LAWRENCE CORBETT

• Maintained excellent attendance record, consistently arriving to work on time.
• Safely loaded items into delivery vehicle to minimize damage while in transit.
• Answered customer inquiries regarding shipments and provided updates on package arrival.
• Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
• Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
• Followed company policies and procedures during shift.
• Operated vehicle safely in highly congested areas with no traffic violations.

· Inventory management

· Greet and build rapport with customers

· Place and manage bookings

· Conflict resolution between staff and/or customers

· Solve customer related complaints and answer queries

· Supervise servers and delegate small tasks to ensure smooth daily business operation

· Basic administrative tasks

· Provide assistance with any miscellaneous tasks when staff are under pressure

· Training new staff on establishment’s policies and procedures

· Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

• Responsible for control and maintenance of learning equipment stock (sewing machines) before, during and after training programmes.
• Recruitment and induction of Learners
• Communicate and follow up on facilitators’ progress during training programmes to ensure they do not fall behind schedule
• Obtain learner agreements and ensure that they are Filled in according to FP&M SETA standards
• Liaise with management to solve queries related to delayed tranche payments.
• Once a week visits to training venues to engage with learners and cooperatives.
• Open learner POE files and manage from a project’s start to finish.
• Capture all learner information on the Management Information System (MIS)
• Prepared deliverables for all tranche payments for NQF 1 training programmes that were SETA funded from 2018-2020.