- Organising meetings
- Meeting organisation
- Excel
- Recruitment process delivery
- Content management systems
- General administration
- Office management
- Scheduling coordination
- Invoice preparation
- Telephone etiquette
- Task prioritisation
- Administration support
- Record-keeping
- Office correspondence management
- OneNote
- Audio dictation
- Recruitment and training
- Inventory administration
- Office supply management
- Sage 60
- Invoicing and expense tracking
- Procurement processes
- Spreadsheet formulas
- Minute taking
- Negotiation techniques
- Calendar management
- Task prioritising
- Marketing project support
- Onboarding assistance
- HR policies understanding
- Intranet updates
- Invoicing and billing
- Catering organisation
- Travel coordination
- HR statistical reporting
Personal Information
- Title: Personal Assistant / Creditors / Debtors
- Date of birth: 1985-05-11
- Gender: Female
- Nationality: South African
References
References available upon request.
Timeline
Admin Manager
Broll Property Group
03.2025 - 09.2025
Office Manager
Broll Property Group
03.2025 - Current
Personal Assistant
Eris Property Group (Pty)Ltd
02.2017 - 06.2024
BCOM - Accounting and General
Regent Business School
01.2017 -
Property Administrator
Eris Property Group (Pty)Ltd
12.2016 - 02.2017
Executive Personal Assistant to the CEO & CFO & Bookkeeper
Vula Green Energy (Pty) Ltd & Vula Green Energy Incubator T/A DAZOVOX (Pty) Ltd
10.2014 - 01.2016
Debtors
Brighthouse
09.2014 - 09.2014
Finance Allocations Clerk
ER24 Ambulance
08.2014 - 09.2014
Executive Personal Assistant to the CEO & Directors & Bookkeeper
X3 Companies
02.2012 - 06.2014
Executive Personal Assistant to COO-Customer Service Operations Admin - Finance Accounts Payable Administrator
Virgin Mobile SA
06.2005 - 12.2011
Customer Service /Cashbook Admin
Woolworths
12.2003 - 09.2005
Certificate - Human Resource
Damelin
Certificate - Project Management and Negotiation Skills
Kwelanga
Matric - undefined
Bokamoso High School
Certificate - Advance Computing
Executrain
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