Lazarus Tsietsi Sedikane
Aftersales District Controller
Gauteng
Overview
17
17
years of professional experience
Work History
Aftersales District Controller
SUZUKI SA
12.2022 - Current
- Monitor the dealer sales progress. Take active actions to achieve the sales target.
- Decide the high-priority dealers by analyzing them using POS, visit those high-priority dealers regularly
- Use the balance score card, dealer summary report or dealer visit check list to evaluate the dealer activities.
- Guide dealers to promote Suzuki Genuine Parts and Suzuki Genuine Accessories to customer.
- Suggested inventory items and stock quantity. Guide dealers how to replenish the stock.
- Strategize promotional activities & implement. Analyze the result to review the next plan
- Guide & assist dealers to manage warehouse and inventory effectively.
- Handle all queries issues between dealers and distributor as a territory coordinator.
Parts Manager
McCarthy Vw Wonderboom
12.2013 - 12.2022
- Streamlined the ordering process for faster and more accurate deliveries, resulting in higher customer satisfaction.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Supervised and trained staff on product knowledge and customer service.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Organized special promotions on parts sales, boosting revenue during slow periods or when excess inventory needed to be cleared out quickly.
- Established effective communication channels with other departments to streamline processes and improve interdepartmental collaboration.
- Analyzed sales data to identify trends, optimizing inventory levels accordingly and minimizing stockouts or overstock situations.
- Used computer software to design construction plans and perform calculations.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Implemented quality control measures for incoming parts to reduce return rates and improve overall product quality.
- Created detailed reports on department performance for upper management review, identifying areas of improvement and growth opportunities.
- Implemented barcode system for tracking parts from receipt to issuance, substantially decreasing inventory discrepancies.
- Fostered culture of continuous improvement, leading to streamlined operations and better teamwork.
- Conducted detailed market analysis to identify new parts sourcing opportunities, expanding product offerings.
- Boosted customer satisfaction by establishing rapid response system for parts inquiries and orders.
- Increased efficiency in the parts department by implementing an improved inventory management system.
Parts Manager
McCarthy Vw Witbank
07.2011 - 12.2013
- Streamlined the ordering process for faster and more accurate deliveries, resulting in higher customer satisfaction.
- Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Ordered parts for customers, repair shops, and service departments for use in booked vehicles. Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Supervised and trained staff on product knowledge and customer service.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Improved supplier relationships by negotiating better terms, leading to cost savings and more reliable part availability.
- Analyzed sales data to identify trends, optimizing inventory levels accordingly and minimizing stockouts or overstock situations.
- Enhanced parts identification accuracy with adoption of sophisticated cataloging system, minimizing errors.
- Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
Assistant Parts Manager
Autohaus Centurion
04.2008 - 01.2011
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Partnered with managers to implement operational enhancements for paperwork processing.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Ordered parts for customers, repair shops and Service department for use in booked Vehicles.
- Supported Parts Manager in budget planning and monitoring, ensuring financial targets were met while maintaining high-quality service standards.
- Conducted regular audits of parts inventory to minimize discrepancies and maintain accurate records for financial reporting purposes.
- Reduced order processing time with efficient organization of incoming shipments and timely distribution.
- Streamlined parts inventory management through diligent tracking and recordkeeping.
Education
No Degree - Dealer Leadership Development
Univ Of Stellenbosch Business School
Gauteng 04.2001 -
Skills
Advance Dealer Management
Timeline
Aftersales District Controller
SUZUKI SA
12.2022 - Current
Parts Manager
McCarthy Vw Wonderboom
12.2013 - 12.2022
Parts Manager
McCarthy Vw Witbank
07.2011 - 12.2013
Assistant Parts Manager
Autohaus Centurion
04.2008 - 01.2011
No Degree - Dealer Leadership Development
Univ Of Stellenbosch Business School
04.2001 -
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