LAWRENCE XOLILE NTSHAM
Durban
Summary
An accomplished business technology leader with vast experience in the IT industry. Self-motivated with a high degree of professional integrity and well-rounded team player. Successfully contributed to various projects, known as an excellent communicator and facilitator with strong interpersonal skills, communication skills and problem-solving capacity. Apparent team leader with passion to train, manage and motivate people. Holds a master's degree in Information Technology and Postgraduate Diploma in Business and Systems Analysis. Well-organized, inquisitive problem solver who enjoys challenges
Overview
13
13
years of professional experience
2051
2051
years of post-secondary education
2
2
Certifications
Work History
Senior Business Analyst/ IT Business Partner (Finance)
UNILEVER
10.2018 - Current
- eGRC governance tool: my role was to optimize the manual control environment and record our Monthly, Quarterly and Annual GFCF controls on a central system, enforce governance and provide visibility to Finance leadership. Improved control completion by 70% and provided a 360* view of Control performance.
- Project Lead for Zimbabwe currency change (effective 1 May 2024). I played a huge role in ensuring business continuity and recording of local currency transactions. Business Impact - had an impact on providing accurate reporting, enabling the business to collect debt, pay local creditors and tax. Most importantly to comply with Zimbabwe Government. Zim Turnover per annum is €105715K and a total of 138805 of sale transactions and 50% were completed in ZiG.
- Project Lead for VAT change across IT systems for South Africa in 2019 and Zimbabwe in 2024. I played a huge role in ensuring business. Business Business Impact - had an impact on providing accurate reporting, enabling the business to comply with the proposed government VAT.
- Botswana Orders Rounding Errors: Business impact - Pricing is correct on SAP and is also appearing correctly on the tax invoices and commercial invoices. Impact: Pricing is correct on SAP and is also appearing correctly on the tax invoices and commercial invoices. 1million rand worth of stock was stuck due to this and a manual workaround had to be done on average this could have impacted 77 trucks not going through the broader. I played a huge role in gathering requirements, create demand, arrange connects and ensure that the CRs are executed. I liaise with OneSAP team, Service Lines and the Business, holding everyone accountable to ensure that they play their part on improving the system that ensured a smooth passing to the boarders.
Business Analyst
FREY'S FOOD BRANDS
04.2017 - 09.2018
- Saved over 300k a month by implementing governance and process workflow for meat exchange in CSB system.
Process Analyst
MELBRO GROUP
01.2016 - 02.2017
- Document Warehouse and Paper-Trail Project: cut cost of 496k per annum. My role was to review of documents that are stored in the document warehouse, which the company paid R23 per box monthly for storage and an extra R40 fee for recalling and destroying of the documents. On Average 180 boxes we sent to the Warehouse a month dating back to 10 years. I leveraged on the existing Paper-trail system. The system saved the search time by 99% and cut costs by 80%.
- My role was structured around conducting a comprehensive communication process review, with the aim of highlight the internal communication channels from the head office to the stores and from store
to the head office. The review projected approximately 44% - 47% of improvement in the process, which
improved the speed of communication and reduced costs.
Business Analyst
OLD MUTUAL
01.2015 - 12.2015
- Samba Share project: my role was to review and document the process of document share drive and draft the To-Be process. Business impact: secured clients financial information, accurate transaction reports, and payment of Brokers commission on a monthly basis within the agreed dates. The review projected 38% to 41% of improvements, which also improved the productivity of Brokers.
- Credit Life – Single Premium Solution Project: my role of the project was to enhancements and alleviate work around and risk of inaccurate processing on the administration system. Business impact: capability to administer the
credit life single premium product and improved efficiency in administering the product by 28%.
Test Analyst
BYTES SYSTEMS INTEGRATION/ ALTRON BYTES PEOPLE SOL
08.2014 - 01.2015
- I played a leading role in establishing the Testing Department. Contributing to design and creation of test scenarios and scripts, implementation of quality assurance standards and Framework. This improved our system failures and tickets logged by our clients by 30%.
Junior Developer
BYTES SYSTEM INTEGRATION/ ALTRON BYTES PEOPLE SOL
08.2013 - 08.2014
- I developed a File-Watcher System using C#. Live Monitoring: this allowed us to (developers) to keep track of file system modifications in real-time, delivering immediate notifications when files or directories are added, removed, altered, or renamed to system administrator. Saving us more 8 hours of investigation and troubleshooting a week. Reduced information theft and modification of confidential files by 80%.
Business Analysis Trainee
PICK N PAY HEADQUARTERS
01.2012 - 06.2013
- I played a support role in implementation of Point-of-Sale System (POS). I gathered requirements, mapped As-Is process and documented the business case. This improved our inventory management by 40%, improved reporting and making it easy to keep track of the inventory our store.
Education
POST GRAD DIPLOMA - BUSINESS AND SYSTEMS ANALYSIS
University of Cape Town
Cape Town, South Africa 04.2001 - 01.2015
MASTERS - INFORMATION TECHNOLOGY (FULL THESES)
Cape Peninsula University of Technology
Cape Town, South Africa 04.2001 - 01.2014
Bachelor - INFORMATION TECHNOLOGY
Cape Peninsula University of Technology
Cape Town, South Africa 04.2001 - 01.2011
NATIONAL DIPLOMA - Information Technology
Cape Peninsula University of Technology
Cape Town, South Africa12-2010
Sandy Majeke Secondary School
Qumbu, South Africa 04.2001 - 01.2006
Skills
Microsoft O365
undefinedCertification
ITIL 4 Foundation, 2024
Accomplishments
Managed and executed Zimbabwe Currency Change within scope, timeline and budget. Recognized by Finance director for performing beyond expectation.
Personal Information
- Ethnicity: Black
- Notice Period: 01 Month
- Nationality: South Africa
Timeline
Senior Business Analyst/ IT Business Partner (Finance)
UNILEVER
10.2018 - Current
Business Analyst
FREY'S FOOD BRANDS
04.2017 - 09.2018
Process Analyst
MELBRO GROUP
01.2016 - 02.2017
Business Analyst
OLD MUTUAL
01.2015 - 12.2015
Test Analyst
BYTES SYSTEMS INTEGRATION/ ALTRON BYTES PEOPLE SOL
08.2014 - 01.2015
Junior Developer
BYTES SYSTEM INTEGRATION/ ALTRON BYTES PEOPLE SOL
08.2013 - 08.2014
Business Analysis Trainee
PICK N PAY HEADQUARTERS
01.2012 - 06.2013
POST GRAD DIPLOMA - BUSINESS AND SYSTEMS ANALYSIS
University of Cape Town
04.2001 - 01.2015
MASTERS - INFORMATION TECHNOLOGY (FULL THESES)
Cape Peninsula University of Technology
04.2001 - 01.2014
Bachelor - INFORMATION TECHNOLOGY
Cape Peninsula University of Technology
04.2001 - 01.2011
Sandy Majeke Secondary School
04.2001 - 01.2006
NATIONAL DIPLOMA - Information Technology
Cape Peninsula University of Technology
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