Lazarus Thapelo Magakoe
Logistics And Supply Chain Management
Durban
Summary
At POT and Planter, Managing a branch with proven sales records. Strategic sales planning and effective communication skills not only improved customer satisfaction but also streamlined operations. Signing new huge business deals such as Built it Hilcrest, Mica lifestyle balito ,new developers like PGA architects and new landscapers like Ladybird landscaping ... and making sure our services are on par with the best of best in market .which proves the reason to come rescue the branch being a successful task so far .
Overview
2
2
years of professional experience
Work History
Branch Store Manager
The Pot and Planter Pty Ltd
02.2023 - Current
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Streamlined operations for increased efficiency through process improvements and staff training.
- Developed a high-performing team by recruiting, training, and mentoring top talent.
- Oversaw budgeting processes for the branch, ensuring proper allocation of resources while maintaining fiscal responsibility.
- Established strong relationships with key community stakeholders, promoting brand awareness and increasing customer loyalty in the local area.
- Conducted regular performance evaluations for staff members, providing constructive feedback to support professional growth.
- Managed branch inventory effectively, ensuring optimal stock levels and minimizing losses due to shrinkage.
- Achieved sales targets consistently by motivating staff and setting clear expectations for performance.
- Set high standards of professionalism within the branch by modeling exemplary behavior during daily operations.
- Reduced employee turnover rates by creating a positive work environment that fostered teamwork and career development opportunities.
- Implemented loss prevention measures to reduce theft incidents and protect company assets.
- Adapted quickly to changing market conditions, adjusting sales strategies as needed to remain competitive within the industry.
- Participated in regional meetings with senior leadership to discuss company initiatives, market trends, and business goals.
- Enhanced staff communication skills through targeted training programs designed to improve customer interactions.
Education
Certificate - Prefamiliarized Course
I&J
Capetown 08.2022
Diploma - Logistics And Supply Chain Management
Damelin
Braamfontein09.2015
Certificate - Strategic Logistics Management
Damelin
Braamfontein11.2012
Certificate - Stores Keeping And Stock Control
Damelin
Braamfontein 08.2007
Skills
Managing and developing employees
Managing all company responsibilities from assets to expenditures etc
Equipment operation
Database Management
Problem-Solving
Excellent Communication
Decision-Making
Teamwork and Collaboration
Planning and Coordination
Flexible and Adaptable
Organization and Time Management
Self-Motivated
Teambuilding
Good Telephone Etiquette
Written Communication
Multitasking Abilities
Critical Thinking
Interpersonal Communication
Dependable and Responsible
Training and Development
Analytical and Critical Thinking
Timeline
Branch Store Manager
The Pot and Planter Pty Ltd
02.2023 - Current
Certificate - Prefamiliarized Course
I&J
Diploma - Logistics And Supply Chain Management
Damelin
Certificate - Strategic Logistics Management
Damelin
Certificate - Stores Keeping And Stock Control
Damelin